CLACS Office Coordinator

University of Minnesota; Minneapolis (MN); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Competitive wages

Paid holidays

Generous time off

Tuition assistance/tuition benefit

Wellness programs and benefits

Job summary

The University of Minnesota is seeking an Office Administrator to support CLA Career Services. This in-person role coordinates office operations, front desk coverage, and onboarding while assisting with budget reconciliation and facilities management.

The successful candidate will engage with students, alumni, staff, campus partners, and external stakeholders. Responsibilities include scheduling, communications, events, and process improvements to enhance service quality and efficiency.

Qualifications

• BA/BS degree or equivalent with at least 4 years of admin support experience.
• Experience coordinating multiple administrative activities, projects, or events.
• Experience using office technology, databases, spreadsheets, and electronic recordkeeping systems.
• Strong organizational and time management skills with attention to detail.
• Excellent written, verbal, interpersonal and customer service skills.
• Ability to manage multiple priorities and adapt to changing needs.
• Ability to handle confidential and sensitive information with professionalism and discretion.
• Proficiency with Microsoft Office and Google Workspace; basic financial skills.

Responsibilities

• Oversee front desk operations and staff scheduling.
• Coordinate budget reconciliation and purchasing processes.
• Support onboarding and training of staff and student employees.
• Coordinate staff meetings, events, and team-building activities.
• Ensure facilities coordination and maintain organized office spaces.
• Provide professional and proactive communications with students, alumni, staff and partners.

Skills

Organizational skills

Time management

Communication skills

Customer service

Discretion

Education

BA/BS Degree or equivalent

Tools

Microsoft Office

Google Workspace

Job description

About the Job

The Office Administrator provides administrative and operationalsupport to ensure the effective functioning of CLA Career Services.In partnership with the Director of Career Services and the JHub,the unit’s central administrative hub, the position coordinatesoffice operations, including scheduling, communications,purchasing, facilities, and budget reconciliation; oversees thefront desk and serves as an initial point of contact for students,alumni, staff, campus partners, and external stakeholders; andsupports the recruitment, onboarding, and training of staff andstudent employees. The position also provides direct support to theDirector in coordinating priorities, special projects, meetings,and office needs. This is a primarily in-person role with officehours being Monday through Friday from 8 a.m.- 4:30 pm, with thepossibility for some hybrid flexibility during academicbreaks.

Job Responsibilities

Front Desk and Customer Service Operations (40%)

• Oversee the daily operations of CLA Career Services’ in-personand virtual front desk, including student staff scheduling,coverage, career coach appointment coordination, and drop-in peercoaching; ensure appropriate staffing throughout hours of operationand provide front desk coverage as needed.
• Collaborate with the career services team to identify andremove barriers to access at the individual, community, and systemlevel through a racial equity and social justice lens. Help us makeour office work better for students.
• Proactively identify and resolve scheduling and technicalissues, along with operational conflicts to ensure consistent andefficient service.
• Serve as the first point of contact and represents CLA CareerServices, providing proactive, professional, and accurate customerservice to students, faculty, staff, alumni, and other stakeholdersregarding career services events, classes, programs, resources, andoffice procedures.
• Develop, document, and implement front desk processes andprocedures that promote efficiency, consistency, and qualityservice. Evaluate existing practices and recommend revisions asappropriate.
• Ensure the Career Services reception area, resource room, andoffice spaces are organized, welcoming, and well maintained.

Administrative and Office Operations (50%)

• Serve as the primary CLACS liaison to CLASS Administration,assisting with professional and student hiring, fiscal operations,and facilities management.
• Coordinate departmental administrative and financialoperations, including internal office communications, budgetreconciliation, supply inventory and ordering, office procedures,and general logistical needs.
• Support staff and student employees through training andadministrative assistance, and contribute to performance feedbackand review processes as appropriate.
• Coordinate staff meetings, office event programming,recognition activities, and team-building initiatives.
• Coordinate front-line communications and facilitiescoordination, including administration of the main Career Servicesemail account, responding to and routing inquiries, coordinatingmeeting and conference spaces, and addressing building, equipment,maintenance, and repair needs within 72 hours.
• Coordinate departmental and organizational priorities,including data collection, reporting and analysis; special projectsand strategic initiatives; and participation in college andUniversity committees and working groups as appropriate.

