CHOICES Care Coordinator- Davidson County

bcbst; Tennessee; On-site; USD 55,000 - 75,000; Full time

Job summary

VSHP Volunteer State Health Plan, Inc is seeking a compassionate CHOICES Care Coordinator to support members in achieving health and independence through home visits and community-based services.

You will partner with families, coordinate clinical and social supports, assess needs during visits, and ensure services are appropriate and delivered. A TN RN license or valid social work license is required, with a 8:00am-5:00pm EST schedule.

Qualifications

• 3 years of experience in a clinical setting.
• RN with TN license or compact-state license; or MSW with unrestricted license (LCSW, LMSW, or LAPSW).
• Must live within Davidson County, TN.
• 8:00am - 5:00pm EST schedule; compressed week after 1 year may be possible.

Responsibilities

• Partner with members and families to identify needed supports and direct services to meet personal goals for good health, employment and independent living.
• Collaborates with a team of clinical and social support colleagues to meet physical, behavioral health and long-term service needs of each member.
• Conduct thorough face-to-face visits and assess member situations to determine current status and needs.
• Utilize criteria for authorizing appropriate home and community-based services and confirm services are provided.
• Valid Driver's License.
• TB Skin Test for field coordinators.
• Position requires 24 months in role before posting to other positions.
• Immunizations or related medical tests may be required.
• Digital literacy assessment.

Skills

Exceptional customer service

Time management

Written communication

Interpersonal skills

Organizational skills

Tools

Microsoft Office

Email

Job description

Are you a compassionate individual who enjoys helping others achieve their personal health and wellness goals? If so, a career as a CHOICES Care Coordinator might be perfect for you.

As a Care Coordinator, you will make a lasting impact on members’ lives by ensuring their safety at home or within a community setting In this role, you’ll travel to member’s homes for visits, while managing various demands and requests from both internal and external stakeholders. We’re seeking individuals who excel in problem-solving through critical thinking, and who are adept at time management and prioritizing daily tasks. You should be self-motivated, flexible, and thrive in a fast-paced environment. Most importantly, you should have a passion for improving the quality of life for diverse members in their communities.

You will be a great match for this role if you have:

• 3 years of experience in a clinical setting
• Registered nurse with an active license in the state of Tennessee or hold a license in the state of their residence if the state is participating in the Nurse Licensure Compact Act; or Masters in Social Work with an active unrestricted license (LCSW, LMSW, or LAPSW).
• Exceptional customer service skills
• Must live within the following TN county: Davidson County
• Available for an 8:00am - 5:00pm EST(no on call) schedule, with the option (upon management approval) to work a compressed work week after 1 year.

Job Responsibilities

• Partnering with members and families to identify needed supports and direct services to meet personal goals for good health, employment and independent or community living.
• Collaborates with a team of clinical and social support colleagues to meet the physical, behavioral health and long term service needs of each member.
• Conduct thorough and objective face-to-face visits with and assess each members situation to determine current status and needs, including physical, behavioral, functional, psycho-social, financial, and employment and independent living expectations.
• Utilizing criteria for authorizing appropriate home and community based services and confirm those services are being provided and that members needs are being met.
• Valid Driver's License.
• TB Skin Test (applies to coordinators that work in the field).
• Position requires 24 months in role before eligible to post for other internal positions.
• Various immunizations and/or associated medical tests may be required for this position.
• This job requires digital literacy assessment.

Job Qualifications

Experience

• 2 years - Clinical experience required

Skills\\Certifications

• PC Skills required (Basic Microsoft Office and E-Mail)
• Effective time management skills
• Excellent oral and written communication skills
• Strong interpersonal and organizational skills

License

• Registered nurse with an active license in the state of Tennessee or hold a license in the state of their residence if the state is participating in the Nurse Licensure Compact Act; or Masters in Social Work with an active unrestricted license (LCSW, LMSW, or LAPSW).

N/A

Number of Openings Available

1

Worker Type:

Employee

Company:

VSHP Volunteer State Health Plan, Inc

Applying for this job indicates your acknowledgement and understanding of the following statements:

BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.

Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:

BCBST's EEO Policies/Notices

BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.