Children’s Assertive Community Treatment Community (ACT) Support Counselor

Center for Life Management; Derry (NH); Hybrid; USD 48,000 - 70,000; Full time

Benefits offered by this job

Health insurance

403(b) Retirement Savings Plan

Life Insurance

Short- and Long-Term Disability

Mileage reimbursement

On the job training opportunities

Flexible work schedule

Job summary

Center for Life Management (CLM) seeks a Children’s ACT Community Support Counselor to provide outpatient community-based support addressing symptoms and behaviors affecting development and wellness goals.

The role emphasizes home, school, and community visits, delivering FSS and TBSI services, and working with families to reinforce resilience. A Bachelor's or relevant Associate’s degree is preferred, with strong documentation and teamwork required.

Qualifications

• Bachelor’s degree preferred; an Associate’s with 2 years direct service qualifies.
• Strong clinical judgment in routine, urgent, emergent situations.
• Proficient in Microsoft Office and EHR documentation.

Responsibilities

• Provide counseling and Functional Support Services (FSS) in the home, school or other community-based setting as deemed appropriate for the objectives, interventions and desired outcomes identified in the client’s treatment plan.
• Provide Individual Therapeutic Behavioral Services (TBSI) to develop, apply, and reinforce coping strategies to reduce and/or ameliorate symptoms and behaviors that interfere with functioning and goal achievement.
• Encourage engagement in and provide Family Training and Counseling (FTC) services to educate and promote how to best support the client’s resiliency and recovery toward treatment goals.
• Provide Crisis Intervention (CI) when clients experience acute exacerbation of symptoms to ensure their safety within the home and/or community.
• Provide timely documentation on each service delivered.
• Work collaboratively with other ACT Team members, natural supports, and external providers (school, primary and specialty care physicians, legal system, etc.) to ensure wrap-around services are in alignment with the ACT model to meet client needs.
• Function professionally and in a manner that protects the integrity, confidentiality and rights of all patients.

Skills

Clinical judgment

Documentation

Multi-tasking

Communication skills

Team collaboration

Education

Bachelor’s degree

Associate’s degree with 2 years direct service

Tools

Microsoft Office

Electronic Health Records

Job description

CLM provides the area's most comprehensive array of mental health services for children and their families. Our multi-disciplined treatment team works with individuals ages 3 – 21 who experience mental illness and/or serious emotional difficulties. Assertive Community Treatment (ACT) is an evidenced based practice that provides an intensive and highly integrated approach to community mental health services. ACT support helps at-risk children, youth and their families bring about positive change in symptoms and behaviors that impact school, relationships, living arrangements, and overall wellbeing. ACT reduces mental health crisis, unnecessary hospitalization, encounters with law enforcement, involvement in the juvenile justice system, and out of home residential placement. The Children’s ACT Community Support Counselor provides outpatient community-based support to assist client’s with improving symptoms and behaviors that otherwise interfere with age appropriate development, functioning and wellness goals. This is a full time, 40 hour per week position.

Major Functional Areas and Description of Duties

• Provide counseling and Functional Support Services (FSS) in the home, school or other community-based setting as deemed appropriate for the objectives, interventions and desired outcomes identified in the client’s treatment plan.
• Provide Individual Therapeutic Behavioral Services (TBSI) to develop, apply, and reinforce coping strategies to reduce and/or ameliorate symptoms and behaviors that interfere with functioning and goal achievement.
• Encourage engagement in and provide Family Training and Counseling (FTC) services to educate and promote how to best support the client’s resiliency and recovery toward treatment goals.
• Provide Crisis Intervention (CI) when clients experience acute exacerbation of symptoms to ensure their safety within the home and/or community.
• Provide timely documentation on each service delivered.
• Work collaboratively with other ACT Team members, natural supports, and external providers (school, primary and specialty care physicians, legal system, etc.) to ensure wrap-around services are in alignment with the ACT model to meet client needs.
• Provide 22hours of billable service each week to meet 55% of direct service key performance indicator (eligible for incentive pay upon exceeding productivity expectation).
• Serve on appropriate committees, both internal and external, as determined by supervisor.
• Function professionally and in a manner that protects the integrity, confidentiality and rights of all patients.
• Execute all required services and documentation in accordance with agency policies and federal/state standards.
• Maintain professional memberships, licenses, accreditation, certifications, etc.
• Represent CLM in a professional and appropriate manner in all settings.
• Perform all other duties as assigned by supervisor.

Physical Demands and Working Conditions

A majority of the work will be visiting clients in the community and also in their homes. The ability to actively engage with children and conduct interactive play within a therapeutic setting is required. Manual dexterity is needed to use computers. The ability to sit for extended periods of time is required. Reliable transportation, a clean driving record, and proof of auto insurance coverage is required.

Benefits

At Center for Life Management, we offer a robust benefits package because caring for our staff is just as important as caring for our clients. Benefits for benefits eligible employees include:

• Comprehensive health insurance (medical, dental, vision)
• Health Reimbursement Arrangement
• Flexible Spending Account
• Paid earned time (3 weeks in year one, caps at 6 weeks)
• Paid holidays (8) with bonus birthday holiday in your birth month
• 403(b) Retirement Savings Plan with 3% company contribution upon 1 year of employment
• Life Insurance paid by company
• Short- and Long-Term Disability paid by company
• Accidental Death and Dismemberment Insurance paid by company
• Employee Assistance Program (EAP), accessible to staff and their natural supports
• Company issued cell phone and laptop as needed for role
• Scholarship for professional advancement
• Mileage reimbursement for applicable positions
• On the job training and continuing education opportunities
• Rewarding and supportive work environment with excellent opportunities for career growth
• Meaningful relationships with your co-workers and the individuals we serve
• Flexible work schedule
• Teamwork, teamwork and more teamwork!

#CLMLP1

Requirements

Qualifications and Skills

• Bachelor’s degree preferred however an Associate’s degree along with a minimum of two years of direct service in a related field may qualify.
• Ability to exercise sound clinical judgment in routine, urgent, and emergent clinical situations.
• Proficient computer skills, specifically with all Microsoft office applications.
• Ability to document effectively and efficiently in course of clinical work.
• Ability to navigate an electronic health record.
• Ability and desire to work as part of a clinical team while also able to be self-directed and motivated with minimal supervision.
• Ability to acquire and effectively practice new clinical skills as needed according to evolving agency needs/services.
• Effective communication skills, organizational skills, and ability to multi-task.