Claim Professional Development Program (CPDP) Internship

Travelers; Baltimore (MD); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Housing assistance not provided

Job summary

Travelers is offering a Claim Intern program in the United States. This internship provides hands-on experience with personal and business insurance claims, on-the-job training, and structured onboarding to Travelers systems and protocols.

You will learn to investigate, negotiate, and resolve claims, estimate damages, and determine applicable coverages while communicating effectively with customers. The program includes ride-alongs with experienced staff and a mentor to guide core assignments.

Qualifications

• Preferred cumulative GPA of 3.0 or above.
• Suggested college majors include Business Administration, Liberal Arts (with business focus preferred), Business Management, Risk Management and Insurance or a business-related discipline.
• Knowledge of Microsoft Office.

Responsibilities

• Structured onboarding to Travelers systems and protocols.
• Exposure to Personal and Business Insurance claims of basic to moderate complexity.
• Learn and understand effective strategies for investigating, negotiating and resolving claims thoroughly, accurately and efficiently.
• Develop knowledge of what happened, estimating damage, determining what coverages apply and helping our customers through the process through strong verbal and written communication skills.
• Observe the work of the Claim Professional through desk and “ride-alongs” with experienced employees.
• Work with a designated manager/mentor to develop knowledge of claims through core assignments.
• Develop a strong foundation of customer service, analytical and problem-solving skills.
• Complete challenging and meaningful project work.
• Perform other duties as assigned.

Skills

Microsoft Office

Education

Bachelor’s degree

Job description

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Claim

Compensation Overview

The hourly salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual hourly rate for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$25.00 - $26.00

Target Openings

2

What Is the Opportunity?

Applicants must be authorized to work for ANY employer in the U.S. now and in the future. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT for this role. The Travelers Claim Intern program provides qualified candidates an excellent opportunity to gain first-hand business experience, receive valuable on-the-job training, contact clients, determine coverage, scoping of losses and completing damage estimates. We are seeking applicants who are interested about entering the insurance industry and who are excited about the prospect of making Claim their future career choice. Housing assistance is not provided.

What Will You Do?

• Structured onboarding to Travelers systems and protocols.
• Exposure to Personal and Business Insurance claims of basic to moderate complexity.
• Learn and understand effective strategies for investigating, negotiating and resolving claims thoroughly, accurately and efficiently.
• Develop knowledge of what happened, estimating damage, determining what coverages apply and helping our customers through the process through strong verbal and written communication skills.
• Observe the work of the Claim Professional through desk and “ride-alongs” with experienced employees.
• Work with a designated manager/mentor to develop knowledge of claims through core assignments.
• Develop a strong foundation of customer service, analytical and problem-solving skills.
• Complete challenging and meaningful project work.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Preferred cumulative GPA of 3.0 or above.
• Suggested college majors include Business Administration, Liberal Arts (with business focus preferred), Business Management, Risk Management and Insurance or a business-related discipline.
• Knowledge of Microsoft Office.

What is a Must Have?

• Obtained or pursuing a Bachelor’s degree.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.