Chief Information Officer, Medicare

Centene Corporation; Minnesota; Hybrid; USD 130,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) and stock purchase plans

Tuition reimbursement

Paid time off plus holidays

Flexible work schedule

Job summary

A healthcare organization based in Minnesota is seeking a leader to drive technology strategy within its Medicare markets. The role encompasses overseeing IT operations and innovating solutions to enhance market competitiveness. Ideal candidates will have extensive experience in technology management and proven success in developing strategic roadmaps aligned with business goals. A competitive benefits package including flexible work arrangements is offered.

Qualifications

• 10+ years of relevant experience in technology leadership and solution management.
• Strong understanding of software development lifecycles and emerging trends.
• Ability to work in a highly matrixed organization.

Responsibilities

• Lead technological strategy and innovation for Medicare markets.
• Develop and maintain IT roadmaps and manage portfolios.
• Oversee solution development lifecycle from ideation to launch.

Skills

Technology delivery management

Strategic roadmap development

Agile methodologies

Cloud computing

Data analytics

UX/UI design

Collaboration

Education

Bachelor's Degree in computer science or related field

Master's Degree or MBA

Job description

Position Purpose

Responsible for leading the technological strategy, execution, and innovation across Centene's Medicare markets and oversee the IT operations and strategies within those markets, with a specific focus on initiatives and accountability for delivery of those solutions and experience.

• Business Technology Solution Delivery – Collaborate with key business and technology stakeholders to envision, develop, and implement leading technology-enabled business solutions within the Medicare line of business (e.g., business operating, digital, and analytics capabilities), which deliver on specific business goals, enhance competitiveness, drive value, and growth.
• Information Technology (IT) Roadmap and Portfolio Management – Develop and maintain a comprehensive information technology roadmap, outlining the required IT infrastructure, operating platforms, and tools that deliver a specific portfolio of IT solutions within the Medicare line of business.
• Stay abreast of emerging technologies and industry trends to ensure the Medicare organization remains competitive.
• Analysis and Insights – Conduct research, competitor analysis, and customer surveys to gain a deep understanding of the Medicare market landscape, customer needs, and emerging opportunities.
• Utilize data-driven insights to inform IT strategies and make informed, business-oriented decisions regarding technology investments and solutions.
• Focused IT Solutions – Develop and implement IT solutions that directly address market demands and enhance the organization's market position.
• This may involve identifying and leveraging technology platforms, digital solutions, data analytics, and other IT tools to drive growth and market differentiation.
• Business Partnership and Collaboration – Build and maintain relationships with key Medicare business partners, clients, and stakeholders to understand their technology requirements and align IT strategies and solutions accordingly.
• Collaborate with cross-functional teams, including sales, marketing, and product development, to ensure IT initiatives support market-focused objectives and drive business success.
• Maintain and manage IT investments within a dedicated portfolio of investments for each Medicare market area, from introduction through implementation.
• Solution Development Lifecycle – Oversee the end-to-end solution development lifecycle, from ideation to launch, ensuring alignment with business and market requirements.
• Manage project timelines, budgets, and resources to deliver high-quality solutions within set deadlines through a dedicated program management organization.
• Data-Driven Decision Making – Leverage data analytics and insights to drive informed decision-making throughout the solution development process.
• Utilize metrics and key performance indicators (KPIs) to assess solution performance, identify areas for improvement, and make data-driven recommendations.
• Team Leadership and Development – Lead and manage a team of IT and solution professionals, providing guidance, mentoring, and performance management.
• Foster a collaborative and innovative work environment that encourages teamwork, knowledge sharing, and professional growth.
• Risk Management and Compliance – Partner with Chief Information Security Officer (CISO) to identify and mitigate IT-related risks associated with initiatives.
• Ensure compliance with relevant industry regulations, data privacy laws, and security protocols.
• Develop and implement robust risk management frameworks to safeguard the organization's IT assets and data.
• Vendor and Supplier Management – Collaborate with external vendors, suppliers, and service providers to evaluate and select technology solutions that support market objectives.
• Manage market-specific vendor relationships, negotiate contracts, and oversee service delivery to ensure high-quality and cost-effective IT solutions.
• Budgeting and Financial Management – Develop and manage the IT budget for activities, ensuring optimal allocation of resources.
• Monitor financial performance, provide budget forecasts, and evaluate ROI on IT investments to support decision-making and resource optimization.
• Technology Innovation and Continuous Improvement – Stay abreast of emerging technologies, industry trends, and best practices in IT and market strategies.
• Identify opportunities for innovation, process improvements, and operational efficiencies.
• Foster a culture of continuous improvement within the IT team to enhance the organization's market competitiveness within the Medicare line of business.

Education & Experience

• Bachelor's Degree in computer science, information technology, engineering, or a related field required.
• Master's Degree in a relevant discipline or an MBA preferred.
• 10+ years of relevant experience with a significant portion dedicated to solution development and management preferred.
• Strong knowledge and experience in technology delivery management principles, methodologies, and best practices.
• Demonstrated success in driving technology strategies, leading cross-functional teams, and delivering innovative solutions.
• Ability to work and collaborate across a complex and highly matrixed organization and deliver desired business outcomes.
• In-depth understanding of software development lifecycles, technologies, and emerging trends relevant to the organization's industry.
• Proficiency in agile methodologies, product management strategies, UX/UI design, data analytics, and cloud computing required.
• Proven ability to develop and execute strategic technology roadmap plans aligned with business goals and market demands.
• A strategic mindset, along with the ability to analyze market trends, evaluate competitive landscapes, and identify growth opportunities.
• A solid understanding of business operations, revenue models, and market dynamics is important, preferably within the healthcare segment.

Benefits

Centene offers a comprehensive benefits package including competitive pay, health insurance, 401(k) and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act.