Chief of Intake

GEO Corrections & Detentions; Mount Gallows (NC); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Paid Time Off

401(k) Matching

Health Insurance

Tuition Reimbursement

Paid Training

Flexible Spending Account

Dental Insurance

Vision Insurance

Life Insurance

Health Savings Account

Job summary

GEO Corrections & Detentions is seeking a Chief of Intake to supervise the Intake and Release units, coordinating staff, records, and bed space requests. The role requires strong leadership, compliance with policies, and effective coordination with residents and staff.

The position emphasizes managing documentation, emergency response, and daily operations to ensure secure and efficient intake/discharge processes. A background in corrections is highly valued.

Qualifications

• High School diploma or equivalent; college coursework recommended.
• Supervisory experience in a correctional setting preferred.
• Ability to read and follow complex instructions including policies.

Responsibilities

• Supervise Intake and Release staff; coordinate assignments.
• Prepare required records and reports.
• Review bed space requests per client guidelines and facility criteria.
• Ensure Release Documentation is properly filed in client files.
• Coordinate resident travel itineraries and signature requirements.
• Respond to emergencies and support residents in need.

Skills

Supervisory experience

Communication skills

Computer literacy

Policy adherence

Education

High School diploma or equivalent

College coursework and advanced training

Behavioral sciences / correctional services related field

Tools

Computer software familiarity

Job description

Benefits Information

Full-time employees will enjoy a competitive benefits package with options for you and your family including:

• * Paid Time Off


• * Paid Holidays


• * 401(k) Matching


• * Health Insurance


• * Vision Insurance


• * Life Insurance


• * Health Savings Account


• * Tuition Reimbursement


• * Employee Discount


• * Reduced Tuition Rates


• * Disability Insurance


• * Employee Assistance Program


• * 401(k)


• * Pet Insurance


• * Dental Insurance


• * Paid Training


• * Flexible Spending Account

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Equal Opportunity Employer

Overview

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

Who We Are:

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the‑art facilities and the provision of management services and evidence-based rehabilitation to the post‑release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost‑effective services that deliver enhanced quality and improved outcomes.

Why Work for GEO:

• We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.


• Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Responsibilities

Summary: The Chief of Intake supervises the security and control activities and staff in the Intake Department ensuring maximum facility coordination of resident intake and release. Responsible for the coordination of work assignments for all Intake staff assigned to the unit.

Primary Duties and Responsibilities:

• The Chief of Intake supervises, and schedules work of Intake and Release staff assigned to the unit ensuring facility coordination in the receiving and discharging of residents.


• The Chief of Intake prepares all required records and reports.


• Receives and reviews all incoming bed space requests per client guidelines, facility criteria, and family composition.


• Oversees staff to ensure copies of all Release Documentation is properly inserted in the client's files.


• Oversees staff to ensure packets and travel itinerary are discussed with the residents to include resident and staff signature.


• Responds to major unusual occurrences. Facilitates prompt and appropriate assistance tO residents in the event of injury, illness, or emotional trauma.


• Directs the work of other employees. This includes the selection, hiring, evaluating job performance, employee training and development, promoting, and any disciplinary action, including termination.


• Creates work assignments, reviews post orders, and ensures that all procedures, including emergency procedures, are in place and staff trained in proper implementation.


• Reviews staff effectiveness and conducts frequent physical inspections of the facility to ensure compliance with policies and procedures.


• Gives primary guidance on situational problems, making referrals for more complex problems.


• Prepares records and reports as assigned by management. Maintains daily logs as required.


• Responsible for attaining facility goals/objectives and ensuring compliance with all rules, regulations, policies, and/or procedures for intake/discharge operations.


• Assists with facility orientation for new residents.


• Performs other duties as assigned

Qualifications

Minimum Requirements:

• High School diploma or equivalent certification. College coursework and advanced training.


• in behavioral sciences, correctional services, or related field preferred.


• Three (3) years of experience working in a correctional setting, one of which in a position requiring supervisory capabilities.


• Ability to obtain certifications for CPR and First Aid.


• Must be able to understand and carry out moderately complex oral and written instructions.


• Ability to work with computers and the necessary software typically used by the department.

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