Chief Medical Officer

COPC Brand; Westerville (OH); On-site; USD 200,000 - 300,000; Full time

Job summary

COPC Brand is seeking a Senior Director of Medical Services to serve as the senior clinical voice and partner with executives to advance high-quality, efficient patient care across COPC sites.

The role focuses on value-based care, population health, and physician wellbeing, requiring strategic leadership, stakeholder collaboration, and expertise in clinical policy development and EHR systems.

Qualifications

• Requires MD with outpatient leadership experience.
• Current medical licensure required.
• Board certification required.
• MBA/Healthcare Administration or related field preferred.

Responsibilities

• Provide direct leadership and accountability for COPC's medical directors.
• Ensure compliance with local, state, and federal regulations and Joint Commission standards.
• Lead efforts to improve physician satisfaction and reduce burnout.
• Develop and implement clinical policies and improve care protocols.
• Collaborate with Executive Leadership to align clinical quality with organizational goals.

Skills

Leadership

Communication

Collaboration

Problem-solving

Healthcare policy

Education

MD/DO

Medical licensure

Board Certification

MBA/Healthcare Admin (preferred)

Tools

Epic EHR

Microsoft Office

Job description

POSITIONS SUPERVISED:

COPC Medical Directors to include:

• Same Day Center and Pediatric Support Center
• Vera Practices (Direct to Employer)
• Inpatient Medical Director
• Agilon Medical Director
• Value Based Care Medical Director

Sr. Director, Medical Services
Physician Wellbeing Coach

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Clinical Strategy & Quality

• Contribute to COPC's organizational strategy as the senior clinical voice, ensuring decisions reflect a commitment to high-quality, efficient patient care.
• Define and lead a disciplined approach to care redesign — identifying opportunities to improve outcomes, reduce waste, and eliminate unnecessary cost.
• Develop systems to measure resource utilization and clinical outcomes across COPC’s ambulatory sites and translate findings into actionable improvement initiatives.
• Collaborate with the Executive Leadership Team to develop, implement, and continuously improve patient-focused care protocols and policies.
• Offer guidance on the development and revision of clinical policies and procedures and ensure successful implementation across COPC sites.

Value-Based Care & Population Health

• Build organizational proficiency in population health management, equipping practices to understand and manage patient panels in a value-driven way.
• Collaborate with payer partners through regular joint operating meetings, driving quality gap closure initiatives and advocating for COPC patients and providers.
• Set annual quality and expense reduction targets for clinical programs; regularly review cost, utilization, and outcomes data to track progress.
• Participate in Joint Operating Committees with insurance plans and strategic partners.

Physician Leadership & Wellbeing

• Provide direct leadership, support, and accountability for COPC's medical directors, serving as their primary executive partner.
• Ensure physician compliance with applicable local, state, and federal regulations, as well as standards set by the Joint Commission and other governing bodies.
• Lead efforts to improve physician satisfaction and reduce burnout — driving cross-functional collaboration to identify and eliminate administrative barriers, and championing process and technology solutions that restore time and focus to patient care.
• Conduct clinical performance reviews for prospective physicians and shareholder candidates.
• Serve as the primary executive point of contact for physician clinical performance and behavioral concerns — working with medical directors, HR, and legal counsel as appropriate to investigate, document, and resolve issues in a manner that is fair, consistent, and protective of COPC's patients, physicians, and culture.
• Facilitate initiatives to improve both physician and patient satisfaction across COPC sites.

Governance & External Affairs

• Serve as a non-voting member of the COPC Board of Directors, presenting regularly on clinical quality performance and strategic opportunities.
• Work closely with the Board on quality metrics, improvement priorities, and alignment with organizational goals.
• Identify market trends and emerging opportunities, contributing to business development efforts and presenting findings to the Board as appropriate.
• Serve on COPC committees as needed, including the Compensation, Compliance, Credentialing, Peer Review, and Physician Behavior Committees.
• Represent COPC as the public-facing clinical spokesperson for media and community matters of clinical significance.
• Engage with external organizations to advocate for primary care at the local and national level.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

A. Education, Licensures & Certifications

• Required: Minimum 5 years of experience as a practicing physician in an outpatient setting
• Required: Minimum 5 years of experience as a Medical Director or similar leadership role in a Primary Care or related healthcare setting
• Required: Current medical licensure
• Required: Current Board Certification
• Preferred: Master’s degree in Business Administration, Healthcare Administration, or related field

B. Knowledge, Skills & Abilities.

• Excellent written and verbal communication skills, as well as strong facilitation and presentation skills.
• Demonstrated skills in collaboration, teamwork, and problem-solving to achieve goals with an inclusive leadership style and ability to inspire confidence and create trust.
• Documented success in developing positive working relationships with a wide variety of stakeholders, including community leaders, local health systems and strategic partners.
• Commitment to the mission, vision, goals, and strategic direction of COPC.
• Proven leadership in developing, implementing, and supporting programs for both internal and external stakeholders; ability to drive organizational change.
• Strong aptitude with electronic health record systems; Epic experience preferred.
• Demonstrated knowledge and experience with budgeting and financial performance; organizational analysis and structure; and quality metrics, including HEDIS.
• Proficient with Microsoft Office products (i.e., Word, Excel, PowerPoint).
• Experience communicating and presenting to large groups both in writing and verbally.
• Extensive familiarity with relevant health care legislation and standards.
• Possesses a high level of personal and professional ethics and integrity.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.