CityVet Leander Client Service Specialist

CityVet; Georgetown (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Pet-care Discounts

Uniform Allowance

Growth Opportunities

Health insurance

Paid time off

401k with employer match

Vision and dental insurance

HSA options

Job summary

CityVet Leander is opening a brand-new veterinary clinic in November 2026, and we are seeking a Client Service Specialist to join our team from day one. You will help create an exceptional client experience, establish streamlined workflows, and contribute to a positive, collaborative clinic culture as we grow together.

This full-time role emphasizes front-d desk efficiency, client communication, and teamwork to support our vet-led, patient-centered care model.

Qualifications

• Essential qualifications: Computer proficiency; High school diploma or GED; Minimum age 18 at hire.

Responsibilities

• Manage appointment check-ins and bookings, coordinating with team on discharge information for grooming, clinic, and boarding.
• Prioritize scheduled appointments and client education to ensure efficient daily workflow.
• Greet and welcome clients, handle delays, and assist clients during their visit.

Skills

Computer proficiency

Education

High school diploma or GED

Job description

Your Kind of Care.

At CityVet, care is personal. It’s the way we care for our patients, connect with our clients, and support one another. Our vet-led clinics are built around people who are passionate about making a difference and empowered to provide care in a way that feels authentic to them. When you join CityVet, you’re joining a team that values who you are, invests in where you want to go, and believes the best care starts with people who truly care.

That’s Your Kind of Care.

Join Us for the Opening of Our Brand-New Clinic!

CityVet Leander is a brand-new veterinary clinic opening in

• Computer proficiency
• High school diploma or GED
• At least 18 years of age at the time of hire

Your Kind of Care.

At CityVet, care is personal. It’s the way we care for our patients, connect with our clients, and support one another. Our vet-led clinics are built around people who are passionate about making a difference and empowered to provide care in a way that feels authentic to them. When you join CityVet, you’re joining a team that values who you are, invests in where you want to go, and believes the best care starts with people who truly care.

That’s Your Kind of Care.

Join Us for the Opening of Our Brand-New Clinic!

CityVet Leander is a brand-new veterinary clinic opening in November 2026, and we’re looking for a Client Service Specialist to join our team from the very beginning. This is an exciting opportunity to help build a positive team culture, establish great workflows, and create an exceptional client experience as we grow together.

Essential qualifications:

• Computer proficiency
• High school diploma or GED
• At least 18 years of age at the time of hire

A day in the life:

• Manage appointment check-ins, book new appointments and partner with the team on proper discharge information for: grooming, clinic, walk-ins, technician appointments, boarding and retail appointments.
• Understand, communicate, and properly prioritize scheduled appointments, client education and lobby triage by vaccine, wellness, parasite and retail needs to ensure an efficient and productive schedule and daily workflow.
• Greet and welcome all clients entering the clinic by opening the door, checking patients in for their appointment, notifying the clients of any appointment delays, care for clients during their wait and alerting the staff of the client’s arrival.

In addition to health insurance, life insurance, disability insurance, paid time off, a competitive 401k program, vision and dental insurance, and HSA options, our full-time employees receive:

• Generous Pet-care Discounts
• Uniform Allowance
• Growth Opportunities

Caring For You

• Investment in Your Future. A 401(k) retirement savings plan with a 4% employer match, a Health Savings Account option, and growth opportunities.
• Work-Life Balance. Enjoy paid time off and floating holidays, flexible schedules, and paid parental leave.
• Exceptional Health and Supplemental Benefits. Health, Dental (+Adult Ortho option!), Vision, Disability, & Life Insurance, Personal Pet-Care Program, Employee Discount Program.
• Care When You Need It. We provide free telemedicine for all full-time team members and their families, as well as comprehensive in-the-moment mental health benefits through our robust Employee Assistance Program.

For other CityVet roles, visit our careers page. Follow the growth of CityVet on LinkedIn!

This Employer participates in E-Verify.