City Desk & Warehouse Associate — Customer & Inventory Pro

Border States Industries, Inc.; Alexandria (LA); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Border States Industries, Inc. in Alexandria, LA is seeking a City Desk Representative/Warehouse Associate to support order entry, processing, and maintenance of the City Desk area.

This in-person role involves handling orders, returns, stock management, and promotional displays while ensuring safety and efficiency. The position requires English proficiency, at least a 1-year warehouse or city desk experience, and a preference for a 2-year degree or equivalent experience.

Qualifications

• Minimum of a 2-year business/trade degree preferred or the equivalent in work experience.
• Minimum of 1 year of prior warehouse, city desk, and/or sales experience with good knowledge of electrical products or systems preferred.
• Requires the ability to read, write, and speak in English.
• Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), internet, email, and SAP software.

Responsibilities

• Provides customer service functions including order entry, filling orders, processing returns, expediting, and technical assistance, Will Call, and other functions, as needed.
• Maintains a clean, safe and well-stocked City Desk display area.
• Displays specials and other promotion items to sell.
• Maintains vendor catalogs and price sheets.
• Informs proper departments of stock outs, inventory discrepancies and other inventory problems or concerns.
• Maintains assigned inventory stock locations making sure the material put away has the correct locator and the shelves are kept neat and orderly.
• Abides by all safety requirements including wearing the required PPE gear.
• Participates in the marketing planning and strategizing for Border States product lines, as needed.
• Participates in the implementation and success of marketing plans, as required.
• Attends sales meetings as required and keeps current on new products and applications.
• Assists with receiving, shipping and other warehouse associate functions, as required.
• Ensures all batched managed material is labeled accurately and inventoried, as needed.
• Performs other duties as assigned by supervisor or designate.

Skills

Interpersonal communication

Customer service

Planning & organization

English proficiency

Education

2-year degree or equivalent experience

Tools

SAP software

Microsoft Office

PC Windows

Job description

Border States Industries, Inc. in Alexandria, LA is seeking a City Desk Representative/Warehouse Associate to support order entry, processing, and maintenance of the City Desk area.

This in-person role involves handling orders, returns, stock management, and promotional displays while ensuring safety and efficiency. The position requires English proficiency, at least a 1-year warehouse or city desk experience, and a preference for a 2-year degree or equivalent experience.