Child Support Services Agent 1

State-of-Georgi; Dahlonega (GA); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Unique training opportunities

401(k) plan

457 plan

13 paid holidays

Vacation & sick leave

Medical insurance

Dental insurance

Vision insurance

Long/short-term care

Life insurance

Employee discount programs

Telework opportunities

Job summary

Georgia State Government is seeking a Child Support Services Agent 1 in Dahlonega, GA to support the Division of Child Support Services. This role focuses on locating non-custodial parents, establishing paternity, and enforcing orders, reporting to the Agent Supervisor.

The position emphasizes public service, with a mission to promote parent accountability and ensure timely financial support for children in Lumpkin County.

Qualifications

• Associate's degree from an accredited college or university.
• High school diploma/GED with 1 year of direct job-related experience.

Responsibilities

• Register child support applications, validate locations and establish paternity.
• Coordinates child support activities with legal, judicial and public organizations.
• Establishes child support obligations and ensures that such obligations are met.
• Communicate with clients and other constituents via telephone, email correspondence and direct contact to ensure that support obligations are met.
• Manages a caseload to ensure that child support cases follow the Same Day Service Standard of Operating Procedure.
• Performs other professional responsibilities as assigned.

Education

Associate's degree or High school diploma/GED with 1 year of direct job-related experience

Job description

Job Title

Child Support Services Agent 1

Agency

Department of Human Services

Job Requisition ID

JR0000003742

Shift

Day (United States of America)

Location

Dahlonega, GA (Lumpkin County)

Compensation

$38,610.28

What we offer

• unique training opportunities
• employee retirement plan: 401(k) plan and 457 plan
• 13 paid holidays
• vacation & sick leave
• medical
• dental
• vision
• long/short-term care
• life insurance
• employee discount programs
• telework opportunities depending upon the position(s)

Job Description

Stronger Families for a Stronger Georgia.The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults. Start your career in public service. The DHS’ Division of Child Support Services (DCSS) is seeking candidates to fill the position of Child Support Services Agent 1 this position will report to the Child Support Services Agent Supervisor. This position is located in Dahlonega, GA (Lumpkin County). DCSS is the division within DHS that enhances the well-being of children by locating non-custodial parents; establishing paternity and support orders; enforcing and modifying support obligations; and collecting and distributing child support payments. This program promotes parent accountability and self-sufficiency while reducing the public responsibility for providing financial and medical support to children. DCSS also administers several outreach programs to include but not limited to Fatherhood, Prison Re-Entry and Parental Accountability Court. All of these outreach initiatives are devoted to increasing non-custodial parental involvement in the child's life.

Role and Responsibilities

• Register child support applications, validate locations and establish paternity.
• Coordinates child support activities with legal, judicial and public organizations.
• Establishes child support obligations and ensures that such obligations are met.
• Communicate with clients and other constituents via telephone, email correspondence and direct contact to ensure that support obligations are met.
• Manages a caseload to ensure that child support cases follow the Same Day Service Standard of Operating Procedure.
• Performs other professional responsibilities as assigned.

Preferred Qualifications

Associate's degree from an accredited college or university. -or- High school diploma/GED and one (1) year of direct job-related experience.

Minimum Qualifications

High school diploma/GED and one (1) year of direct job-related experience.

Additional Information

For more detailed information about the Georgia Department Human Services visit https://dhs.georgia.gov

Employment Information

DHS is an equal opportunity employer.

Accommodations

If you require accommodations under the Americans with Disabilities Act (ADA), email the request by the closing date of this announcement to: [e-mail].

Background Checks

The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.

Credential Verification

DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE). DHS will contact educational institutions to verify degree(s), diploma, licensure, etc.

Emergency Assistance

As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.

Closing Statement

This position is subject to close at any time once a satisfactory applicant pool has been identified.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

Company Overview

Georgia State Government is a large enterprise, composed of various entities with a common goal to improve the lives of Georgia's 10 million citizens. With nearly 62,000 employees, we are one of the single largest employer in the state. Public service opportunities stretch across the state as employees live and work in all 159 counties. From traditional fields such as accounting, nursing, and engineering to unique fields like forestry and natural resources management, Georgia state government provides a world of opportunity.