Child Welfare Technical Advisor II, Special Initiatives Lead

JBS International; United States; Hybrid; USD 90,000 - 140,000; Full time

Job summary

JBS International is seeking a Technical Expert II to lead the design and delivery of training and technical assistance for child welfare projects. You will coach staff and consultants, supervise project-affiliated personnel, and work with clients to ensure high-quality outcomes.

The role emphasizes data-driven decision making and continuous improvement across jurisdictions. Applicants should bring 15+ years in child welfare, a master's degree, and strong written and oral communication skills.

Qualifications

• Masters degree in a relevant field.
• 15+ years of relevant work experience.
• Demonstrated applied expertise in child welfare and related services.
• Demonstrated expert level subject matter expertise in public child welfare across prevention, safety, permanency and well-being.
• English fluency, spoken and written.

Responsibilities

• Lead coordinating child welfare special initiatives and priority areas with teams of technical experts.
• Supervise staff and provide professional development to assigned staff.
• Develop and maintain TTA products, resources, tools, and peer services.
• Guide recruitment coordination and management of a consultant pool.
• Prepare and finalize written deliverables and client reports.

Skills

Communication

Teamwork

Attention to detail

Oral communication

Written communication

Education

Masters degree

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

Qualifications

The Technical Expert II (TE II) is a child welfare subject matter expert working collaboratively with TEs and project leadership and is responsible for ensuring the design and delivery of training and technical assistance (TTA) and deliverables for JBS projects and initiatives. The TE II provides coaching and guidance for staff and consultants to support implementing high quality TTA and communicate with the JBS clients per established project guidelines. The TE II may also be called upon to supervise project-affiliated JBS staff.

Fundamental Requirements

1. Playing a lead role in coordinating project special initiatives and priority area activities.
2. Coordinating a consultant pool of project and general subject matter experts.
3. Guiding planning and implementation of staff and consultant preparation.
4. Facilitating key meetings and forums through a human centered design approach.

The TE II must have extensive professional experience in child welfare. They must also possess a passionate commitment to using data and analytics to generate innovative consumer centric design decision making, peer and family engagement and delivery of effective and efficient technical assistance. The TE II must demonstrate an understanding of and commitment to the projects model of technical assistance as a data driven and continuous improvement process that supports tailoring services to jurisdictions, ensuring projects are impactful and adaptive as needed to achieve successful outcomes.

In this role the Technical Expert II is expected to play a lead role in coordinating child welfare special initiatives and priority areas, engaging with teams of technical and subject matter experts to plan and deliver products, resources, tools, technical assistance and peer services. This includes developing subject matter expertise as needed, interacting with child welfare and other human services leaders and staff at all jurisdictional levels (local, county, state, regional and federal). Coordinate cross center efforts to prepare and support staff, consultants and teams delivering data driven human centered high quality and effective technical assistance, including developing and adapting key tools for delivering and continuously improving services.

Guide and oversee recruitment coordination and support of a consultant pool of subject matter experts, including development and maintenance of management plan and facilitation of cross center team responsible for leveraging consultant expertise and knowledge to support service delivery, including supporting budget/fiscal resources tracking. Play a lead role in building and maintaining a positive and effective team culture aimed at high performance of a team comprised of staff matrixed from across multiple organizations. Including facilitation of center wide forums, teams and special initiatives related meetings through a human centered design approach. Supervise staff and provide professional development to assigned staff. Support the teams' delivery of technical assistance by maintaining deep knowledge about the work of the team, the progress of technical assistance projects and participate in breaking down barriers to success. Act as a leader within the NCWCIA team, raising opportunities for innovation or improvement in collective work.

Essential Job Functions

Develop and maintain professional expertise in required special initiative and priority content areas, ensuring that subject area knowledge remains current; identify trends, emerging issues, policies and evidence based practices (EBPs) and share them with program area staff, other TEs, senior management, our clients and other JBS staff as appropriate. Maintain communication with assigned project/client contacts, responding to requests; participating in meetings; providing up to date information about trends, issues, policies and EBPs, offering recommendations regarding effective TTA approaches for grantees, topics for project meetings and/or workshops and skilled consultants and presenters.

Ensure TTA activities carried out meet all contractual obligations and requirements of the client contract. Manage guide and monitor the design and delivery of all TA; ensure all TTA related activities are documented whether in the designated TA tracking system or another method in a timely fashion. Work with other TEs, the project's senior management team and JBS clients to identify trends in TTA needs, analyze which types of TTA work and why, identify emerging issues and design long term strategies for taking grantees to higher levels of performance/outcomes. Identify issues and successes to ensure the transfer of lessons learned and increased efficiency in the delivery of TTA. Collaborate with other TEs to support the exchange of information across all grantees served by the various projects.

Lead, guide and/or contribute to the preparation and finalization of written deliverables, including site visit reports, meeting reports, technical documents and other products (e.g. PowerPoint presentations) as requested by clients. Guide and may manage assigned TTA staff in carrying out the support and logistical activities required for delivering all types of TTA and may supervise staff. Collaborate with service leads, managers and scopes of works for consultants. May contribute to proposal preparation and business development activities.

Minimum Job Qualifications

Education: Masters degree in relevant field.

Experience: At least 15 years of relevant work experience.

Demonstrated applied expertise in child welfare and related child family and human services topic areas.

Demonstrated expert level subject matter expertise in public child welfare, the full continuum of child welfare practices and topics related to prevention, safety, permanency and child and family well being.

Language: English Fluency, oral and written.

Skills: Interacts well with others in a positive, courteous and professional manner; functions well as a member of a team and is also able to work independently and without extensive supervision and follows chain of command to address personnel or management concerns. Effective clear and professional writing and oral communication skills. Attention to detail. Knowledge of content: Current and emerging issues for assigned grant program areas. Strengths based approach to delivering TTA and to working with others.

Software Proficiency: Microsoft Office (Excel, Outlook, PowerPoint).

Location

Remote eligible. If a candidate lives within a 50 mile radius of our North Bethesda or San Mateo offices, employment will be considered hybrid.

Security Clearance

Ability to obtain and maintain a US Government Public Trust is required as a condition of employment.

Physical Requirements

Ability to sit for prolonged periods at a desk or computer workstation; regularly uses a computer keyboard and mouse; normal or corrected vision to read documents, view computer screens and perform tasks that require visual accuracy; ability to hear and understand spoken information in person and over the phone; minimal lifting and carrying may be required, typically light office supplies or documents; ability to move within the office environment to access equipment, files and interact with colleagues; ability to handle occasional stress related to deadlines, workloads or challenging tasks.

Other Duties as Assigned

This position description should not be construed to imply that these requirements are the exclusive standards of the position nor will it be the sole basis for any subsequent employee evaluations. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. This position is subject to availability of funds and to any and all restrictions contained in the contract or contracts that provide funding for this position.

Application Information

Our company is an equal opportunity affirmative action employer.

Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO poster at EEOPostpdf.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected Veteran status.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at jobsjbsinternationalcom and let us know the nature of your request and your contact information.