Chocolate Advisor

Lindt; Kittery (ME); On-site; USD 20,801 - 24,108; Part time

Job summary

A leading chocolate company in Kittery is seeking a part-time Chocolate Advisor to enhance customer experience and drive sales. The role involves providing top-quality service and ensuring operational excellence. Ideal candidates should possess prior retail experience and a high school diploma. The position requires lifting and movement skills along with a commitment to the store's sales goals. Compensation ranges from $15.10 to $17.50 per hour, based on experience and performance.

Qualifications

• Ability to interact positively with customers.
• Basic math and/or accounting skills.
• Ability to take direction and execute work effectively.

Responsibilities

• Contribute to store sales by providing high-level customer service.
• Monitor and escalate customer or product issues.
• Take ownership of operational standards and controls.

Skills

Customer interaction

Basic math/accounting skills

Direction execution

Education

High School Graduate or equivalent

Job description

Chocolate Advisor page is loaded## Chocolate Advisorlocations: Kittery, Mainetime type: Part timeposted on: Posted Todayjob requisition id: JR101585# **Who We Are**At Lindt, we are a global fast-growing consumer goods company, enchanting the world with premium chocolate. We are driven by our passion for excellence and go the extra mile ensuring that every Lindt experience is nothing short of exceptional. Our collective efforts are geared towards making a positive impact, not only in the world of premium chocolate but also in the lives of our employees, customers, and communities. Our company embraces a culture defined by the core values of Excellence, Innovation, Entrepreneurship, Responsibility, and Collaboration, fostering a dynamic and collaborative environment where these principles drive our success.**Position Purpose**## **Essential Job Functions & Responsibilities:****Sales**Consistently contribute to the store's ability to achieve or exceed weekly, monthly, annual sales plan by providing the highest levels of customer service, demonstrated product knowledge and Lindt specific selling skills.* Demonstrated understanding and commitment to the store's sales mission on a daily, weekly, monthly basis.* Consistently meet or exceed individual sales goals such as ADS, conversion and other key performance indicators.* Model Lindt standards through everyday activities such as Dress code, up-selling and sales focus.* Demonstrate personal commitment to achieving store's targets by consistently promoting current marketing programs and utilizing company provided resources intended to optimize selling activity.* Monitor and escalate customer or product issues to management in a timely and professional manner.**Operational Controls**As part of the store's team, take ownership and actively participate in ensuring operational standards and controls are consistently adhered to.* Cash Management (POS, Paperwork, Vendor Logs, Policies & Procedures)* Take initiative to re-stock shelves as needed, monitoring date codes and pricing* Perform store maintenance & cleaning as directed. Maintain store cleanliness* Comply with all Quality Assurance policies & procedures**Qualifications & Requirements:****Skills & Knowledge:*** Ability to interact positively with customers* Basic math and/or accounting skills* Ability to take direction and execute work effectively**Experience:*** Prior retail experience, preferably in a specialty retail environment* Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds* Ability to climb, balance, stoop, kneel, crouch and reach with arms**Education:*** High School Graduate or equivalent**Other Requirements:*** Must be available to work nights, weekends (Saturday and Sundays) and Holidays**Total Rewards:**Compensation: $15.10 - $17.50### *Lindt USA’s salary range reflects market rates based on our size, revenue, and location. Starting pay is determined using a wide range of factors including, but not limited to, job-related skills, knowledge, and experience as well as market conditions. A bonus and/or long-term incentive may be included as part of this compensation package.*### *Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law. Applicants for this position must successfully pass a background screening. All Lindt & Sprüngli (USA) Inc. properties are smoke and tobacco free.***If you are looking to join a winning team and fast-track your career, contact us!****Join us in our journey of excellence, impact, and growth #LifeAtLindt**Together, we thrive to achieve our bold ambitions, powered by our purpose and unique culture of community and mutual support – rooted in a proud tradition, yet always evolving to stay ahead and set new standards.Across our diverse local teams, we think globally and act locally – empowering people to grow, take ownership and shape a sustainable future together.We are a responsible “employer of choice” who provides an inspiring people experience. Together, we build trust, drive innovation, and grow – as individuals and as a business.