Child Care Enrollment Specialist I/II

Kings Community Action Organization; Hanford (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Drug Free Workplace

Job summary

Kings Community Action Organization (KCAO) in Kings County, CA seeks a Child Care Enrollment Specialist I/II to process eligibility for CDE and DHHS-CalWORKs programs. You will enroll families, interview clients, and provide guidance on child care options, while ensuring compliance with state guidelines.

CCES I is entry level with potential to advance to CCES II; CCES II operates at an experienced level with greater workload and policy training responsibilities.

Qualifications

• CCES I requires a high school diploma (or equivalent) and 1 year in a customer service setting.
• CCES II requires a high school diploma (or equivalent) and 2 years' experience as CCES I; or 4 years of eligible enrollment work experience.

Responsibilities

• Enroll and recertify families per state guidelines.
• Interview clients to gather information for eligibility determinations.
• Provide guidance to families by telephone and in person on child care options.

Skills

Customer service

Data entry

Communication

Education

High school diploma (or equivalent)

Job description

Compensation

Level I: $19.18/hour- & $24.56 in 6 steps

Level II: $21.18/hour- & $27.11 in 6 steps

Application Deadline

Open until filled

Mission Statement

Join Kings Community Action Organization (KCAO) and make a difference in Kings County, CA as a Child Care Enrollment Specialist. KCAO envisions a future where all people in Kings County are able to live with dignity, have access to available resources and have the opportunity, motivation and ability to live economically productive and satisfying lives.

Our Mission: Working as a team, KCAO will seek and provide programs that develop self-sufficiency in individuals, families, and communities within Kings County.

Our Vision: Kings County residents and communities will achieve self-sufficiency through the high quality and client-focused programs of KCAO.

We are a private nonprofit helping people and changing lives in Kings County since 1965. Do you see yourself as part of our team of passionate, committed, and caring people?

Employment Type

Full Time - 12 months

FLSA Status

Non-Exempt

Job Summary

The Child Care Enrollment Specialist (CCES) I/II is responsible for completing, receiving, processing and reviewing eligibility for the California Department of Education and Department of Human Services-CalWORKs I, II, III programs.

Duties And Responsibilities

• Enroll and recertify families in accordance with California Department of Education and Department of Human Services-CalWORKs I, II, III guidelines.
• Interview clients to obtain information and documentation necessary to make eligibility and need determinations.
• Provide technical assistance to child care providers and parents.
• Maintain provider and family data files to ensure that all required documents are in file.
• Use specific software programs to enter basic family demographic information, provider information, provider rate schedules.
• Calculate family fees as indicated by the family fee schedule and inform clients of family fee policies and procedures as outlined in the Child Care Assistance Program Policy and Participation Handbook.
• Provide guidance to families by telephone and walk-in on child care options by referring to Resource and Referral staff for child care referral service and counsel parents on seeking child care.
• Provide follow-up on all child care referrals; serve as a liaison between parents and child care providers.
• Interpret Title 22, Title 5 CalWORKs I, II, III, CAL-LEARN and Trustline regulations to parents and providers.
• Submit monthly reports to management as required.
• Participate in monthly family data file audit to ensure compliance.
• Assist with outreach events and presentations to the community to promote child care services.
• Perform other duties as assigned.
• CCES I is an entry level position, and individuals are expected to advance to CCES II up on satisfactory performance and meeting the necessary requirements.
• CCES II performs at an experienced level, may carry a greater workload, works independently or with little direct oversight, has advanced knowledge of CDSS eligibility guidelines. The CCES II may train new staff on State guidelines related to enrollment in collaboration with Child Care Supervisor. They may assist with analyzing, planning and implementing policies and procedures, track recruitment and enrollment trends, provide training related to enrollment systems and monitor compliance.

Education/Experience Requirements

CCES I:

• High school diploma (or equivalent); AND
• One (1) year working experience in a customer service setting, preferably with low-income families

Cces Ii

• High school diploma (or equivalent); AND
• Two (2) years' experience as a CCES I

OR

• Four (4) years of experience in eligibility work responsible for enrolling families under similar Federal or State eligibility guidelines

Other Requirements

• Travel and attend out of area meetings and conferences as required per the funding source(s).
• Work variable hours and days, including those outside regular Monday through Friday, 8 a.m. to 5 p.m. business hours.
• Meet and maintain KCAO hiring requirements which include:
  • Criminal Record Clearance through the California Department of Justice, FBI and Child Abuse Centralized Index (CACI), National Sex Offender Public Website (NSOPW), and the California Sex and Arson Registry (CSAR) (Megan's Law).
  • Health examination with tuberculin clearance.
• Ability to be contacted outside of regularly scheduled work hours in case of emergency.

KCAO is an Equal Opportunity Employer and a Drug Free Workplace

KCAO participates in the E-Verify program that electronically confirms an employee's authorization to work in the United States that complies with the I-9 form.

Salary: $19.18 - $27.11 per hour