Christmas Kettle Assistant

The Salvation Army North & Central Illinois Division; Springfield (IL); On-site; USD 45,130,000 - 54,156,000; Full time

Job summary

The Salvation Army is seeking a Christmas Kettle Assistant to support bell ringing and logistics for the annual campaign in Springfield, IL. The role involves data entry, scheduling routes, processing kettle totals, and assisting with transportation and inquiries.

Candidate must pass a background check and hold a high school diploma or equivalent; pleasant interpersonal skills and ability to work flexible hours are essential. Local travel required.

Qualifications

• Team player with self-motivation and integrity.
• Strong customer-service orientation and compassion.
• Excellent written and verbal communication skills.

Responsibilities

• Data entry and use of the Register to Ring platform to manage kettle sites, routes, totals, payroll, and volunteer acknowledgments.
• Assist with transportation of kettles and bell ringers to locations.
• Field inquiries from bell ringers, kettle sites, and drivers regarding operations.
• Coordinate kettle issues with corps officers to ensure smooth operations.
• Sort kettle funds and deliver to the bank as needed.
• Maintain a positive work atmosphere with professional communication and conflict management.
• Comply with The Salvation Army’s Safe from Harm certification and carry out other duties as assigned.

Skills

Team player

Customer service

Communication

Flexible schedule

Computer literacy

Background check

Driver's license

Education

High School Diploma or Equivalent

Tools

Kettle management database

Kettle management systems

Job description

Position Title: Christmas Kettle Assistant

The Salvation Army

Position Description

Job Summary

The Kettle Assistant position exists to further mission of the Salvation Army by supporting bell ringing and other logistical needs related to our annual Christmas campaign.

Reports To

Corps Officer(s)

Pay Grade

202

Pay Range

$15.75 - $18.90 Hourly

Qualifications

Must be of good moral character and able to interact in a friendly and compassionate manner. Candidates must have a passion for fulfilling the mission of The Salvation Army and must be articulate in presenting the same to others.

Candidates must successfully pass the pre-employment background inquiry and annual motor vehicle check with a valid driver’s license.

Education

High School Diploma or Equivalent. Significant Customer service-based experiences will be considered in lieu of.

Skills

• Team player, self-starter, and perform well with minimal supervision.
• Must have an interest and ability to work with people of diverse racial, ethnic, and socio-economic backgrounds in a sensitive and culturally appropriate manner.
• Excellent written and verbal communication skills, including experience or capacity to demonstrate positive interpersonal skills and work as a cooperative team member.
• Must be able to workdays, evenings, weekends, and holidays as necessary. Especially in emergent situations.
• Typing skills necessary. Previous database experience helpful. Will be required to learn kettle management database and systems. Must be comfortable around computers and learning new computer software.

The Salvation Army Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of Christ. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Essential Responsibilities

• Responsible for data entry and complete usage of the Territorial platform (Register to Ring) to coordinate kettle sites, scheduling such as daily routes, entering kettle totals daily, payroll for paid bell ringers and thanking volunteer groups.
• Assist with the transportation of kettles and bell ringers to assigned locations.
• Assist in fielding phone calls/inquiries pertaining to kettle operations from bell ringers, kettle sites, kettle drivers and others.
• In association with corps officers, ensure that any kettle issues are addressed.
• Help with the sorting of kettle funds and delivery to the bank when needed.
• Maintain positive work atmosphere through appropriate conflict management, courteous demeanor, and professional and appropriate communication practices.
• Maintain compliance in The Salvation Army’s “Safe from Harm” Certification.
• Perform other related and special duties as needed and assigned by supervisor.

Local travel required.

Position Ranking

• Temporary status, no more than 90 days. Must work through December 24th.

Physical Demands/ Work Environment

This Position is required to do basic business and office work. In order to successfully perform the essential functions of this position, the individual is regularly required to talk and listen, stand, walk, sit and use hands. Individual must be able to regularly lift up to 50 pounds and occassionally lift up to one hundred pounds. The use of Office and Computer Equipment will be necessary. Vision abilities will require close vision. Work may be performed indoors and outdoors to meet the needs of the position. There is low to moderate noise level for this position.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.