Chinese Speaking Medical Biller

NY Otolaryngology PLLC; New York (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Training & development

Career Advancement Opportunities

Career advancement

Great work environment

Job summary

A healthcare provider in New York is seeking a Chinese speaking Medical Biller to join their team. This role involves assisting patients with billing inquiries, processing insurance claims, and ensuring all necessary documentation is collected. The ideal candidate should possess strong customer service skills, attention to detail, and be fluent in both Chinese and English. Competitive salary and performance-based bonuses are offered.

Qualifications

• Must speak Chinese and English.
• Previous experience with medical coding or billing desired.
• Excellent attention to detail and strong organization skills.
• Familiar with EMR systems such as EPIC or MDland.

Responsibilities

• Assist clients with processing insurance claims.
• Work with doctor’s offices to obtain billing details.
• Answer phones and assist patients with questions.
• Work with doctor’s offices and hospitals to obtain charge information and billing details
• Enter all billing and payment information into the system properly and without errors
• Follow up with patients and payments, as needed
• Answer phones, assist patients with questions, take messages, and screen calls
• Maintains the highest level of confidentiality

Skills

Strong customer service skills

Fluent in Chinese and English

Attention to detail

Strong organization skills

Tools

EPIC

MDland

Job description

Job Summary

We are seeking a Chinese speaking Medical Biller to join our team! As a Medical Biller, you will be working closely with patients to answer questions related to billing, processing all forms needed for insurance billing purposes, and collecting necessary documentation from patients. You will also assist and follow-up inquiries to patients, communicate with physicians' offices and hospitals to obtain records, and accurately record patient information. The ideal candidate has excellent attention to detail, strong customer service skills, and is comfortable spending much of the day on the phone.

Responsibilities

• Assist clients with processing insurance claims through both private insurance and Medicaid/Medicare
• Note and process all necessary forms from the insurance
• Assist patients in navigating the billing and insurance landscape, including collecting all necessary forms and signatures
• Work with doctor’s offices and hospitals to obtain charge information and billing details
• Enter all billing and payment information into the system properly and without errors
• Follow up with patients and payments, as needed
• Answer phones, assist patients with questions, take messages, and screen calls
• Maintains the highest level of confidentiality

Qualifications

• Strong customer service skills
• Must speak Chinese and English
• Previous experience with medical coding or billing desired
• Previous EMR system, EPIC or MDland preferred
• Strong organization skills
• Excellent attention to detail

Benefits

• Bonus based on performance
• Competitive salary
• Paid time off
• Training & development
• Competitive Compensation
• Great Work Environment
• Career Advancement Opportunities