Chief of Staff

Lane Technologies Inc.; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Lane Technologies Inc. in San Francisco is seeking a versatile Operations/BizOps professional to run everything that isn’t code. You’ll own growth, partnerships, compliance, events, and the company operating rhythm, working directly with the founders to take items off their plates from day one.

This role is intentionally broad: some weeks you’ll launch events, others prepare for audits or close partner agreements. Expect a dynamic workload with ownership and impact.

Qualifications

• 0–4 years in operations or BizOps, partnerships, consulting, banking, or similar generalist roles.
• Exposure to fintech/payments/banking or interest in learning compliance.
• Exceptional organization and reliability; you own your trackers.
• Strong writing and judgment with senior external stakeholders.
• Comfort with ambiguity and doing the unglamorous parts yourself.
• Fluency with modern tools: CRM, spreadsheets, Notion or Linear, and AI assistants.

Responsibilities

• Growth: Run the pipeline from first touch to signed customer, manage CRM hygiene and onboarding handoffs.
• Partners and stakeholders: Own day-to-day relationships with banking, payments, card networks, and tech partners; update investors and board.
• Compliance operations: Run our compliance program day-to-day; maintain SOC 2 and PCI DSS evidence and controls; support audits.
• Events and brand: Plan and run Lane's presence at conferences, dinners, hackathons, and launches; manage calendar and budget.
• Company operations: Coordinate recruiting, vendor tools, contracts, and weekly planning/metrics.
• Whatever's next: Take on new company needs as they arise.

Skills

Growth

Partnerships

Compliance

Ops management

Events planning

Stakeholder mgmt

Tools

CRM

Spreadsheets

Notion

Linear

AI assistants

Job description

About Lane

Lane is building the financial infrastructure for the agentic web. Our mission is to turn intent into action: we give AI agents a dependable way to reach businesses, to prove who they act for, and to pay for what they buy. The first web was built for eyes and fingers; it was a library of documents. The second was built for apps; it was a set of walled gardens. We're building the third, a web built for agents.

Lane has two products. The Lane Wallet connects a person's own card to their agents and lets them approve what an agent buys. The Lane Index lets agents find businesses and their tools, then authenticate to them and pay for them, with agent auth and billing built in. We're a small team in San Francisco, and the people who join now take real ownership of the systems, the customers, and the company we become.

The Role

You'll run everything at Lane that isn't code. That covers growth, partners, compliance, events, and the operating rhythm of the company. You'll work directly with the founders and take work off their plates the week you start.

This role is broad on purpose. Some weeks you'll run a launch event; other weeks you'll prepare for an audit or close a partner agreement. We want someone who likes that range and makes each piece run without being asked twice. The base salary range is $120K to $180K, plus competitive equity. We'll talk specifics during the process.

What You'll Work On

• Growth: Run the pipeline from first touch to signed customer: outbound, CRM hygiene, follow-ups, and onboarding handoffs. Track the funnel and report what moves it.
• Partners and stakeholders: Own the day-to-day relationship with our banking, payments, card network, and technology partners. Keep investors, advisors, and board members informed with clear, regular updates.
• Compliance operations: Run our compliance program day to day, reporting to our compliance officer. Keep SOC 2 and PCI DSS evidence current, track controls, and prepare for audits and partner reviews. Maintain policies, training records, vendor reviews, and the risk register. Support our AML and consumer-protection programs, including complaint handling.
• Events and brand: Plan and run Lane's presence at conferences, dinners, hackathons, and launches. Own the calendar, the budget, the guest list, and the follow-up.
• Company operations: Own recruiting coordination, vendor and tool management, contracts and signatures, and the internal cadence: planning, metrics, and weekly updates.
• Whatever's next: Early-stage work shifts every month. You will take on what the company needs and tell us what is missing from this list.

What We're Looking For

• 0 to 4 years in operations, BizOps, partnerships, consulting, banking, or a similar generalist role. New graduates with a record of running things are welcome.
• Exposure to a regulated business (fintech, payments, banking, or insurance), or a clear interest in learning compliance.
• Exceptional organization. Nothing you own slips, and people trust your tracker.
• Strong writing and judgment with senior external stakeholders.
• Comfort with ambiguity and with doing the unglamorous part yourself.
• Fluency with modern tools: CRM, spreadsheets, Notion or Linear, and AI assistants.

Nice to Have

• Hands-on SOC 2 or PCI DSS audit experience, or a compliance platform such as Vanta.
• Familiarity with payments or AML compliance programs.
• You've run events or community programs in tech or AI.