Chief Information Officer

Operation PAR, Inc.; Largo (FL); On-site; USD 140,000 - 190,000; Full time

Job summary

Operation PAR, Inc. is seeking a Chief Information Officer to provide technology vision and leadership across three nonprofit entities.

You will strategize and implement enterprise IT systems to support distributed and centralized clinical and business operations, while optimizing costs and ensuring security. The role requires strong budget, vendor management, and cross-functional collaboration, with emphasis on HIPAA compliance, disaster recovery, and policy development within a multi-site

Qualifications

• Master’s Degree in Information Technology or related field.
• At least 10 years of progressively responsible IT/healthcare information systems leadership.
• Experience with HIPAA compliance and security governance.

Responsibilities

• Provide technology vision and leadership across three nonprofit organizations.
• Plan and implement enterprise information systems supporting clinical and business operations.
• Manage IT budgets, vendor relationships, contracts and procurement.
• Ensure system security, data privacy, DR planning, and compliance requirements.
• Coordinate IT strategy with staff, management and vendors; oversee IT projects.

Skills

Strategic IT leadership

Budget and vendor management

HIPAA compliance & security governance

Cross-functional collaboration

Change management

Education

Master’s Degree in Information Technology

Tools

CISSP

Security+

ITIL

Job description

GENERAL DESCRIPTION: The Chief Information Officer (CIO) will provide technology vision and leadership in the development and implementation of the information technology (IT) program across three distinct non-profit organizations: Operation PAR, Boley Centers, and Eleos (SAS). The CIO will lead the three SAS agencies in planning and implementing enterprise information systems to support both distributed and centralized clinical and business operations and achieve more effective and cost beneficial enterprise-wide IT operations.PRIMARY JOB FUNCTIONS:Provides strategic and tactical planning, development, evaluation, and coordination of the information and technology systems for the agencyFacilitates communication between staff, management, vendors, and other technology resources within the organizationOversees the back office computer operations of the agency management information system, including local area networks and wide-area networksResponsible for the management of multiple information and communications systems and projects, including voice, data, imaging, and office automationDesigns, implements, and evaluates the systems that support end users in the productive use of computer hardware and softwareDevelops and implements user-training programsOversees and evaluates system security and back up proceduresActs as Security Officer for all three SAS agenciesManage the implementation of new and existing SAS-wide information technology systems, as neededBudget / ContractsApproves, coordinates and controls all projects related to selection, acquisition, development and installation of major information technology systems for the agency. Provides advice on evaluation, selection, implementation and maintenance of information systems, ensuring appropriate investment in strategic and operational systems. Evaluates systems to measure their successReviews all hardware and software acquisition and maintenance contracts, soliciting involvement and participation of other management team members as appropriateDevelops and maintains corporate policies and standards aimed at maximizing effectiveness and minimizing costs related to the acquisition, implementation and operation of IT systemsDevelops, when possible, master purchase or lease agreements for hardware, software, maintenance and telecommunication servicesDevelops and monitors the approved annual operating and capital budgets for information and technology systemsMaintains contact with IT suppliers and maintains knowledge of current technology, equipment, prices and terms of agreements to minimize the investment required to meet established service levels. Evaluates alternatives, performs appropriate cost benefit analysis, and recommends solutions that maximize effectiveness and minimize costs commensurate with acceptable risksManages relationships with vendors for sales, service and support of all information technology systems. Serves as the primary contact to software, hardware and network-related vendors, consultants, and partnersWhere appropriate, seeks approval for budget related items from each of the agenciesPlanning / Policy DevelopmentResponsible for the technology vision and planning process that will regularly evaluate existing technology, information systems, and staffing, research new solutions and technologies and recommend changesResponsible for planning, development, evaluation, coordination and management of the information and technology systems for the agency. This includes telephones, data imaging, practice management systems, and office automationDevelops and enforces policy and procedures to ensure the protection of the affiliate’s IT assets and the integrity, security and privacy of information entrusted to or maintained by the agencyOversees the linkage between external technology systems (e.g. government, vendors and other health care organizations) and the agency’s IT resources; including systems for electronic data exchangeRecommend changes to software applications based on analysis of their impact to all users requirementsGather and analyze changing requirements of users and develop effective and feasible ways to satisfy user requirementsSystems Administration / ReportingPromotes and oversees relationships between the agency’s IT resources and external entities (e.g., government, vendors, researchers, and other health care organizations)Ensures that all information systems and networks operate according to internal standards, external accrediting agency standards, regulatory agencies and legal