Chief of Staff

San Angelo NAACP; Baltimore (MD); Hybrid; USD 100,000 - 150,000; Full time

Job summary

A prominent civil rights organization based in Baltimore seeks a Chief of Staff to support the President & CEO in executing a strategic agenda. Responsibilities include leadership governance, integration of cross-functional operations, and managing key partnerships. Candidates should possess a bachelor's degree and extensive senior management experience, preferably in nonprofit sectors. The role demands exceptional communication skills and a strong commitment to the mission of social justice.

Qualifications

• 12+ years of senior management experience in nonprofit or corporate sectors.
• Proven track record managing diverse portfolios with at least ten direct reports.
• Ability to manage up, down, sideways, and around to ensure mission alignment.

Responsibilities

• Translate vision into measurable departmental goals with the President & CEO.
• Serve as the primary liaison to the Board of Directors.
• Monitor and optimize communications into the Executive Office.

Skills

Executive-level writing

Strategic leadership

Emotional intelligence

Crisis management

Cross-functional integration

Financial oversight

Education

Bachelor’s degree in business or related field

MBA, MPA, or JD preferred

Job description

Chief of Staff

Full Time Regular Full-Time Nat'l Headquarters, BALTIMORE, MD, US

POSITION TITLE: Chief of Staff

SUPERVISOR: President & CEO

LOCATION: Baltimore, MD/Washington, D.C./Remote Hybrid

TRAVEL: Moderate

JOB CLASSIFICATION: Exempt

POSITION SUMMARY

The National Association for the Advancement of Colored People (NAACP Empowerment Programs, Inc.), a 501(c)(3) nonprofit organization for equal rights, seeks a Chief of Staff who is:

• A high-visibility executive leader tasked with accelerating the strategic agenda of the President & CEO on a national and international scale.
• Serving as a "force multiplier," the Chief of Staff ensures seamless alignment between the Executive Office, the Board of Directors, and key external stakeholders. In a climate of rapid social and political change, the Chief of Staff bridges the gap between legacy civil rights advocacy and modern, digital-first impact.

SCOPE OF DEPARTMENTAL OVERSIGHT

The Chief of Staff provides direct strategic leadership and operational management for five (5) core functions (comprising ten (10) direct reports):

• Executive Office: Total management of the Office of the President & CEO and the Board of Directors.
• Events: Oversight of the National Convention, Board Meetings, committee convenings and high-level donor engagements.
• ACT-SO: Scaling the premier youth program to cultivate the next generation of Black excellence.
• Community Partnerships: Managing the ecosystem of grassroots and coalition allies.
• Hollywood Bureau: Driving narrative change and equity within the entertainment industry and providing oversight for the NAACP Image Awards.

EXECUTIVE GOVERNANCE & ALIGNMENT

• Leadership Council Management: Facilitate and lead the weekly convening of the Leadership Council; establish a rigorous cadence and structure for tracking high-level deliverables.
• Executive Accountability: Act as the primary "velocity engine" for the C‑Suite, holding the President & CEO and other Chiefs (COO, CFO, etc.) accountable for project milestones and tasks on both a weekly and as‑needed basis.
• Strategic Syncing: Ensure that the President is consistently "on track" with long-term commitments, providing the necessary reminders, data, and briefings to prevent operational bottlenecks.
• Rapid Response Coordination: Serve as the central point of contact for off‑cycle, urgent projects that require immediate cross‑departmental collaboration among the executive leadership team.

RESPONSIBILITIES/DUTIES

Under the direction of the President & CEO, the Chief of Staff will perform the following duties, to include, but not limited to:

• Strategic Leadership & Execution
• Vision Alignment: Partner with the President & CEO to translate his vision into measurable departmental goals.
• Board Governance: Serve as the primary liaison to the National Board of Directors; ensure transparency, high-level briefing materials, and rigorous follow-through on Board resolutions.
• Cross‑Functional Integration: Break down silos across all departments association wide to create a unified organizational narrative.
• Operational Advocacy
• Principal Representation: Serve as the President’s designee to external partners, CEOs, and heads of state, moving initiatives forward in the Executive's absence.
• Brand Stewardship: Manage the "brand" of the Executive Office, staying attuned to departmental impact and ensuring internal culture reflects the NAACP’s public mission.
• Crisis Management: In partnership with the Chief Operating Officer (COO), proactively identify risks and "blind spots" that could impact the CEO’s commitments; frame and position solutions to mitigate these risks.
• Administrative & Project Oversight
• Committee Designee: Serve as the President’s representative for various internal committees.
• Flow Optimization: Monitor and prioritize the flow of communications into the Executive Office, ensuring the President & CEO is briefed with data-driven facts for all interfaces.
• Financial Oversight: Work with department leads to prepare and manage budgets for the Executive Office, Board of Directors, Events, Convention, Hollywood Bureau, Community Partnerships, ACT‑SO, Image Awards and other areas as needed.
• Perform any other duties as assigned by the President & CEP or other designee.

QUALIFICATIONS

• Education: Bachelor’s degree in business, Public Administration, or a related field (MBA, MPA, or JD preferred).
• Experience: 12+ years of senior management experience, preferably in high‑stakes non‑profit, government, or corporate social responsibility (CSR) sectors.
• Managerial Depth: Proven track record of managing a diverse portfolio of at least ten direct reports across disparate functions (e.g., creative/media vs. administrative/governance).
• 360‑Degree Leadership: Exceptional emotional intelligence with a demonstrated ability to manage up (President), down (Staff), sideways (Peer Chiefs), and around (Board of Directors/Partners) to ensure organizational velocity and mission alignment.
• Agility: Demonstrated success in "rapid response" environments, with the ability to pivot strategies in response to shifting legislative or social justice landscapes.
• Communication: Exceptional executive‑level writing and presentation skills; ability to serve as a coach and trusted advisor to senior leadership.
• Commitment: Deep personal alignment with the NAACP’s mission to ensure the political, educational, social, and economic equality of rights of all people.