Chief of Imaging Services

Providence Health Plan Group; Seattle (WA); On-site; USD 250,000 - 350,000; Full time

Benefits offered by this job

401(k) with employer matching

Health, dental, vision insurance

Life and disability insurance

Paid time off

Job summary

Providence is seeking a Chief of Imaging Services to lead diagnostic imaging across all sites and modalities. This executive will guide governance, capital planning, and standardization while improving access, quality, and patient experience.

The role requires strong collaboration with radiologists, IT, and operations to drive performance and compliance. The position oversees capacity optimization, adherence to standards, and scalable imaging systems with analytics-driven decision support.

Qualifications

• Experience leading enterprise imaging informatics initiatives (PACS/VNA, image exchange, workflow optimization).
• Experience with JV partnerships, outsourced imaging arrangements, and professional services alignment (preferred).
• Lean/Six Sigma or comparable performance improvement training with results.
• Progressive leadership in diagnostic imaging operations across multiple sites/modalities.

Responsibilities

• Provide unified leadership and strategic direction for Diagnostic Imaging services across sites.
• Establish system-wide governance and decision rights for strategy, standards, and capital.
• Standardize performance management with dashboards and KPIs; reduce unwarranted variation.
• Strengthen quality, safety, access, and patient experience across imaging footprints.
• Align analytics, informatics, workforce development, and vendor management to scale.
• Lead in a matrixed environment with physician leadership and cross-functional partners.

Skills

Imaging informatics leadership

PACS/VNA proficiency

Regulatory/compliance knowledge

Vendor/JV management

Analytics and performance management

Education

Bachelor’s degree in healthcare administration or related field

Master’s degree (MHA, MBA, MPH, MS) preferred

Tools

PACS/VNA systems

Job description

Description

The Chief of Imaging Services is envisioned as the senior enterprise leader accountable for the clinical, operational, financial, and workforce performance of diagnostic imaging services across all sites and modalities. This role is intended to:

• Provide unified leadership and strategic direction for Diagnostic Imaging services
• Establish system-wide governance and clear decision rights for strategy, standards, and capital
• Standardize performance management and reduce unwarranted variation while preserving necessary local customization
• Strengthen quality, safety, access, and patient experience through common clinical and operational capabilities
• Align enabling functions (analytics, informatics/PACS, workforce development, vendor/JV management) to support scale

Key Performance Outcomes

• Improved patient access (time to appointment), reduced bottlenecks, and optimized capacity/utilization across sites and modalities
• Standardized enterprise performance management (KPIs/dashboards) with reduced unwarranted variation in productivity, quality, and experience
• Strengthened compliance and accreditation readiness across the imaging footprint
• A cohesive capital and equipment lifecycle strategy that improves service reliability and aligns investment to volume and clinical need

Essential Functions

• Imaging Operations: Capacity, throughput, utilization optimization; continuous performance improvement
• Governance: System-wide committees/operating rhythm; decision rights for strategy, capital, standards
• Regulatory Compliance: Accreditation, licensure/certification, ordering-provider compliance, imaging-specific monitoring
• Radiologist Partnerships: Practice alignment, professional services sustainability, performance monitoring
• Capital & Asset Lifecycle: Equipment strategy/standards, replacement planning, vendor performance/contract leverage
• Technology Enablement: PACS/VNA modernization, interoperability/image sharing, Epic imaging workflow optimization
• Analytics: Standardized operational and financial KPIs, dashboards, and decision support
• Workforce Development: Retention/engagement, pipelines, career pathways, staffing model guidance
• Patient Access & Scheduling: Centralized/standardized scheduling approaches and workflow standards
• JV Partnerships: Performance management, partner operating rhythm, growth opportunity evaluation

Scope of Modalities

• General Radiology / X-ray
• CT
• MRI
• Ultrasound / Sonography
• Mammography / Breast Imaging
• Nuclear Medicine & PET
• Interventional Radiology
• Imaging Support Functions
• Imaging Informatics / Systems Governance (PACS/VNA)

Note: Final scope and decision rights will be confirmed through the Clinical Imaging Services design work; non‑imaging procedural areas (e.g., endoscopy) would be included only if explicitly assigned to Diagnostic Imaging governance.

QUALIFICATIONS

• Bachelor’s degree in healthcare administration, business, nursing, radiologic sciences, or related field (or equivalent)
• Master’s degree (MHA, MBA, MPH, MS) or equivalent advanced training (preferred)
• Experience leading enterprise imaging informatics initiatives (PACS/VNA, image exchange, workflow optimization)
• Experience with JV partnerships, outsourced imaging arrangements, and professional services alignment (preferred)
• Lean/Six Sigma or comparable performance improvement training and demonstrated results (preferred)Progressive leadership experience in diagnostic imaging operations across multiple sites/modalities
• Demonstrated capability in enterprise performance management, change leadership, and standardization
• Experience with regulatory, accreditation, and compliance requirements for imaging services
• Proven financial acumen including capital planning, equipment lifecycle, and vendor/contract management
• Ability to lead in a matrixed environment; effective partnering with physician leadership and cross‑functional stakeholders

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best‑in‑class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100‑year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on‑call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well‑being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.