Child Support Professional - 10052 - On Call

Paycom - ATS; Town of Brookhaven (NY); On-site; USD 25,000 - 36,000; Full time

Job summary

WellLife Network is seeking a Child Support Professional to provide compassionate, trauma-informed care for youth in residence. You’ll supervise daily routines, teach living skills, and support family engagement within a structured, therapeutic milieu.

The role emphasizes behavioral support, individualized supervision, and collaboration with clinical staff to promote resilience and independence in youths and families.

Qualifications

• High School Diploma or equivalent required; associate’s degree preferred.
• Experience with children with emotional/behavioral needs preferred.
• Valid New York State driver’s license required.

Responsibilities

• Provide personalized supervision and support to residents, ensuring safety and emotional stability.
• Model positive behavior and reinforce core values.
• Use trauma-informed techniques to promote resilience.
• Teach daily living skills and track progress.
• Maintain a structured therapeutic milieu for emotional growth.
• Promote household routines and meals with residents.
• Participate in service planning and family engagement.
• Escort residents to appointments and activities.
• Provide informal counseling and support social development.
• Document incidents and required reports promptly.
• Support medication adherence under clinical supervision.
• Attend staff meetings and trainings.

Skills

Trauma-informed care

Behavioral support

Resident supervision

Education

High School Diploma or equivalent

Associate’s degree preferred

Job description

Make an Impact at WellLife NetworkAt WellLife, we believe every young person deserves the dignity, respect, and support to grow, heal, and thrive. Our Child Support Professionals are compassionate, dedicated members of the Community Residence Program team, creating a safe and therapeutic environment for children and adolescents. If you have a caring heart, a commitment to trauma-informed care, and the drive to make a real difference every day, this could be the role for you.What You’ll Be DoingAs a Child Support Professional, you’ll provide specialized care, supervision, and therapeutic support to youth in residence. From skill-building to family engagement, you’ll be an essential partner in helping residents achieve their goals, develop independence, and prepare for the future.Your Core ResponsibilitiesIndividualized Care & SupervisionOffer tailored supervision and care for each resident, ensuring their safety and well-being.Demonstrate positive behaviors and embody the program’s core values to influence residents constructively.Skill Development & Therapeutic SupportUtilize strength-based techniques to foster resilience and asset-building.Teach daily and independent living skills, track progress, and maintain a therapeutic milieu that supports emotional growth.Household ManagementCreate a homely atmosphere by performing and coaching residents in household duties including cleaning, laundry, shopping, meal planning, and preparation.Service Planning & Trauma-Informed CareParticipate in the development and review of service plans.Apply trauma-sensitive practices in all interactions.Transportation & Community EngagementEscort residents to appointments and activities, providing supervision and transportation.Promote and facilitate family involvement and reunification, using strength-based strategies.Counseling & Behavioral SupportOffer formal and informal counseling to support emotional and social development.Assist with behavior management, crisis intervention, and support adherence to medication regimens.Documentation & ReportingComplete all required documentation accurately and on time.Promptly report incidents or unusual occurrences.Organizational CommitmentParticipate in special events, such as the annual Family Bonds retreat, and other duties as assigned.We’d Love to Hear from You If You Have:A High School Diploma or equivalent (required); Associate’s degree preferred.Experience working with children with emotional or behavioral needs (preferred).A valid New York State driver’s license (required).What You’ll GainCompensation: Competitive hourly rate based on experience.Robust Benefits: Medical, dental, vision, and 401k retirement plan (with matching).Work-Life Balance: Paid time off, holidays, and personal days.Wellness Program: Free and low-cost gym and wellness access and support.Training & Growth: Ongoing professional development and career advancement opportunities.Meaningful Work: Direct impact on the lives of youth and their families.Supportive Environment: A collaborative team that values your contributions.About WellLife NetworkWellLife Network is one of the region’s most impactful nonprofit human services organizations, serving more than 25,000 individuals each year. Our work spans behavioral health, developmental disabilities, addiction recovery, housing, employment, and family support.Position Summary: The Child Support Professional is a compassionate and dedicated member of the Community Residence Program team, responsible for helping create a safe, structured, and therapeutic environment for children and adolescents with serious emotional disturbances. Reporting to the Program Supervisor/Social Worker and the Program Director, this individual plays a vital role in providing direct care, emotional support, and guidance to residents through daily routines, structured activities, and meaningful relationships. The Child Support Professional works to promote positive behaviors, model healthy coping skills, and foster personal growth and independence in each youth. This position requires patience, consistency, and a trauma-informed approach that balances empathy with accountability while maintaining the highest standards of professionalism and care.Essential Accountabilities1. Individualized Resident Care: Provide personalized supervision and support to each resident, ensuring their safety, well-being, and emotional stability.2. Behavioral Modeling: Consistently demonstrate positive behavior, professionalism, and respect, serving as a role model for residents and reinforcing the program’s core values.3. Strength-Based Practices: Utilize strength-based and trauma-informed techniques to build trust, promote resilience, and help residents identify and use their personal strengths.4. Skill Development: Teach and support residents in daily living, social, and independent living skills, documenting progress and celebrating accomplishments.5. Therapeutic Environment: Contribute to a nurturing and structured milieu that encourages emotional regulation, positive social interaction, and personal growth.6. Household Management: Promote a home-like environment by participating in household routines and responsibilities such as cleaning, meal preparation, and organization, alongside residents.7. Service Planning: Participate in treatment and service planning meetings, contributing observations and insights to align care strategies with each resident’s goals.8. Trauma-Informed Care: Apply trauma-sensitive approaches in all interactions, recognizing and responding to the emotional needs and triggers of each youth.9. Transport and Supervision: Accompany and transport residents to appointments, school, and recreational activities, maintaining safety and supportive engagement throughout.10. Family Engagement: Encourage and facilitate family involvement when appropriate, maintaining a collaborative and supportive relationship with families to promote reunification and stability.11. Counseling Support: Provide informal counseling, mentorship, and emotional support to help residents build coping strategies, communication skills, and confidence.12. Medication Management: Follow established protocols to support residents in adhering to prescribed medication schedules under supervision of clinical staff.13. Behavioral Support: Assist residents in managing their emotions and behaviors, intervening calmly and effectively during crises or conflicts, and documenting all incidents promptly.14. Reporting and Documentation: Complete all required reports, logs, and documentation accurately and on time, maintaining compliance with program and OMH standards.15. Residential Upkeep: Participate in maintaining a clean, organized, and safe living environment; coach residents in household responsibilities such as cleaning, laundry, shopping, and meal preparation.16. Program Participation: Attend staff meetings, training sessions, and special events, including the annual Family Bonds Retreat, contributing to a positive and collaborative team culture.17. Other Duties: Perform additional tasks as assigned, demonstrating flexibility, teamwork, and a commitment to the mission of providing comprehensive, compassionate care to youth and families.#INDDSP/INDCSPThis position requires a minimum of a high school diploma and experience working with children who have emotional or behavioral challenges. Candidates with an associate’s degree in human services or a related field are preferred. A valid New York State driver’s license is required. The ideal candidate demonstrates patience, empathy, and a strong commitment to supporting youth through their personal growth and recovery journey. Join us in helping lay the foundation for a brighter, more hopeful future—transforming challenges into milestones and vulnerability into resilience.