Child Welfare Program Manager (Redmond/Bend)

Oregon Department of Human Services; Redmond (OR); On-site; USD 84,000 - 130,000; Full time

Benefits offered by this job

ODHS Employee Resource Group

Job summary

Oregon Department of Human Services seeks a Child Welfare Program Manager to lead multi-county program operations, advance equity, and shape a more effective, compassionate child welfare system. The role requires strategic collaboration with courts, public/private partners, and tribal communities to deliver family-centered services.

As a senior leader, you will oversee staffing, budgeting, and policy implementation while driving continuous improvement and accountability across districts.

Qualifications

• Six years of supervision, management, or progressively related experience.
• Bachelor's degree in a related field or equivalent experience.

Responsibilities

• Lead program operations across Crook, Deschutes, and Jefferson Counties to ensure compliant, effective service delivery.
• Promote equity and inclusion within a diverse, culturally responsive workplace.
• Develop workforce capacity through training, performance management, and professional development.

Skills

Leadership

Data analysis

Equity awareness

Collaboration

Education

Bachelor's degree in related field

Job description

Child Welfare Program Manager (Redmond/Bend)

• Initial Posting Date: 08/20/2026
• Application Deadline: 08/31/2026
• Agency: Department of Human Services
• Salary Range: $7,537 - $11,657
• Position Type: Employee

Job Description

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! Are you driven to make a lasting difference in the lives of children and families?

Join us as a Child Welfare Program Manager 2 and be a leader in shaping a more effective, compassionate, and equitable system. In this pivotal role, you will help drive systemic change to build safer, healthier, and more resilient communities. We're looking for a visionary leader with experience managing impactful programs, fostering cross-system collaboration, and a strong commitment to equity and family-centered services. If you're ready to lead transformative work in child welfare, we invite you to apply and be part of ODHS' mission.

As a Child Welfare Program Manager serving a multi-county district, you will manage and lead local service delivery programs through strong administration, leadership, and supervision. You will play an active role on the district management team planning, organizing, and guiding program activities to advance the mission of the department. As an employee within the Child Welfare Program, Your dedication will help us achieve the Child Welfare Vision for Transformation that will support children and young adults to be safer, healthier, experience less trauma and achieve a greater well-being.

At-A-Glance Duties Are As Follows

• Lead Program Operations: Oversee the effective delivery of Child Welfare services across the Crook, Deschutes, and Jefferson Counties, ensuring compliance with federal and state laws, policies, and performance outcomes.
• Promote Equity and Inclusion: Foster a diverse, culturally responsive, and discrimination-free workplace where all individuals feel welcomed, valued, and respected.
• Develop Workforce Capacity: Support staff through training, performance management, and professional development, with a focus on cultural competence, leadership, and accountability.
• Strengthen Community Partnerships: Build and maintain collaborative relationships with courts, public/private agencies, community organizations, and multi-disciplinary teams to support holistic child welfare services.
• Ensure Quality Service Delivery: Drive continuous improvement through performance monitoring, data-driven assessments, and feedback from staff and community partners to enhance client outcomes.
• Manage Resources Effectively: Oversee budgeting, personnel decisions, facility needs, and reporting to ensure efficient, ethical, and strategic use of resources.
• Uphold ODHS Core Values: Demonstrate integrity, professionalism, innovation, and a strong commitment to service equity and stewardship in all aspects of leadership and service delivery.
• Champion Client-Centered Practices: Implement systems that ensure coordinated, family-focused case management and comprehensive services for children and families.
• Engage in Strategic Planning: Contribute to district and statewide planning efforts, including the development, implementation, and evaluation of Child Welfare strategies and policies.
• Represent the Program Publicly: Serve as a spokesperson for the agency, educating the public on child welfare issues and promoting awareness of abuse prevention efforts.

Minimum Qualifications

• Six years of supervision, management, or progressively related experience; OR three years of related experience and a bachelor's degree in a related field.

Essential Attributes

We are looking for candidates with:

• Proven Leadership in Child Safety: Experience leading dynamic, high-impact programs focused on child safety, including crisis management and service delivery in fast-paced environments.
• Expertise in Child Welfare: Background in child welfare or related safety programs, with a strong understanding of relevant policies, regulations, and best practices.
• Data-Informed Decision Maker: Skilled in analyzing internal data and aligning with state and federal guidelines to improve outcomes and guide strategic program decisions.
• Collaborative Community Partner: Demonstrated ability to build and maintain effective, equity-driven partnerships with community organizations, Tribes, courts, and service providers, with a strong focus on those serving and supporting communities of color and other historically marginalized groups.
• Equity-Focused Leadership: Deep commitment to equity, with proven strategies for addressing systemic barriers and integrating culturally responsive practices into service delivery.
• Strong Operational Oversight: Proficient in managing sensitive information, supervising complex systems, and ensuring compliance with laws and policies.
• Supportive Workplace Champion: Demonstrated ability to foster a positive, inclusive work environment grounded in family-centered values and employee well-being.

Working Conditions

• Works district-wide with diverse ODHS staff, local officials, nonprofits, clients, and partners; leads and participates in local and Central Office committees and projects.
• Handles frustrated customers and employees while managing partners with conflicting requirements and performing work under time pressure.
• Requires non-traditional hours, frequent travel, overnight stays, extensive time in Salem, and regular virtual/remote work.
• Primarily works outside a traditional office due to extensive travel and partner engagement; valid driver’s license or acceptable alternative transportation required.
• This is a full-time, in person position based at 1135 SW Highland Ave, Redmond, OR 97756 or at 1300 NW Wall St, Ste 104, Bend, OR 97703. In-person attendance is required.
• Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check.

Background Checks And Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

Veterans' Preference

• Veterans' preference information.
• How to submit your Veteran documents for preference. Please do not attach your Veterans' preference documentation in the Resume/CV field of your application.

General Information

• This is a permanent, full-time position and is a Management Service, Supervisory position and is not represented by a union.
• This recruitment may be used to fill future vacancies in the same classification.