Chief Marketing, Communications & External Affairs

Brown Medicine; United States; On-site; USD 180,000 - 250,000; Full time

Job summary

Brown University Health seeks an executive to lead enterprise marketing, communications, government relations, public affairs, reputation management, and stakeholder engagement, reporting to the CEO and CSO. The role integrates these functions into a coordinated strategy advancing mission, brand, growth, and transformation across a complex academic health system.

As a trusted advisor to the leadership team, the incumbent provides counsel on high-profile matters, leads crisis communications, and

Qualifications

• 12+ years of progressive leadership experience in marketing, communications, public affairs, government relations, or external affairs, including significant executive-level responsibility.
• Healthcare provider organization experience required; academic experience preferred.
• Experience leading integrated teams and advising CEOs, boards, or senior executives on complex, sensitive, or high-profile matters.
• Exceptional communication, relationship-building, leadership, judgment, and collaboration skills, with a commitment to Brown Health’s mission and values.
• Proven ability to build, integrate, and develop high-performing teams while fostering a collaborative, inclusive, accountable and service-oriented culture.

Responsibilities

• Lead enterprise marketing strategy aligned with Brown Health’s mission, vision, and strategic priorities.
• Ensure consistent brand positioning across hospitals, physician groups, service lines, digital channels, and stakeholder touchpoints.
• Drive patient acquisition, retention, market growth, referral development, and service line promotion.
• Oversee market research, consumer insights, competitive intelligence, brand performance, and digital marketing capabilities.
• Develop and oversee enterprise communications strategies for employees, providers, patients, community partners, and external audiences.
• Direct media relations, executive communications, thought leadership, public relations, social media, and content development.
• Monitor and manage organizational reputation across internal and external channels.
• Lead crisis and change communications for major initiatives and enterprise transformation.
• Serve as senior communications counsel to the executive leadership team.
• Develop and lead Brown Health’s external affairs strategy, aligning public policy, reputation, advocacy, and stakeholder engagement priorities.
• Provide strategic oversight to Government Relations, Communications, and Marketing to ensure coordinated messaging and advocacy.
• Advise senior leaders on public policy, political, regulatory, reimbursement, workforce, community, and healthcare transformation issues.
• Ensure Brown Health presents a consistent voice with policymakers, business leaders, community organizations, academic partners, employers, and other stakeholders.
• Support executive-level relationship and engagement strategies for the CEO, physician leaders, and other senior executives.
• Lead and develop an integrated team across marketing, communications, government relations, public affairs, and stakeholder engagement.
• Set clear priorities, accountabilities, and performance expectations aligned with strategic objectives.
• Foster a collaborative, inclusive, service-oriented culture grounded in Brown Health’s Ways of Wowing : See the Whole Person, Lend a Hand, License to Learn, Own the Next, and Make Space for Joy.
• Recruit, coach, retain, and develop talent while supporting professional growth and succession planning.

Skills

Brand strategy

Reputation management

Crisis communications

Public policy

Stakeholder engagement

Change communications

Education

Bachelor’s degree

Job description

Brown University Health seeks an executive to lead enterprise marketing, communications, government relations, public affairs, reputation management, and stakeholder engagement, reporting to the CEO and CSO. The role integrates these functions into a coordinated strategy advancing mission, brand, growth, and transformation across a complex academic health system.

As a trusted advisor to the leadership team, the incumbent provides counsel on high-profile matters, leads crisis communications, and