Child Support Professional - 000A2 - Sat-Tues 12AM-8AM

WellLife Network; Coram (NY); On-site; USD 24,796 - 41,328; Full time

Benefits offered by this job

Competitive hourly rate

Medical, dental, vision

401(k) retirement plan with matching

Paid time off

Wellness program

Professional development opportunities

Job summary

WellLife Network is seeking a dedicated Child Support Professional to support youth in residence within the Community Residence Program. You will provide personalized supervision, therapeutic activities, and tools to help residents build independence and prepare for the future.

You will collaborate with a multidisciplinary team, participate in service planning, and apply trauma-informed practices while supporting families when appropriate.

Qualifications

• Requires minimum high school diploma; associate’s degree preferred.
• Valid New York State driver’s license required.
• Experience with children with emotional or behavioral needs preferred.

Responsibilities

• Provide tailored supervision and care for residents.
• Demonstrate positive behaviors and model program values.
• Utilize trauma-informed techniques and strength-based practices.
• Teach daily living and social skills to residents.
• Promote a home-like environment through household routines.

Skills

Trauma-informed care

Supervision

Counseling

Crisis intervention

Education

High school diploma or equivalent

Associate’s degree preferred

Job description

Make an Impact at WellLife Network

At WellLife, we believe every young person deserves the dignity, respect, and support to grow, heal, and thrive. Our Child Support Professionals are compassionate, dedicated members of the Community Residence Program team, creating a safe and therapeutic environment for children and adolescents. If you have a caring heart, a commitment to trauma‑informed care, and the drive to make a real difference every day, this could be the role for you.

What You’ll Be Doing

As a Child Support Professional, you’ll provide specialized care, supervision, and therapeutic support to youth in residence. From skill‑building to family engagement, you’ll be an essential partner in helping residents achieve their goals, develop independence, and prepare for the future.

Your Core Responsibilities

• Individualized Care & Supervision: Offer tailored supervision and care for each resident, ensuring their safety and well‑being.
• Behavioral Modeling: Demonstrate positive behaviors and embody the program’s core values to influence residents constructively.
• Skill Development & Therapeutic Support: Utilize strength‑based techniques to foster resilience, teach daily and independent living skills, track progress, and maintain a therapeutic milieu that supports emotional growth.
• Household Management: Create a homely atmosphere by performing and coaching residents in household duties including cleaning, laundry, shopping, meal planning, and preparation.
• Service Planning & Trauma‑Informed Care: Participate in the development and review of service plans and apply trauma‑sensitive practices in all interactions.
• Transportation & Community Engagement: Escort residents to appointments and activities, providing supervision and transportation; promote and facilitate family involvement and reunification.
• Counseling & Behavioral Support: Offer formal and informal counseling, support emotional and social development, assist with behavior management, crisis intervention, and medication adherence.
• Documentation & Reporting: Complete all required documentation accurately and on time and promptly report incidents or unusual occurrences.
• Organizational Commitment: Participate in special events, such as the annual Family Bonds retreat, and other duties as assigned.

We’d Love to Hear from You If You Have:

• A high school diploma or equivalent (required); associate’s degree preferred.
• Experience working with children with emotional or behavioral needs (preferred).
• A valid New York State driver’s license (required).

What You’ll Gain

• Competitive hourly rate based on experience.
• Robust benefits: medical, dental, vision, and 401(k) retirement plan with matching.
• Paid time off, holidays, and personal days.
• Wellness program with free and low‑cost gym and wellness access and support.
• Ongoing professional development and career advancement opportunities.
• Direct impact on the lives of youth and their families.
• A collaborative team that values your contributions.

About WellLife Network

WellLife Network is one of the region’s most impactful nonprofit human services organizations, serving more than 25,000 individuals each year. Our work spans behavioral health, developmental disabilities, addiction recovery, housing, employment, and family support.

Position Summary

The Child Support Professional is a compassionate and dedicated member of the Community Residence Program team, responsible for helping create a safe, structured, and therapeutic environment for children and adolescents with serious emotional disturbances. Reporting to the Program Supervisor/Social Worker and the Program Director, this individual plays a vital role in providing direct care, emotional support, and guidance through daily routines, structured activities, and meaningful relationships.

Essential Accountabilities

• Individualized Resident Care: Provide personalized supervision and support to each resident.
• Behavioral Modeling: Consistently demonstrate positive behavior, professionalism, and respect.
• Strength‑Based Practices: Utilize strength‑based and trauma‑informed techniques.
• Skill Development: Teach and support residents in daily living, social, and independent living skills.
• Therapeutic Environment: Contribute to a nurturing and structured milieu that encourages emotional regulation.
• Household Management: Promote a home‑like environment by participating in household routines.
• Service Planning: Participate in treatment and service planning meetings.
• Trauma‑Informed Care: Apply trauma‑sensitive approaches in all interactions.
• Transport and Supervision: Accompany and transport residents to appointments and activities.
• Family Engagement: Encourage and facilitate family involvement when appropriate.
• Counseling Support: Provide informal counseling, mentorship, and emotional support.
• Medication Management: Follow established protocols to support residents in adhering to prescribed medication schedules.
• Behavioral Support: Assist residents in managing their emotions and behaviors, intervening calmly during crises.
• Reporting and Documentation: Complete all required reports, logs, and documentation accurately.
• Residential Upkeep: Maintain a clean, organized, and safe living environment.
• Program Participation: Attend staff meetings, training sessions, and special events.
• Other Duties: Perform additional tasks as assigned, demonstrating flexibility and teamwork.

Job Qualifications

This position requires a minimum of a high school diploma and experience working with children who have emotional or behavioral challenges. Candidates with an associate’s degree in human services or a related field are preferred. A valid New York State driver’s license is required. The ideal candidate demonstrates patience, empathy, and a strong commitment to supporting youth through their personal growth and recovery journey.