Child Support Program Coordinator

son; Lincoln (NE); On-site; USD 36,000 - 44,000; Full time

Job summary

Nebraska Department of Health and Human Services is seeking a qualified individual for the Child Support Program Coordinator role to oversee the Child Support Enforcement program, ensure compliance with federal and state regulations, and drive process improvements.

This position emphasizes policy development, collaboration with other teams, and innovative program initiatives to help families achieve self-sufficiency.

Qualifications

• Ability to research and interpret federal/state regulations, and develop policies.
• Experience in policy drafting and regulatory compliance.
• Strong written and oral communication skills.

Responsibilities

• Oversee Child Support Enforcement program ensuring compliance with regulations.
• Draft and interpret regulations and program policies for staff and partners.
• Explain policies and requirements to staff, stakeholders, and contractors.
• Develop legislative proposals and required reporting documents.
• Coordinate with other divisions and external agencies to support program goals.
• Monitor service provider activities for compliance with contracts and laws.

Skills

Policy interpretation

Public administration

Communication

Education

Bachelor's degree or related field

Job description

The work we do matters!

Hiring Agency: Health & Human Services - Agency 25

Location: Lincoln, NE

Hiring Rate: $26.726

Job Posting: JR2026-00028714 Child Support Program Coordinator (Open)

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed): 08-26-2026

Job Description: The Department of Health and Human Services is seeking a motivated individual to join our Child Support Enforcement Team and fill the role of DHHS Program Coordinator as the Child Support Program Coordinator. This position is to provide oversight to ensure Child Support Enforcement is compliant with state and federal regulations, to develop efficiencies in the workflow to provide better service, and to provide innovation to the program through special projects in collaboration with other Child Support and Office of Economic Assistance team members to ensure the programming in enabling the Department to meet its vision.

This position works collaboratively within the agency to promote cohesion between programs and overall support to families to improve the quality of services and outcomes. This position is needed to develop processes and procedures that enhance the program outcomes and is a key player in developing programming to help support the mission of families achieving self-sufficiency.

"You have the passion; we have the opportunities - let's make a difference for Nebraskans"

The Child Support Program Coordinator

• Researches and interprets federal regulations, federal and state laws, and administrative requirements to formulate appropriate policies, procedures, and interpretations for the Child Support Enforcement program.
• Drafts regulations related to Child Support Enforcement and ensures staff and service providers are working with uniform guidelines by coordinating program policies, and regulations.
• Explains operational practices, policies, procedures, federal and state regulations, contract requirements, and activities related to Child Support Enforcement to agency staff, community organizations, members of the general public, and contractors/service providers.
• Develops new legislative proposals and reviews legislative proposals for program impact.
• Develops and prepares required federal and state reporting documents and related forms for submission.
• Develops the necessary resources and administrative support with other departmental divisions or outside agencies.
• Monitors, assesses, and evaluates service provider activities for compliance with policies, procedures, and legal mandates; ensures all contractual requirements are met and in compliance with program standards.

Requirements / Qualifications

Minimum Qualifications

• Minimum Qualifications: Bachelor's degree in business or public administration, social/behavioral sciences, health sciences, public health, education, law, or related field. OR Experience in the development of operational policies and procedures, performing quality assurance analysis/evaluation of programs; grant writing, contract management, or leading community-based health/social care groups. Related coursework, training and/or education may substitute for the Bachelor's degree on a year-for-year basis.

Preferred Qualifications

• Research and professional writing experience.
• Experience analyzing and interpreting statutes, regulations, and policy documents.
• Legal experience.

Knowledge, Skills, and Abilities

• Knowledge of: procedure and policy development; methods and techniques of program planning; federal and state laws, rules, regulations and procedures pertaining to health and human services programs; public funds and budgeting methods; principles and techniques of planning, monitoring and evaluating human services programs and service delivery systems.
• Skill in: interpreting and/or clarifying policy to interested groups; conducting formal presentations to provide education and share information.
• Ability to: plan, organize and direct a major program; work collaboratively in a team setting; analyze, develop and organize materials; establish and maintain positive relationships with agency staff, service providers/contractors, community organizations and clients; communicate electronically, on paper or in person to promote, explain, discuss, advise and interact with interested groups on various program issues and problems; prepare and review technical documents such as summaries of state and federal regulations, action plans, reports, contracts and grants; understand, interpret and apply instructions, laws, rules, policies and procedures pertinent to the program; exercise independent critical thinking skills; maintain liaison with community representatives and other governmental agencies.

Hiring Wage: $26.726 per hour - non-exempt

Work Schedule: Monday - Friday; 8:00 AM - 5:00 PM

Dress Attire: Business Casual

Driving Required

Location: Nebraska State Office Building - Lincoln

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