requirements, including HIPAADevelops and maintains the systems architecture, defining standards and protocols for data exchange, communications, software and interconnection of agency’s information systemsCoordinates and manages reporting needs and data analysis for the agency. Ensures that the gathering, processing, distribution and use of pertinent information required by management to make decisions occur in a timely, accurate and cost effective mannerEnsures that data systems are capable of provision of all patient data and statistics as required by Federal, state and local agencies. Supports the development of patient reports as requestedDevelop and maintain system recovery plan in the event of power failure, damage to system, or other disasterFacilitate correction of any system failuresOversee the development, maintenance, and communication of systems documentation, policies, and proceduresPerform other duties as assigned by Chief Operating Officers or Chief Executive Officers.These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related marginal duties as required.ESSENTIAL JOB FUNCTIONS:Commitment to workplace of dignity and respectCompliance with all Equal Employment Opportunity rules and guidelinesAbility to work with others cooperatively and cordially in a spirit of teamworkAbility to appear at work as scheduled, mindful of the company’s attendance policiesAbility to accept direction from managers and supervisors in a respectful and collaborative mannerEDUCATION AND EXPERIENCE:Master’s Degree in Information Technology or related field with 10 years related experienceMinimum of 10 years of experience with increasing responsibilities for management and support of healthcare information systems and information technology; direct management of a major IT operation is preferredSignificant experience in a behavioral health care setting is desirable, specifically in technology and information systems planning to support business goalsExperience should also include exposure to both shared and outsourced solutions, as well as support of in-house information and communication systems in a multi-site client-server environmentSpecific experience with practice management, financial management and clinical management information systems is a plusDESIRED ABILITIES:Familiarity with desktop, notebook, handheld, and server computer hardwareFamiliarity with local and wide area network design, implementation, and operation.Familiarity with operating systems such as Windows, Unix, and LinuxKnowledge of various office productivity software programs such as word processing, databases, spreadsheet programs, and communications softwareFamiliarity with various computer peripherals such as printers, monitors, modems and other equipmentFamiliarity with telephone systems office and wirelessGeneral knowledge of business processes and their interrelationships gained through three or more years of related experienceAbility to analyze and resolve complex issues, both logical and interpersonalEffective verbal and written communications skills and effective presentation skills, all geared toward coordination and educationAbility to negotiate and defuse conflictSelf-motivator, independent, cooperative, flexible, creativeCurrent driver’s license and access to reliable transportation; ability and willingness to travel when necessary.A comparable amount of training, education or experience may be substituted for the above minimum qualifications.KNOWLEDGE, SKILLS AND ABILITIES:Business principles and techniques of administration, organization, and management, including an in-depth understanding of the key business issues that exist in the behavioral health care industryData processing methods and procedures, and computer software systemsSystems design and development process, including requirements analysis, feasibility studies, software design, programming, pilot testing, installation, evaluation and operational managementBusiness process analysis and redesignDesign, management, and operation of managed IT systems (a plus)Negotiating with vendors, contractors, and othersBudget preparation and monitoringPlanning and organizingManagement and leadershipCommunication to non-technical executive staffRelate to all levels of the user communityBe a team player that motivates and educates other team membersPlan, implement, and support systems in a complex health care environmentSet and manage prioritiesComprehend complex, technical subjectsTranslate technical language to lay audiencesLink and apply complex technologies to business strategies.LICENSES, CERTIFICATIONS OR REGISTRATIONSCISSP preferred or Security+ certification with documented experience.CISM, CRISC, CCISO or other technical certification a plusESSENTIAL PHYSICAL/TECHNICAL SKILLS:Able to sit at a keyboard/desk for extended periods of time.- Able to differentiate between colors for screen definition.- While performing the duties of this job, the employee is regularly required to stand, walk, use hands and fingers, to handle, or feel objects, tools, or controls; and talk or hear. The employee frequently is required to sit and reach with hands or arms.- The employee must frequently lift and/or move up to 50 or more pounds. Specific vision abilities as required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focusReasonable accommodations will be made for otherwise qualified individuals with a disability.ENVIRONMENTAL CONDITIONS:- Office Environment.- Noise in this environment is usually moderateSPECIAL REQUIREMENTS:Must pass a level II background check (https://info.flclearinghouse.com) and drug screenMust maintain current training as required by Operation PAR, Inc. policiesWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or protected veteran status.Florida’s Care Provider Background Screening Clearinghouse helps ensure that caregivers, health workers, and educators meet Level 2 background screening standards before they can work with children, seniors, or other vulnerable groups. For more information, please visit https://info.flclearinghouse.com.