Chief of Clinical & Specialty Programs in Phoenix- 10+ Yrs of Progressive Leadership; Multi-Site Ops

Terros Health; Phoenix (AZ); On-site; USD 210,000 - 270,000; Full time

Benefits offered by this job

Medical plan options

Dental/orthodontics

Vision insurance

401(k) with company match

EAP & wellness program

Paid time off

Job summary

Terros Health in Phoenix seeks a Chief of Clinical and Specialty Programs (CCSP) to join the Executive Leadership Team. This role shapes strategy, directs clinical operations, and drives high-quality, person-centered care across all programs.

The CCSP leads multi-site operations, integrates behavioral health with primary care, advances value-based care, and partners with the CMO to improve outcomes. Strong experience in behavioral health leadership and regulatory compliance is required.

Qualifications

• 10+ years of progressive clinical leadership in behavioral health, integrated care, or community health.
• Independent clinical license strongly preferred (LCSW, LPC, LMFT, PMHNP, MD/DO, RN).
• Extensive experience leading multi-site clinical operations and large teams.
• Deep knowledge of AHCCCS, CMS, Medicaid managed care, HRSA/FQHC operations, regulations, and value-based care.
• Proven ability to lead change and build high-performing teams.

Responsibilities

• Develop and execute the clinical vision aligned with Terros Health’s mission and strategic plan.
• Design and lead initiatives to improve access, outcomes, and patient experience.
• Partner with the executive team to align clinical operations with financial sustainability.
• Serve as the executive clinical voice for system design, operations, and community partnerships.
• Ensure synergy between sites, programs, and operations.
• Drive integration and innovation to meet patient needs creatively.
• Communicate clearly across programs, services, and locations advancing One Terros.

Skills

Executive leadership

Behavioral health integration

Regulatory compliance

Strategic planning

Team building

Change management

Education

Master's Degree in Nursing, Social Work, Counseling, Public Health, Healthcare Administration

Job description

We are pleased to share an exciting opportunity at Terros Health for a Chief of Clinical and Specialty Programs (CCSP).

Terros Health is a healthcare company focused on whole-person care, providing primary care and specializing in mental health and substance use treatment for nearly 60 years. Our vision is to provide extraordinary care by empowered people, achieving exceptional outcomes. We are guided by our core values promoting Hope, Health and Healing through integrity, compassion and empowerment, with diversity woven throughout. Together, we are Inspiring Change for Life!

Hope ~ Health ~ Healing

Terros Health is hiring a Chief of Clinical and Specialty Programs (CCSP) to join our Executive Leadership Team in Phoenix.

• 10+ Years of Progressive Clinical Leadership in Behavioral Health, Integrated Care, or Community Health
• Masters Degree in Nursing, Social Work, Counseling, Public Health, Healthcare Administration or Related Field Required (Doctoral Degree Preferred)
• Independent Clinical License Strongly Preferred (LCSW, LPC, LMFT, PMHNP, MD/DO, RN)
• Extensive Success Leading Multi-site Clinical Operations and Large Disciplinary Teams
• Deep Knowledge of AHCCCS, CMS, Medicaid Managed Care, HRSA/FQHC Operations, Behavioral Health Regulations, and Value‑Based Care
• Proven Ability to Lead Change, Improve Outcomes, Create Relationships and Build High‑Performing Teams

The Chief of Clinical and Specialty Programs (CCSP) is a key executive leader responsible for strategy development and execution, operational performance, and clinical excellence across all of Terros Health’s lines of business and programs - to include FQHC and clinic locations as well as all specialty programs. The CCSP ensures high‑quality, person‑centered, integrated culturally responsive care across all behavioral health and medical programs, and works in close partnership with the Chief Medical Officer. The CCSP reports to the President and CEO. This role drives care delivery, regulatory compliance, quality outcomes, and workforce development while fostering a culture of accountability, innovation, and whole‑person care.

Leadership

• Develop and execute the clinical vision aligned with Terros Health’s mission, values, and strategic plan and in close collaboration with the policy and programmatic governance of the CMO and Quality department
• Design and lead initiatives that improve access, outcomes, and patient experience
• Partner with the executive team to align clinical operations with organizational priorities and financial sustainability.
• Serve as the executive clinical voice for system design, clinical operations, and community partnerships
• Ensure structured synergy between sites, programs, and operations
• Drive a culture of integration and innovation, thus creating programs and services that meet patients where they are and meet their needs in creative ways
• Ensure consistent, clear respectful communication across programs, services and locations advancing our vision of One Terros and allowing for seamless patient care and

Clinical Operations Oversight

• Provide executive leadership to medical, nursing, behavioral health, and specialty care teams
• Ensure effective and consistent clinical workflows, staffing models, and service delivery across all sites and programs
• Oversee implementation of clinical policies, protocols, and evidence‑based practice implementation in alignment with CMO, regulatory requirements, best practices
• Support matrixed reporting of medical teams that creates excellence in medical care and streamlined clinic operations
• Partner with Operations to ensure seamless coordination between clinical and operations functionsLead clinical innovations to create excellent patient outcomes

Integrated Care & Innovation

• Advance whole‑person care models, including behavioral health–primary care integration in collaboration with CMO
• Execute initiatives in digital health, care coordination, and population health
• Support adoption and governance of clinical technology, EHR optimization, and data analytics in partnership with IT leadership

Workforce Development & Culture

• Oversee and support recruitment, retention, and development of clinical leaders, providers, and multidisciplinary teams
• Build a culture of accountability, collaboration, and trauma‑informed care
• Ensure ongoing training, credentialing, and competency development for all clinical staff

Community, Partner, and Payer Engagement

• Represent Terros Health in community coalitions, health system partnerships, and payer relationships
• Collaborate with AHCCCS, health plans, and community partners to improve care coordination and outcomes, as well as ensure regulatory and contractual compliance
• Support contract negotiations and clinical components of value‑based arrangements
• Partner with Office of Development and External Affairs to drive new initiatives funding opportunities thru grants and relationships

Benefits & Wellness

We invest in the health, well‑being, and success of our employees and their families by offering comprehensive benefits, wellness resources, and opportunities to grow both personally and professionally.

• Multiple medical plan options, including a no‑premium plan for employees and their families
• Multiple dental plan options, including orthodontic coverage
• Vision insurance
• Group life and disability insurance
• Pet insurance
• 401(k) plan with company match
• Interest‑free medical line of credit
• Financial education, planning, and support resources
• Monetary company contribution toward eligible benefits
• Bilingual pay differential
• Generous Paid Time Off (PTO) – 3 weeks off in the first year
• Paid Sick Time
• 10 paid holidays annually
• Comprehensive wellness program featuring wellness challenges, activities, and prizes
• Employee Assistance Program (EAP) available to employees and their family members
• Trip Reduction Program

• Ongoing professional growth and career development opportunities, including:
• Scholarships
• Clinical supervision
• Continuing Education Units (CEUs)
• Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)

• Access to the Working Advantage Employee Discount Program, with savings on:
• Gym memberships
• Car rentals
• Flights, hotels, movie tickets, and more

www.TerrosHealth.org