City Desk Representative

Border States; Saint Cloud (MN); On-site; USD 35,000 - 50,000; Full time

Job summary

Border States is seeking a City Desk Representative in Saint Cloud, MN. This role supports operations functions including order entry, inventory management, and ensuring a well-maintained display area. The successful candidate will have at least a 2-year business degree or equivalent experience and 1 year in a relevant field.

Join our 100% employee-owned company where you are empowered to make decisions and find solutions while being rewarded for your contributions.

Qualifications

• Minimum of 1 year of prior warehouse, city desk, and/or sales experience with knowledge of electrical products.
• Requires the ability to read, write, and speak in English.

Responsibilities

• Provides customer service functions including order entry and technical assistance.
• Maintains a clean and well-stocked City Desk display area.
• Informs departments of inventory discrepancies.

Skills

Excellent interpersonal communication

Customer service skills

Strong organization skills

Technical assistance skills

Education

2-year business/trade degree or equivalent experience

Tools

Microsoft Office (Excel and Word)

SAP software

Job description

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work.

This position will be located in: Saint Cloud, MN

Application Deadline: Posted Until Filled

Job Summary

The City Desk Representative supports the operation functions of the city desk. Enters orders, fills orders, processes returns, is responsible for maintaining a clean, safe and well-stocked City Desk display area, maintains vendor catalogs and price sheets, informs proper departments of "stock outs", and maintains assigned inventory stock locations.

Responsibilities

Essential Functions

• Provides customer service functions including, but not limited to, order entry, filling orders, processing returns, expediting, and technical assistance, Will Call, and other functions, as needed.
• Maintains a clean, safe and well-stocked City Desk display area.
• Displays specials and other promotion items to sell.
• Maintains vendor catalogs and price sheets.
• Informs proper departments of "stock outs", inventory discrepancies and other inventory problems or concerns.
• Maintains assigned inventory stock locations making sure the material put away has the correct locator and the shelves are kept neat and orderly.
• Abides by all safety requirements including wearing the required PPE gear.

Non-essential Functions

• Participates in the marketing planning and strategizing for Border States product lines, as needed.
• Participates in the implementation and success of marketing plans, as required.
• Attends sales meetings as required and keeps current on new products and applications.
• Assists with receiving, shipping and other warehouse associate functions, as required.
• Ensures all batched managed material is labeled accurately and inventoried, as needed.
• Performs other duties as assigned by supervisor or designate.

Qualifications

• Minimum of a 2-year business/trade degree preferred or equivalent work experience.
• Minimum of 1 year of prior warehouse, city desk, and/or sales experience with good knowledge of electrical products or systems preferred.
• Requires the ability to read, write, and speak in English.
• Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), internet, email, and SAP software.

Skills and Abilities

• Excellent interpersonal, written, and verbal communication, reading skills.
• Ability to effectively plan and organize.
• Excellent customer service skills include being competent, accurate, responsive, and engaged.

Physical Requirements

Lift and carry requirements (weight and frequency):

• Lift from Floor to Waist:
  • < 10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Occasionally
  • 76 to 100 lbs. - Occasionally
  • 101+ lbs. - Occasionally
• Above Waist Lift:
  • < 10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Occasionally
  • 76 to 100 lbs. - Occasionally
  • 101+ lbs. - Not at all
• Unilateral Carry:
  • < 10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Not at all
  • 51 to 75 lbs. - Not at all
  • 76 to 100 lbs. - Not at all
  • 101+ lbs. - Not at all
• Bilateral Carry:
  • < 10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Occasionally
  • 76 to 100 lbs. - Not at all
  • 101+ lbs. - Not at all

Physical Activity

• Sitting (a continuous period of being seated) - Not at all
• Standing (for sustained periods of time) - Frequently
• Walking (moving about on foot to accomplish tasks) - Continuously
• Bending/Stooping (downward and forward) - Occasionally
• Crawling - Not at all
• Climbing/Walking Stairs - Occasionally
• Reaching (extending arms in any direction) - Frequently
• Crouching/Squatting - Occasionally
• Kneeling - Occasionally
• Balancing - Frequently
• Repetitive Motion - Occasionally
• Trunk Rotation - Occasionally
• Pushing/Pulling - Occasionally
• Handling - Continuously
• Fingering - Frequently
• Talking - Continuously
• Driving (fork lift) - Occasionally
• Desk Work (computer, printer, fax, phone) - Continuously
• Use of tools - Frequently
• Hearing - Continuously
• Exposure (adverse weather & temperature) - Frequently
• Travel - Not at all

Additional Information

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer's discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.

Equal Opportunity For All

It's not just the law. It's something we've believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer.

Drug Free/Smoke Free workplace

Employment may be contingent on the offered candidate successfully passing one or more of the following pre‑employment screenings:

• Criminal background check (required for all positions)
• Motor Vehicle Record (MVR) check (required for positions involving driving)
• Drug testing

The MVR check and drug testing vary by role and will be communicated to the offered candidate during the onboarding process and as applicable.