Chill Crew Member

Workstream; Bath (WV); On-site; USD 12,000 - 18,000; Part time

Benefits offered by this job

Flexible Schedule

Employee Referral Program

Employee Discount

Job summary

Dairy Queen in Bath, WV is seeking a positive Chill Crew Member who delivers friendly, fast, and reliable guest service in a busy, high-energy setting.

You will prepare treat products, stock and clean work areas, and follow health and safety standards while working as part of a team. No prior experience is required; training is provided. Flexible scheduling and employee discounts are available.

Qualifications

• Provide friendly, enthusiastic service to all guests.
• Explain menu items and promote specials.
• Maintain cleanliness and safe handling of food.

Responsibilities

• Communicate clearly with coworkers to ensure correct orders.
• Prepare treat products quickly while following health and safety standards.
• Maintain clean work areas and guest spaces.
• Stock supplies and rotate products as needed.
• Move between different temperature areas and handle items safely.
• Assist customers with inquiries and provide friendly service.

Skills

Customer service

Communication

Teamwork

Job description

We strive to create positive memories for all our fans so we are looking for a positive, energetic Chill Crew Members who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service we would love to hear from you.

Applicants should be able to assemble, and present completed treat orders, including stocking, cleaning and maintaining all customer areas in a clean, safe, pleasant manner and to all restaurant safety and health code standards.

Report to: Management Staff

Chill Crew Member Benefits

• Flexible Schedule
• Employee Referral Program
• Employee Discount

Chill Crew Member Function

• Communicate clearly, quickly and politely with co-workers to ensure correct order is served to the customers.
• Prepare treat products following restaurant, health and safety standards and procedures quickly and accurately.
• Be pleasant and alert to customer needs.
• Properly and safely operate and maintain restaurant equipment including related chill equipment while following all health and safety standards.
• Work as a team member to ensure constant and consistent quality, service, cleanliness and value to each customer.
• Completes assigned prep work for set up of chill area.
• Keep work area clean throughout shift.
• Organize and stock needed items.
• Execute proper rotation of products.
• Move various treat, paper and cleaning items from other sections of building (or outside building) to immediate work area.
• Controls food production process.
• Breaks down and cleans chill area thoroughly at the end of every day as assigned by a manager.
• Wash counters, tables, restrooms, trash receptacles, gather and dispose of trash in proper receptacle, sweep, mop, stock and other cleaning tasks.
• Occasional need to be out of building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal and other maintenance and cleaning activities.
• Informs immediate supervisor promptly of all problems or unusual matters of significance.
• Performs other duties and responsibilities as requested by management staff.

Chill Crew Member Requirements

• Provide friendly, enthusiastic service for all guests
• Promptly greet guests as they enter and thank them as they leave
• Maintain awareness of current promotions
• Explain menu items, answer questions, and suggest additional items
• Enthusiastically represent the Dairy Queen brand
• Accurately complete orders and guest transactions
• Enter guest orders accurately into the point of sale system
• Accept payments, operate cash registers, and maintain receipts
• Handle cash payments, count and verify tills, and record totals appropriately
• Maintain a clean, safe, welcoming environment
• Clean and maintain guest areas including dining room, counters, bathrooms, and building exterior
• Maintain equipment and inform management of maintenance needs
• Able to move cases of food/paper products, buckets of sanitizing liquid or cleaner, stock ice in soft drink dispensers, use sanitizing solutions, stock all items used in customer service area.
• Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time.
• Travel quickly in customer service area.
• Must be able to work in and out of different temperature ranges.
• Handling food/drinks/treats and food/drink/treat products constantly.
• Capability to stand for long periods of time.
• Ability to lift up to 50 pounds.
• Interact with the public and co-workers constantly during shifts.
• Clean up after all kinds of messy situations.
• Must be able to read order monitors.
• Recall and communication of products and contents.
• Practice established food handling procedures and meet any local health regulations.
• Exhibit and use good manners, proper personal hygiene, a positive attitude, and promptness.

Dairy Queen® (DQ®) franchisees, employees and crew members have been focused on creating positive memories for all who touch DQ®, for over 75 years. Unlike any other quick-service brand, DQ® food and treats hold a special place in the hearts of fans of all ages, from all around the globe. That’s why DQ® fans have always been our top priority and why we continue to look for new ways to surprise and delight them. Doing so is our passion. It’s what sets DQ® restaurants apart and is what is helping us reach our vision of being the world’s favorite quick-service restaurant