Chief Operating Officer

Falcon Wealth Planning, Inc.; New York (NY); On-site; USD 225,000 - 250,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Generous PTO

Professional development support

Job summary

Falcon Wealth Planning, Inc. is looking for a seasoned Chief Operating Officer to steer daily operations and execute the firm’s strategic vision in a fast-growing wealth management environment.

You will partner with the CEO, oversee onboarding, portfolio operations, admin, and technology, and shape SOPs that reduce risk and raise efficiency while maintaining peak client care.

Qualifications

• 10+ years of operational leadership experience in financial services
• Minimum 5 years in an executive role (COO/VP Operations) within an RIA or wealth management firm
• Bachelor’s degree in Business Administration, Finance, Operations, or related field (MBA preferred)
• CFP® or CPA designation a bonus but not required
• Deep understanding of SEC regulations, fiduciary standards, and fee‑only RIA model
• Proficiency with leading wealth management platforms (Salesforce, Orion, eMoney, Tamarac)
• Process-driven leader with a track record of building scalable systems

Responsibilities

• Partner with the CEO to develop, implement, and manage the firm’s strategic business plan and operational objectives
• Oversee day-to-day operations across departments including client onboarding, trading/portfolio operations, administration, and technology
• Develop, refine, and enforce SOPs to maximize efficiency and minimize operational risk
• Establish KPIs and use data-driven insights to measure performance and team effectiveness
• Collaborate with the Chief Compliance Officer to ensure SEC/state/NAPFA regulatory adherence and fiduciary standards
• Lead cross-functional collaboration between operations, advisory teams, in-house CPAs, and administrative staff
• Direct recruitment, training, and retention strategies within operations departments

Skills

Strategic leadership

Operations management

Servant leadership

Team leadership

Data-driven decision-making

Vendor management

Education

Bachelor's degree in Business Administration/Finance/Operations

MBA or advanced degree preferred

Tools

Salesforce

Orion

eMoney

Tamarac

Job description

About the role

We are seeking a highly experienced, strategic, and process-driven Chief Operating Officer (COO) to lead our daily operations and execute our firm’s strategic vision. The COO will act as a key partner to the CEO and the executive leadership team, ensuring that our back-office, compliance, technology, and client service teams run with precision and scale effectively.

The ideal candidate brings extensive executive experience in the wealth management sector, embraces a “servant leadership” philosophy, and knows how to build the operational infrastructure necessary to support rapid organizational growth while maintaining our high standard of client care.

What you’ll do

Strategic Leadership & Operations Management

• Partner with the CEO to develop, implement, and manage the firm’s strategic business plan and operational objectives.


• Oversee day-to-day business operations across multiple departments, including client onboarding, trading/portfolio operations, administration, and technology.


• Develop, refine, and enforce standard operating procedures (SOPs) to maximize efficiency and minimize operational risk.


• Establish Key Performance Indicators (KPIs) and utilize data-driven insights to measure operational success and team performance.

Compliance & Regulatory Oversight

• Collaborate closely with (or oversee) the Chief Compliance Officer (CCO) to ensure the firm adheres to all SEC, state, and NAPFA-registered regulatory requirements.


• Ensure operational workflows maintain the firm’s strict fiduciary, fee-only standard.


• Mitigate enterprise risk by continuously reviewing and updating operational safeguards and compliance protocols.

Team Development & Servant Leadership

• Champion a culture of servant leadership—prioritizing the empowerment, growth, and development of all team members.


• Directly manage, mentor, and evaluate department heads and operational staff.


• Drive cross-functional collaboration between operations, advisory teams, in-house CPAs, and administrative staff to ensure a seamless client experience.


• Oversee recruitment, training, and retention strategies within the operations departments.

Technology & Systems Optimization

• Evaluate, implement, and optimize the firm’s wealth tech stack (e.g., CRM, portfolio management, financial planning software, and billing systems).


• Drive technology integration to automate manual processes, scale operations, and improve reporting capabilities.


• Manage vendor relationships, negotiating contracts and ensuring third-party providers meet security and service standards.

Qualifications

• Experience: 10+ years of operational leadership experience in the financial services sector, with a minimum of 5 years in an executive role (COO, VP of Operations, or similar) within an RIA or wealth management firm.


• Education: Bachelor’s degree in Business Administration, Finance, Operations, or a related field. (MBA or advanced degree preferred).


• Licenses/Certifications: FINRA Series 65 (or Series 7, 63, 66) strongly preferred. CFP® or CPA designation is a bonus but not required.


• Industry Knowledge: Deep understanding of SEC regulations, fiduciary standards, and the fee-only RIA business model.


• Technical Skills: Advanced proficiency with leading RIA technology platforms (e.g., Salesforce, Orion, eMoney, Tamarac, or similar tools).


• Leadership Style: Proven track record as a process-driven leader who leads by example and thrives in building scalable systems.

Compensation & Benefits

• Competitive Base Salary: $225k - $250k


• Performance Bonus


• Health Insurance: Comprehensive Medical, Dental, and Vision coverage.


• Retirement: 401(k) plan with company match.


• Paid Time Off: Generous PTO, paid firm holidays.


• Professional Development: Support for continuing education, licensing, and industry conferences.