CHRO

Energy Innovation Corp; Florence (KY); Hybrid; USD 89,000 - 130,000; Full time

Job summary

Strategic Solutions Inc. in Florence, KY seeks a Senior CHRO with at least 6 years in customer service leadership to drive strategic people initiatives and organizational culture. The role offers hybrid flexibility and mentoring opportunities, rewarding initiative with real decision-making influence.

Responsibilities emphasize ownership, navigating ambiguity, backlog honesty, and ongoing mentoring support to align people strategy with business goals.

Qualifications

• 6+ years putting customer service to work in a general setting.
• Prior on-site work experience in Florence, KY or willingness to relocate.
• Ability to interpret data and translate findings into clear recommendations.
• Hands-on mentoring experience.

Responsibilities

• Own your mistakes loudly and your wins quietly.
• Manage ambiguity and ship initiatives.
• Keep the Strategic Solutions Inc backlog honest about what’s next.
• Maintain on-site Florence, KY work presence after launch buzz.
• Mentor documentation to keep pace with work.

Skills

Customer Service

Data interpretation

Mentoring

Leadership

Job description

Bring your 6 years of experience to a CHRO role that rewards initiative and fresh thinking. Everything about this senior CHRO post says trust — $89,000 - $130,000, hybrid flexibility, and 5 years rewarded with real say.

Key Responsibilities

• Own your mistakes loudly and your wins quietly
• Make peace with forever-learning ambiguity and ship anyway
• Keep the Strategic Solutions Inc backlog ruthlessly honest about what's truly next
• Keep showing up for the Florence, KY work after the launch buzz fades
• Keep Mentoring documentation current as the work outpaces it

What You'll Bring

• Comfort interpreting data and translating findings into clear recommendations
• 6+ years putting Customer Service to work in a general setting
• Prior experience working on-site in Florence, KY, or willingness to relocate
• Hands-on proficiency with Customer Service, ideally paired with Mentoring
• Professionalism fundamentals plus the Customer Service polish clients notice
• Hands-on Mentoring experience that survives a whiteboard interview

Three things define Strategic Solutions Inc: a Florence address, a solutions-focused culture, and a near-religious devotion to Empathy. At Strategic Solutions Inc the org chart is flat enough that good ideas don't need a passport to travel.

We do not just dangle $89,000 - $130,000; we back it with mentorship, a real benefits suite, and schedules that bend around Florence, KY living.

New applicants this week join a hiring cycle that is already in motion.