Chief of Staff

Morgan Stanley; Fort Lauderdale (FL); On-site; USD 150,000 - 230,000; Full time

Job summary

Morgan Stanley in Fort Lauderdale is seeking a Chief of Staff to provide senior-level support to Financial Advisors and Private Wealth teams. You will manage business operations, oversee support professionals, and steer the team's strategic plan to align priorities with firm goals.

You will lead initiatives across client service, business development, and marketing, ensuring an exceptional client experience while coordinating with the Business Service Officer on staffing, training, and

Qualifications

• 10+ years of work experience in a field relevant to the position.
• An advanced degree or professional certification is required.
• Active securities licenses such as Series 7/66 or 63/65 are required.
• Willingness to obtain additional licenses as needed.

Responsibilities

• Oversee Support Professionals to align with team goals and priorities.
• Coordinate business matters and track progress to resolution.
• Guide strategic initiatives including asset growth and performance.
• Organize issues for Advisors to aid decision making.
• Support client relationships and exceptional service delivery.
• Assess client service needs and delegate actions appropriately.
• Manage team communications strategy.
• Collaborate with Business Service Officer on hiring and training.
• Evaluate and integrate new firm services into the offering.

Skills

Leadership

Financial services knowledge

MS Office proficiency

Detail oriented

Organizational skills

Written communication

Interpersonal skills

Team collaboration

Multi-tasking

Education

10+ years work experience in relevant field

Advanced degree or professional certification

Active Series 7/66 or 63/65

Willingness to obtain additional licenses

Tools

MS Office Suite

Job description

The Chief of Staff provides exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. The Chief of Staff is a senior service level position for a Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams who is responsible for managing all business operations and overseeing the essential activities of all Support Professionals alongside their productivity. This industry professional leads the development, implementation, and management of the team’s strategic plan to ensure the alignment of team priorities and business goals. This dynamic leader will oversee all elements of the team’s client service model including but not limited to business development, marketing, and client relationship operations to help support the FA/PWA/team scale their business.

DUTIES And RESPONSIBILITIES

• Oversee team Support Professionals to ensure alignment on team priorities and business goals
• Serve as a coordinator for business matters related to the team, ensuring that they are directed to the appropriate contact, addressed properly, efficiently and judiciously, and track progress until resolved
• Coordinate and guide strategic business initiatives to achieve desired results, including tracking the acquisition of assets, growth, and performance of FA/PWA/team
• Organize and prioritize critical issues and required information for Advisors to facilitate efficient decision making
• Supporting the FA/PWA/team in enhancing new and existing client relationships through an exceptional client experience
• Proactively assess client service needs to determine the proper course of action and delegate to the appropriate individual on the team to manage
• Manage team client communications strategy
• Works in conjunction with the Business Service Officer (BSO) to oversee such team responsibilities as interviewing candidates for hire, training team members and offering input on staff performance
• Evaluates, and implements new services offered by the firm to determine how to integrate them into current service offering

EDUCATION, EXPERIENCE, KNOWLEDGE, And SKILLS

Education and/or Experience

• 10+ years of work experience in a field relevant to the position required
• Advanced degree or professional certification or prior industry experience required
• Active Series 7 (GS) and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) required
• Willingness to obtain additional licenses and/or designations as required

Knowledge/Skills

• Strong leadership skills
• Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities, insurance, and managed accounts
• Technically proficient and quick learner of new and updated platforms
• Detail oriented with superior organizational skills and ability to prioritize
• Expert knowledge of basic personal computer, MS Office (particularly MS Excel) and internet
• applications
• Exceptional writing, interpersonal and client service skills
• Team player with the ability to collaborate with others
• Ability to work in a fast-paced, evolving environment
• Adaptable and ability to multi-task
• Goal oriented, self-motivated and results driven

Reports To

• Business Service Officer and/or Market Business Service Officer

To qualify, applicants must be legally authorized to work in the United States and must not require, now or in the future, sponsorship for employment visa status.

What You Can Expect From Morgan Stanley

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.