CI Lead I - Quality ISO Coordinator

Progress Rail, A Caterpillar Company; Winston-Salem (NC); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

401(k) plan

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid Holidays

Education Assistance

Relocation assistance

Job summary

Progress Rail, a Caterpillar Company, seeks a continuous improvement lead to manage the Quality Management System, audits, and associated data analysis at the Winston-Salem facility.

The role covers ISO 9001:2015, AAR and related certifications, driving audit readiness, corrective actions, and process improvements across the site. Candidates must be able to lead with safety and cross-functional collaboration in a production environment.

Qualifications

• BS/BA or technical degree with 0–2 years auditing and reporting quality or business related systems
• Thorough understanding of all facility Certification programs and their application
• Certified Lead Auditor for ISO 9001:2015

Responsibilities

• Manage internal Layered Audit Programs and audit plans
• Manage and complete scheduled ISO Internal Audits for all certifications
• Facilitate external auditors, audits, and perform the lead auditee role representing the company
• Maintain facility metrics: Annual, Monthly performance reporting, PQVC and other metric boards
• Maintain thorough records and tracking of key performance indicators
• Analyze multiple sources of data, maintaining Trend charts, Pareto analyses

Skills

Analytical thinking

Problem solving

Cross-functional coordination

Education

BS/BA or Technical Degree

Tools

Excel

PowerPoint

Word

Teams

SharePoint

LN

QDAS

IPREP

Coupa

PRS ETQ

Job description

Job Purpose

A continuous improvement lead for the Quality Management System manages, monitors, and improves organizational processes as required by the quality certifications held by the facility. This includes, but is not limited to ISO9001:2015, the Association of American Railroads (AAR), American Bureau of Shipping.

Location

Winston Salem, North Carolina – PRS Facility Location: Winston Salem, NC - 329

Company Description

Progress Rail stands at the intersection of legacy and innovation—driving the future of rail with a pioneering spirit. Since its founding in 1983, the company has grown to become one of the world’s largest and most trusted providers of railroad products, services, and technologies. Today, Progress Rail delivers a comprehensive portfolio of cost-effective solutions to railway customers around the globe. From the rails themselves to the EMD® locomotives that ride them, the company’s products are in operation across more than 100 countries—powering progress and connecting communities. In 2006, Progress Rail joined Caterpillar Inc., further strengthening its ability to lead the rail industry with cutting-edge technology, unmatched expertise, and a commitment to excellence. At Progress Rail, the team is not just building the future of rail—they are making history every day.

Key Job Elements

• Manage and assign internal Layered Audit Programs and audit plans
• Manage and complete scheduled ISO Internal Audits in a timely manner for all certifications
• Facilitate external auditors, audits, and perform the lead auditee role representing the company
• Maintain facility metrics: Annual, Monthly performance reporting, PQVC and other metric boards
• Maintain thorough records and tracking of key performance indicators
• Analyze multiple sources of data, maintaining Trend charts, Paretos, and other analysis tools

(examples include: QPPM, DPU, Scrap, 5S)

• Prepare formal reports, summaries, and present conclusions and recommendations to management
• Manage Document Control System (including Work Instructions, Job Aids, and Forms Work)
• Monitor and Facilitate formal corrective action process and performance for both external and internal defects and process failures
• Coordinate and control CI Card and OFI programs: ensure closures in a timely manner
• Assist in Customer Complaint investigations and analysis
• Assist in RMA process and 3rd Party contract work for quality initiatives
• Lead presenter of Quality Orientation for new employees
• Lead and participate in GSA activities as assigned
• Candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, 5S and housekeeping standards at all times
• Candidates must be legally authorized to work in the U.S.
• Must be able to perform all essential functions of the job without assistance
• Other duties may be assigned

Education / Training

• Skill Level – 0-2 years of experience auditing and reporting quality or business related systems, or BS/BA or Technical Degree
• Thorough understanding of all facility Certification programs and their application

(ISO9001:2015, Association of American Railroads (AAR), American Bureau of Shipping)

• Certified Lead Auditor for ISO 2015 9001

Qualifications And Experience

• Prefer Minimum 2-5 years of experience in auditing and reporting quality or business related systems
• Seeking experience working in a production environment with machining and assembly
• Strong analytical and problem solving skills.
• Excellent computer skills: Excel, Power Point, Word, Teams, SharePoint
• Able to learn and utilize all aspects of Customer and Internal Software Programs; including but not limited to: Supplier Connect, LN, QDAS, IPREP, Coupa, PRS ETQ,
• Customer focused communication and professionalism
• Knowledge and Understanding of GD&T, Blue Prints, Specifications, Gauging and Measurements
• Effective cross functional coordination and facilitation
• Ability to work “hands-on” and walk across the facility multiple times each day as needed.

Physical Requirements

• Ability to work “hands-on”, and walk across the facility multiple times each day as needed.
• Frequent need to physically move material. Must be able to team lift up to 35 lbs.; must be able to push and pull up to 55 lbs.

Benefits

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance, and experience. Please note that salary is only one component of total compensation at Progress Rail.**

• Competitive Salary
• 401(k) plan with up to 6% company match (no waiting period with immediate vesting)
• Medical/Dental/Vision/Life/Disability Insurance
• Supplemental Accident, Critical Care, and Hospital Insurance available along with an HDHP and HSA with seed money
• Flexible Spending Accounts
• Paid Vacation
• Paid Holidays
• Paid Time-Off (PTO)
• Employee Assistance Plan
• Education Assistance Program
• Employee Recognition Programs
• Site specific Production and Incentive Plans
• Site specific Step and Skill Level Wage Adjustment Plans
• Site Specific Relocation and Sign-on Bonus Programs
• Benefits eligibility varies by job position, full-time/part-time and regular/temporary status. The provisions of the plan documents control such benefits.
• Subject to position, eligibility, and plan guidelines. EEO Progress Rail is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities.

Job Category

Production - Hourly

PRS Facility Location

Winston Salem, NC - 329