Other Duties as Assigned (10%)

• Commitment to supporting diversity, equity, and inclusioninitiatives
• Engage in professional development and ongoingtraining/development
• Participate in Career Services, Student Success, College andUniversity-wide committees and meetings as requested.
• Other duties as assigned and as appropriate to the individual’sbackground and experience and needs of the office.

Qualifications

Minimum Qualifications: Education and Experience

• BA/BS Degree or a combination of related education or workexperience to equal at least 4 years. Four or more years ofadministrative, office, program, or related professional supportexperience.
• Experience coordinating multiple administrative activities,projects, or events.
• Experience using office technology, databases, spreadsheets,and electronic recordkeeping systems.

Preferred Qualifications

• Strong organizational and time management skills with excellentattention to detail and accuracy.
• Effective written, verbal, interpersonal, and customer serviceskills.
• Ability to manage multiple priorities, work independently,exercise sound judgment, and adapt to changing needs.
• Ability to handle confidential and sensitive information withprofessionalism and discretion.
• Proficiency with Microsoft Office, Google Workspace, and otheradministrative systems, with basic financial skills and the abilityto learn new technologies.

About the Department

Overview of CLA Career Services

CLA Career Services (CLACS) supports approximately 12,000undergraduate students in the College of Liberal Arts (CLA), aswell as alumni during their first year after graduation, at theUniversity of Minnesota’s Twin Cities campus. Housed within theCLA’s Division of Student Success, CLA Career Services providescareer development support to prepare students for successfultransitions beyond graduation.

Pay and Benefits

Pay Range: $23.00 - $30.00 per hour; depending oneducation/qualifications/experience

Time Appointment: 100% Appointment

Position Type : Civil-Service

Please visit the Office of Human Resources website for moreinformation regarding benefit eligibility.

While our salary ranges provide a framework, it is important tonote that most of the time, the initial pay may not reach the maximum of the range. Thisapproach ensures that compensation reflects the value and unique contributions ofeach candidate while maintaining equity within our organization. As part of ourcommitment to fair and equitable compensation, please be aware that the salary offered toincoming candidates will be based on their individual credentials and experience.

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional trainingand degree-seeking programs supported by the Regents Tuition BenefitProgram
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counselingat no cost
• Employee TransitPass with free or reduced rates in the Twin Cities metroarea

Diversity

The University recognizes and values the importance of diversityand inclusion in enriching the employment experience of itsemployees and in supporting the academic mission. The University iscommitted to attracting and retaining employees with varyingidentities and backgrounds.

The University of Minnesota provides equal access to andopportunity in its programs, facilities, and employment withoutregard to race, color, creed, religion, national origin, gender,age, marital status, disability, public assistance status, veteranstatus, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Employment Requirements

Any offer of employment is contingent upon the successfulcompletion of a background check. Our presumption is thatprospective employees are eligible to work here. Criminalconvictions do not automatically disqualify finalists fromemployment.

About University of Minnesota

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among thelargest public research universities in the country, offeringundergraduate, graduate, and professional students a multitude ofopportunities for study and research. Located at the heart of oneof the nation's most vibrant, diverse metropolitan communities,students on the campuses in Minneapolis and St. Paul benefit fromextensive partnerships with world-renowned health centers,international corporations, government agencies, and arts,nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized byForbes as a Best Employer for Company Culture (2026), Best Employerfor Women (2023, 2025, 2026), and Best Employer by State(2022-2026). In 2026, we also received Culture Excellence &Industry Awards recognition for employee appreciation and work-lifeflexibility.