Chief Operating Officer

HCA Healthcare; Jacksonville (FL); On-site; USD 230,000 - 310,000; Full time

Job summary

HCA Florida Memorial Hospital in Jacksonville is seeking a Chief Operating Officer to lead administrative direction and coordination across hospital departments, ensuring alignment with strategy and patient care standards.

You will drive facility improvements, equipment purchases, and performance across leaders, build alliances, and promote an environment of pride and ownership, with a focus on exceptional patient service.

Qualifications

• Master’s degree in Business Administration, Healthcare Administration, or related field required.
• 3+ years of progressive acute care management and refined management skills as a COO or through a COO development program or similar executive level experience required.

Responsibilities

• Lead executive-level operations with hospital leadership, medical staff, and governance.
• Oversee facility improvements, construction/renovation, and equipment purchasing.
• Set performance targets, optimize costs, and improve productivity.
• Ensure execution of key systems and efficient resource use.
• Build alliances to execute business strategies.
• Foster a work environment with pride and ownership.
• Drive patient service excellence and satisfaction.
• Perform additional duties as assigned.

Skills

Executive leadership

Healthcare operations

COO development program

Education

Master’s degree in Business Administration, Healthcare Administration, or related field

Job description

This position is incentive eligible.

Introduction

Executives thrive with us! HCA Healthcare is one of the nation’s leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for a Chief Operating Officer for our HCA Florida Memorial Hospital team where excellence creates excellence.

Benefits

HCA Florida Memorial Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare has expanded our influence across the healthcare industry by investing 3.5 billion in capital improvements in recent years. Do you want to be an influencer in healthcare?

Job Summary and Qualifications

The role of the Chief Operating Officer (COO) assumes line responsibility and authority for the administrative direction, evaluation, and coordination of the functions and activities of assigned departments within the hospital organization to ensure operation objectives and results are in accord with overall hospital needs. In the absence of the hospital, CEO and/or as assigned, represents the CEO in the coordination of entire portions of the hospital organization, speaking and acting within the scope of objectives set forth in the practice and/or policy of the hospital.

What you will do in this role:

• You will function at an executive level in an active leadership role with the hospital’s governing body, medical staff leadership, hospital senior leadership and management team.
• You will be directly responsible for the improvement of the hospitals facilities in assigned areas, including construction or renovation of structures and the purchasing of new equipment.
• You will be responsible for department leaders in establishing a measure of performance, increase productivity, quality improvement, cost controls and efficient utilization of facilities.
• You will ensure the consistent and effective execution of key systems and processes that make effective use of organizational resources.
• You will lead a team or unit to enhance product or service quality; driving the business toward enhanced product or service quality.
• You will create a work environment in which employees committed to their organization and feel pride and job ownership.
• You will build strategic alliances and partnerships within the organization to collaboratively execute business strategies.
• You will create an environment in which products and processes are designed to ensure customer satisfaction; effectively incorporating customer perspectives in all business activities.
• You will contribute to the development of the organization’s strategic goals and objectives as well as the overall management of the organization.
• You will promote consistent positive patient interactions that advance the agenda of unparalleled patient service.
• You will perform other duties as assigned.

What qualifications you will need:

• Master’s degree in Busines s Administration, Healthcare A dministration, or related field required
• 3+ years of experience in progressive acute care management and refined management skills as a COO or through a COO development program or similar executive level experience required

HCA Florida Memorial Hospital is a 454 - bed acute care hospital offering a breadth of services. Recent additions to the main campus include the state-of-the-art patient tower and the first accredited Chest Pain Center in Northeast Florida.

HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do." - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.