Children's Clinical Operations Director

Duke Clinical Research Institute; Durham (NC); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Relocation assistance up to $10,000

Total Rewards package

Job summary

Duke Clinical Research Institute is seeking a nursing leader to provide 24/7 strategic, operational, and quality oversight across pediatric and neonatal services at Duke. This role partners with physician, nursing, and administrative leaders to drive excellence, safety, and performance in a highly collaborative academic health system.

The position requires a BSN or higher, an advanced degree, and at least five years of nursing experience with two years in management, along with NC RN licensure

Qualifications

• Bachelor or higher degree in Nursing is required.
• Master's Degree in related field is required.
• Five years of nursing experience, including at least 2 years in a management role.
• Current or compact RN licensure in NC is required.
• BLS certification is required.

Responsibilities

• Provide 24/7 leadership and accountability for strategic, operational, financial, and quality performance across assigned departments and a diverse portfolio of pediatric and neonatal clinical services.
• Partner with physician, nursing, and administrative leaders to develop and evaluate strategic and operational priorities.
• Foster a culture of excellence, safety, and continuous improvement in patient and family-centered care.
• Build, develop, and retain high-performing teams through recruitment, engagement, succession planning, and leadership development.
• Drive quality, safety, patient experience, workforce, and operational outcomes using data and performance improvement methodologies.
• Lead development and refinement of care delivery models to meet organizational goals and patient care needs.
• Ensure stewardship of resources including staffing, budgets, facilities, and equipment.
• Champion shared governance and interdisciplinary collaboration across the academic health system.

Skills

RN licensure (NC)

BLS certification

Leadership

Facilitation

Negotiation

Communication

Cost containment

Diversity in workplace

Education

Bachelor or higher degree in Nursing

Master's Degree in related field

Job description

What you can expect

Location: 2301 Erwin Rd. Durham, NC 27705

This nursing leadership role is responsible for strategic, operational, financial, and quality oversight across a diverse portfolio of highly specialized pediatric and neonatal clinical services. The successful candidate will provide 24/7 leadership and accountability for assigned areas, partnering closely with physician, nursing, and administrative leaders to advance clinical excellence, patient safety, workforce engagement, patient experience, and operational performance. This role offers the opportunity to lead complex programs within a highly collaborative academic health system environment.

Schedule:

• Full Time: Monday - Friday, with off shift visibility and on call 24/7 including weekends.

Incentives & Total Rewards:

• Relocation Assistance: Up to $10,000 for eligible employees moving at least 50 miles from Duke University Hospital.
• Total Rewards: A comprehensive set of pay and benefits designed to support your well-being, professional growth, and work-life balance. Learn more here.

How you will make an impact

• Provide 24/7 leadership and accountability for strategic, operational, financial, and quality performance across assigned departments and a diverse portfolio of highly specialized pediatric and neonatal clinical services.
• Partner with physician, nursing, and administrative leaders to develop, execute, and continuously evaluate strategic and operational priorities.
• Foster a culture of excellence, innovation, safety, and continuous improvement that advances exceptional patient and family-centered care.
• Build, develop, and retain high-performing teams through effective recruitment, engagement, succession planning, and leadership development.
• Drive quality, safety, patient experience, workforce, and operational outcomes through the use of data, evidence-based practices, and performance improvement methodologies.
• Lead the development and refinement of care delivery models to support organizational goals and evolving patient care needs.
• Ensure effective stewardship of resources, including staffing, budgets, facilities, equipment, and operational systems.
• Champion shared governance and interdisciplinary collaboration while strengthening partnerships across the highly collaborative academic health system to achieve strategic objectives.

What you will need

• Bachelor or higher degree in Nursing and Master's Degree in related field.
• Five years of nursing experience is required, including at least 2 years of experience in a management role.
• Must have current or compact RN licensure in the state of North Carolina.
• BLS certification required.
• Ability to manage multiple organization missions.
• Facilitation, consensus-building, and negotiation skills.
• Sensitivity for and understanding of clinical disciplines and issues.
• Understanding of cost containment and managed care systems.
• Ability to work with all types of individuals in multiple settings and locations and to promote diversity in the workplace.
• Knowledge of necessary regulatory bodies, including the North Carolina Nurse Practice Act.
• Expert communication skills.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas - an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.