Circulation Supervisor Denison University Libraries

ELUNA Content Working Group; Ohio; On-site; USD 45,000 - 60,000; Full time

Job summary

Denison University Libraries is seeking a Circulation Supervisor to provide excellent and inclusive services. The role includes managing staff, ensuring quality patron services, and overseeing library operations. Candidates need an associate degree and 1-3 years of supervisory experience, demonstrating strong leadership and commitment to diversity.

Qualifications

• 1-3 years supervisory experience in a library or equivalent customer service position.
• Demonstrated commitment to diversity, equity, inclusion, and accessibility.
• Ability to lead, supervise, and motivate employees.

Responsibilities

• Hire, schedule, train, mentor, and supervise student employees and staff.
• Manage all Interlibrary Loan (ILL), course reserves, and circulation-related catalog responsibilities.
• Lead departmental policies and workflows consistent with best practices.

Skills

Analytical thinking

Experience in supervisory roles

Communication skills

Problem-solving skills

Technical skills

Organizational skills

Education

Associate's degree

Job description

Overview of position

Denison University Libraries is seeking our next Circulation Supervisor. Apply to help us continue to provide excellent and inclusive services, in alignment with the Libraries’ mission and the University’s strategic plan.

Reporting to the Deputy Director, you will hire, schedule, train, mentor, supervise, and review the performance of a diverse and energetic group of student employees, as well as 4-5 staff FTE. You will manage all Interlibrary Loan (ILL), course reserves, and circulation-related library catalog, Five Colleges of Ohio, and OhioLink responsibilities. You will supervise daily opening and closing operations for the library, and assist with continuous desk coverage and patron service. You will lead the department and serve as a library resource for all circulation questions and issues, while collaborating with the Deputy Director to develop departmental policies and workflows that are consistent with best practices and policies.

Required Knowledge and Skills

• Associate’s degree in any field
• 1-3 years supervisory experience in a library, or equivalent customer service position
• Ability to lead, supervise, and motivate employees
• Expert-level analytical and critical thinking, written and oral communication skills
• Ability to organize and prioritize the workload of circulation staff
• Expert problem-solving skills
• Ability to maintain predictable and regular attendance and work a flexible schedule, including daytime, evening, and weekend hours
• Technical, computer, and software skills
• Demonstrated desire to seek professional growth
• Demonstrated commitment to diversity, equity, inclusion, accessibility, and anti-racism

Preferred Knowledge and Skills

• Bachelor’s degree in any field
• 4-7 years experience in a library, including familiarity with library systems such as Sierra or Alma, and ILL systems such as Tipasa or WorldShare
• Experience helping staff manage change

We’re looking for an innovative, collaborative, flexible, and service-oriented professional who is comfortable establishing and maintaining relationships to serve in this role. We recognize that candidates may not possess all of the preferred qualifications; however, the ideal candidate will bring many of them, and we are committed to helping our future colleague develop these preferred skills.

For full job description and to apply, see https://employment.denison.edu/postings/. Applications received by August 30, 2024, will be assured full consideration; the position is open until filled. Please ensure that your cover letter addresses the essential duties and responsibilities of the role, and addresses your commitment to diversity, equity, inclusion, accessibility, and anti-racism. This is a full-time, 12-month, exempt, salaried position working on campus Monday through Friday, with evening and weekend hours as needed.

About Denison

Denison is an increasingly diverse, highly selective, residential liberal arts college enrolling approximately 2,300 students from across the nation and around the world. The college is located in the village of Granville, 30 minutes from Columbus, Ohio, which hosts a wide range of cultural and artistic opportunities. Granville offers an excellent public school system and easy access to outdoor activities. Denison is committed to attracting and supporting academically and culturally diverse professionals and is dedicated to providing a work and learning environment free from discrimination. To achieve our mission as a liberal arts college, we continually strive to attract and hire candidates with diverse backgrounds, experiences, and identities. Denison fosters a campus community that recognizes the value of all persons regardless of age, disability, ethnicity, gender expression and identity, national origin, race, religion, sexual orientation, or socio-economic background. For additional information and resources about diversity at Denison, see our commitment to inclusion, diversity, equity, and anti-racism (IDEA) at https://denison.edu/campus/denison-forward.

About the Libraries

Denison Libraries are committed to connecting people with ideas and creating an intellectual and cultural commons where students, faculty, and staff can experience the power of sharing information. You will be joining a staff of 10 professional librarians and 12 support staff members. Along with library staff, the building is home to our Center for Learning and Teaching, the Writing Center, and the Multilingual Learning Office.

Thanks to a generous donation from a Denison alum, the building underwent significant renovations from 2018-2022, resulting in more spaces for students and patrons to study, collaborate, and create. Throughout our 7 floors, the library offers a variety of spaces supporting both quiet study and collaborative work. During a typical semester, we are open 104 hours a week. We employ dozens of students each semester, providing them with hands-on skills for their professional portfolios. The library also offers virtual access to resources, with over half a million volumes and strong partnerships with OhioLINK, providing access to 46 million resources, 700+ databases, and 26 million electronic articles.

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or participating in the employee selection process, please contact the Office of Human Resources at [phone] or [e-mail].