Chief of Staff: Law Firm Operations & Growth Leader

LMK Recruiting Solutions; Paramus (NJ); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Retirement plan

Job summary

LMK Recruiting Solutions is seeking a Chief of Staff - Law Firm Operations for an established estate planning and elder law firm in Paramus, NJ. You will work directly with the founder and Managing Attorney, translating strategy into action and strengthening accountability across the firm.

This is not a traditional administrative position; you will have meaningful responsibility, direct access to firm leadership, and the opportunity to impact growth by building people, processes, and systems.

Qualifications

• Substantial operational, administrative, or management experience within a law firm.
• Demonstrated success managing people, projects, and competing priorities.
• Strong understanding of law-firm workflows, client service, matter progression, billing, and professional responsibilities.
• Experience developing processes, improving systems, and creating organizational accountability.
• Exceptional organizational, communication, leadership, and problem-solving skills.
• Confidence addressing performance issues directly and constructively.
• Comfort working with financial reports, performance data, and business metrics.
• Strong judgment, discretion, and emotional intelligence.

Responsibilities

• Partner with the Managing Attorney on firm strategy, growth, and execution.
• Translate strategic priorities into clear plans, assignments, deadlines, and measurable results.
• Coordinate operations across the firm's legal, intake, administrative, marketing, and financial functions.
• Monitor workflows from initial inquiry through consultation, engagement, legal production, billing, and matter completion.
• Identify operational bottlenecks, missed handoffs, and recurring problems, and implement practical solutions.
• Establish clear performance expectations and reinforce accountability throughout the organization.
• Develop and monitor key performance indicators relating to lead conversion, matter progression, turnaround times, collections, productivity, and client service.
• Lead management meetings and ensure that decisions result in completed action items.
• Develop, document, and implement standard operating procedures.
• Assist with recruiting, onboarding, training, performance management, and professional development.
• Lead the integration of new attorneys, employees, systems, offices, and practice-growth initiatives.
• Oversee outside vendors and consultants and hold them accountable for agreed-upon results.
• Improve the firm's use of practice-management, CRM, document-automation, communication, and reporting technology.
• Serve as a trusted and discreet advisor to the Managing Attorney.

Skills

Operational leadership

People management

Law firm workflows

Process improvement

Communication

Financial literacy

Problem-solving

Technology proficiency

Job description

LMK Recruiting Solutions is seeking a Chief of Staff - Law Firm Operations for an established estate planning and elder law firm in Paramus, NJ. You will work directly with the founder and Managing Attorney, translating strategy into action and strengthening accountability across the firm.

This is not a traditional administrative position; you will have meaningful responsibility, direct access to firm leadership, and the opportunity to impact growth by building people, processes, and systems.