City Desk Representative/Counter Sales

Border States; Meridian (MS); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health, Dental and Vision Benefits

Employee Stock Ownership Plan (ESOP)

401(k) Retirement Plan

Paid Holidays

Job summary

Border States is looking for a City Desk Representative in Meridian, MS. This role involves supporting the city desk, processing orders, and ensuring inventory is well-maintained. Ideal candidates should have strong customer service skills and knowledge of electrical products.

The position also offers various health benefits and is an opportunity to work in a dynamic employee-owned environment.

Qualifications

• Minimum of 1 year of prior warehouse, city desk, and/or sales experience preferred.
• Requires the ability to read, write, and speak in English.

Responsibilities

• Provides customer service functions including order entry, filling orders, and processing returns.
• Maintains a clean and well-stocked City Desk display area.
• Informs proper departments of stock outs and inventory discrepancies.

Skills

Excellent interpersonal communication

Customer service skills

Organizational skills

Education

2-year business/trade degree or equivalent work experience

Tools

Microsoft Office (Excel, Word)

SAP software

Job description

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee‑owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work.

Location: Meridian, MS

Application Deadline: July 7, 2026 or Posted Until Filled

Please note that the position may be filled before or after the listed application deadline. Applications will only be accepted while the posting remains active.

Job Summary

The City Desk Representative supports the operation functions of the city desk. Enters orders, fills orders, processes returns, is responsible for maintaining a clean, safe and well‑stocked City Desk display area, maintains vendor catalogs and price sheets, informs proper departments of ‘stock outs’, and maintains assigned inventory stock locations.

Responsibilities

Essential Functions

• Provides customer service functions including, but not limited to, order entry, filling orders, processing returns, expediting, and technical assistance, Will Call, and other functions, as needed.
• Maintains a clean, safe and well‑stocked City Desk display area.
• Displays specials and other promotion items to sell.
• Maintains vendor catalogs and price sheets.
• Informs proper departments of "stock outs", inventory discrepancies and other inventory problems or concerns.
• Maintains assigned inventory stock locations making sure the material put away has the correct locator and the shelves are kept neat and orderly.
• Abides by all safety requirements including wearing the required PPE gear.

Non-essential Functions

• Participates in the marketing planning and strategizing for Border States product lines, as needed.
• Participates in the implementation and success of marketing plans, as required.
• Attends sales meetings as required and keeps current on new products and applications.
• Assists with receiving, shipping and other warehouse associate functions, as required.
• Ensures all batched managed material is labeled accurately and inventoried, as needed.
• Performs other duties as assigned by supervisor or designate.

Qualifications

• Minimum of a 2-year business/trade degree preferred or the equivalent in work experience.
• Minimum of 1 year of prior warehouse, city desk, and/or sales experience with good knowledge of electrical products or systems preferred.
• Requires the ability to read, write, and speak in English.
• Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), internet, email, and SAP software.

Skills and Abilities

• Excellent interpersonal, written, and verbal communication, reading skills
• Ability to effectively plan and organize.
• Excellent customer service skills include being competent, accurate, responsive, and engaged.

Physical Requirements

• Lift from Floor to Waist:
  • < 10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Occasionally
  • 76 to 100 lbs. - Occasionally
  • 101+ lbs. - Occasionally
• Above Waist Lift:
  • < 10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Occasionally
  • 76 to 100 lbs. - Occasionally
  • 101+ lbs. - Not at all
• Unilateral Carry:
  • < 10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Not at all
  • 51 to 75 lbs. - Not at all
  • 76 to 100 lbs. - Not at all
  • 101+ lbs. - Not at all
• Bilateral Carry:
  • < 10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Occasionally
  • 76 to 100 lbs. - Not at all
  • 101+ lbs. - Not at all

Physical Activity

• Sitting - Not at all
• Standing - Frequently
• Walking - Continuously
• Bending/Stooping - Occasionally
• Crawling - Not at all
• Climbing/Walking Stairs - Occasionally
• Reaching - Frequently
• Crouching/Squatting - Occasionally
• Kneeling - Occasionally
• Balancing - Frequently
• Repetitive Motion - Occasionally
• Trunk Rotation - Occasionally
• Pushing/Pulling - Occasionally
• Handling - Continuously
• Fingering - Frequently
• Talking - Continuously
• Driving - Occasionally
• Desk Work - Continuously
• Use of tools - Frequently
• Hearing - Continuously
• Exposure - Frequently
• Travel - Not at all

Additional Information

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer's discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.

Benefits

• Health, Dental and Vision Benefits
• Accident, Critical Illness, Hospital Indemnity
• FSA & HSA
• Employee Stock Ownership Plan (ESOP)
• Disability Benefits
• 401(k) Retirement Plan
• Life Insurance
• Employee Assistance Program
• Paid Holidays
• Paid Volunteer Time
• Personal Leave time and more!
• Bonuses awarded upon the achievement of branch and company goals.

Equal Opportunity For All

It's not just the law. It's something we've believed in since our founding. We value the diversity of all of our employee‑owners and will always be an equal opportunity employer.

Drug Free/Smoke Free workplace

Employment may be contingent on the offered candidate successfully passing one or more of the following pre‑employment screenings:

• Criminal background check (required for all positions)
• Motor Vehicle Record (MVR) check (required for positions involving driving)
• Drug testing

The MVR check and drug testing vary by role and will be communicated to the offered candidate during the onboarding process and as applicable.