CHILD PROTECTIVE INVESTIGATOR SUPV-SES - 60072081

Florida; Oak Ridge (FL); On-site; USD 90,000 - 125,000; Full time

Job summary

Florida Department of Children and Families seeks a seasoned CHIlD PROTECTIVE INVESTIGATOR SUPV-SES to supervise investigators, plan workloads, and ensure timely protective investigations involving children. The role emphasizes leadership, staff coaching, and ensuring adherence to state mandates and policy.

The position requires a degree and CPI certification, plus strong interview, analytical, and reporting skills. Join a mission-driven team focused on child safety and service delivery.

Qualifications

• Bachelor’s Degree and valid Florida Driver’s License required.
• Current Florida CPI certification required.
• Experience supervising investigations preferred.

Responsibilities

• Supervise and direct CPI staff, plan workloads and deadlines.
• Train, motivate, and evaluate employees; hire/transfer actions.
• Review casework, safety plans, and ensure documentation quality.
• Maintain cooperative relationships with partner agencies.

Skills

Child protection knowledge

Investigations

Supervision

Data analysis

Communication

Training and coaching

Information systems

Education

Bachelor’s Degree

Florida CPI certification

Tools

Information systems

Job description

Requisition No: 883783
Agency: Children and Families
Working Title: CHILD PROTECTIVE INVESTIGATOR SUPV-SES - 60072081
Pay Plan: SES
Position Number: 60072081
Salary: AGENCY TO UPDATE
Posting Closing Date: 10/05/2026

Total Compensation Estimator Tool

Duties and Responsibilities - Describe in detail the specific duties and responsibilities assigned to this position and the percentage of time for each. Indicate the role of this position in accomplishing the unit and agency mission. If applicable, include examples of independent, final policy decisions made and show their effect on the agency, the public, or other state agencies.
% of
Time Duties and Responsibilities

This is advanced professional work supervising and directing employees. The primary duty of the incumbent in this position is to spend the majority of their time communicating with, motivating, training and evaluating employees, planning and directing their work; and having the authority to effectively recommend actions such as: hire, transfer, suspend, layoff, promote, discharge, assign, and reward or discipline direct reports. Evaluates employees against established standards and takes appropriate actions when necessary (i.e. recognition, reward, corrective action, etc.).
Supervise, plan and direct workloads, work flows, deadlines, work objectives and time utilization of subordinate staff in the delivery of protecting children, working with families and conducting investigations of alleged abused, abandoned, neglected or exploited children.
Develops performance standards and job duty expectations with investigators, reviews standards and plans for continuous improvement. Communicates investigators’ compliance with these expectations on a regular basis and provides coaching by acknowledging outstanding performance and providing suggestions on areas for improvement.
Evaluates employees against established standards and takes any necessary steps for corrective action.
Promotes career development of investigators by ensuring each individual receives the proper training and leads cross-training efforts on differential investigative skills.
Reviews casework, assessments and safety plans with investigators, and provides consultation and direction to assure appropriateness, clarity, quality, thoroughness and proper documentation.
Use management tools in appropriate information system(s) on an ongoing basis to monitor open cases and manage workflow for steady progress to ensure the timeline for actions to be taken are met and to prevent backlog.
Ensures that CPI operations are within legislative authority and in compliance with required federal, state rules and regulations.
Identifies improvements and implements adjustments needed to ensure program effectiveness and efficiency.
Facilitates and participates in the hiring, promoting, demoting, discipline and/or dismissal of employees.
Collects, analyzes, and reports data regarding child protective investigations.
Establishes and maintains cooperative working relationships with organizations and other agenices involved with child protective investigations such as community based providers, Children’s Legal Services, law enforcement, medical personnel, schools and other community/agency resources.
Ensures effective communication with deaf or hard-of hearing Customers or companions in accordance with the ADA and/or Section 504 and shall manage service records and report this data and any resources and/or training needs to their designated program point of contact.

• Knowledge, skills and abilities, including utilization of equipment, required for the position: Knowledge of theories and practice of

child protection, counseling, social work, investigations and assessments. Knowledge of professional ethics relating to child protection
and counseling. Knowledge physical and behavioral indicators of abuse and neglect. Knowledge of effective management skills.

Knowledge of interviewing techniques. Knowledge of court procedures and legal requirements. Knowledge of methods of collecting,
organizing and analyzing data. Knowledge of management and supervision techniques. Knowledge of family-centered interviewing and
counseling techniques. Knowledge of investigative techniques. Knowledge of interviewing and observation techniques. Skill in direct
observation of investigator's abilities in interacting appropriately with families, community resources, service providers and other
department professionals. Skill in considering child development in guiding placement of children. Ability to recognize indicators of
abuse and neglect. Ability to conduct risk and safety investigations. Ability to actively listen to others. Ability to maintain well-executed
case files. Ability to write accurate investigative reports. Ability to develop and implement individual case plans. Ability to assess
investigators' performance and develop performance improvement plans. Ability to analyze the effectiveness of service programs, and
identify resources or make adjustments to meet needs. Ability to plan, organize and coordinate work assignments. Ability to
communicate effectively. Ability to establish and maintain effective working relationships with others. Ability to effectively supervise staff
members. Ability to understand and apply relevant laws, rules, regulations, policies, and procedures. Ability to use computer systems.
Ability to demonstrate knowledge of group dynamics. Ability to staff cases. Ability to conduct thorough case staffings and other
meetings.

• Licensure/registration/certification requirements (If applicable, list the appropriate Florida Statute or federal regulation cite): Valid
  driver license; Current Florida Child Protective Investigator certification

• Other job-related requirements for this position: Bachelor’s Degree, Valid Florida Driver’s License. Proficient in the application of
  the child welfare safety practice model.

• Working hours: (A) Daily from 8:00AM to 5:00PM (B) Total hours in workweek 40 (C) Explain any variation in work (split shift, rotation,
  

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.