Chief, Finance Services and Treasury Operations

Pan American Health Organization Inc; Washington (District of Columbia); On-site; USD 87,000 - 105,000; Full time

Job summary

Pan American Health Organization Inc. in Washington, DC, seeks a Chief of Finance Services and Treasury Operations within FRM to lead treasury, payroll, SHI, and shared services governance.

The role emphasizes liquidity management, banking relations, and executive reporting to the Director and Investment Committee. The incumbent will oversee payroll, staff entitlements, and benefits administration, ensuring compliance with PAHO policies, rules, and regulations; provide strategic oversight and

Responsibilities

• Treasury and Liquidity Management: PAHO’s liquidity management encompassing short and long-term cash flow forecasting, and anticipated flows from different revenue streams.
• Financial Risk Management: Identify, assess and mitigate financial risks across cashflows, investments and counterparty exposures; internal controls over receipts, disbursements and financial assets.
• Bank account and Financial Institution management: Determine PAHO’s global banking requirements; maintain relationships with banking partners; advise on country office banking arrangements; executive reporting.
• Executive Reporting: Provide executive level reporting on performance to FRM Director and Investment Committee.
• FRM Shared Services Governance: Govern FRM's finance shared services model within SSH arrangement; monitor SLAs and performance; drive optimization across payroll, payments, SHI and other funds.

Job description

Grade and Salary

Grade: P-5

Salary - Monthly (non-negotiable): 8,597.08 USD

Post Adjustment - Monthly: 4,694.01 USD

Contractual Agreement: Staff - Professional Non-post Job

Job Posting: September 18, 2026

Closing Date: September 25, 2026, 11:59 PM Eastern Time

Location and Schedule

Primary Location: Washington, D.C.

Organization: FRM Financial Resources Management

Schedule: Full time

Description of Duties

Objective of the Office/Department

The Department of Financial Resources Management (FRM) oversees the financial transactions of the Organization by establishing the accounting policies and procedures, in accordance with PAHO’s Financial Regulations and Rules; processes the disbursements of funds; prepares the financial statements of the Organization; monitors the inflow of funding and utilization of these resources; is responsible for investments and banking, financial analysis, the monitoring of the cost centers’ financial administration; payroll, pension, taxes, Staff Health Insurance, and the processes and systems involved with FRM’s area of responsibility.

Organizational Context

The incumbent serves as Chief, Finance Services and Treasury Operations, providing strategic leadership for finance service delivery, treasury operations, shared services governance, payroll and staff entitlements, Staff Health Insurance (SHI) administration, and commercial payments. The incumbent oversees treasury operations, including liquidity, treasury risk, and accounts payable management, and provides executive-level reporting and analysis on the Organization's financial position, treasury performance, investment portfolio, and liquidity forecasts to the Director, FRM, senior management, and the Investment Committee. The incumbent serves as the principal institutional liaison with financial institutions, banking counterparties, and external investment advisors, and provides strategic oversight of payroll, staff entitlements, and benefits administration, ensuring compliance with PAHO policies, rules, and regulations. The incumbent also leads FRM's Finance Shared Services model under the Shared Services Hub (SSH), overseeing governance, service performance, resource planning, and operational efficiency to ensure high-quality, cost-effective finance services across the Organization.

Summary of Responsibilities

• Treasury and Liquidity Management DirectPAHO’s liquidity management encompassing short and long-term cash flow forecasting, and anticipated flows from different revenue streams. Maximize portfolio returns within Investment Committee-approved risk, tenor, and benchmark parameters; serve as participant and Secretary of the PAHO Investment Committee; recommend new investment instruments and policy revisions; coordinate presentations by financial advisors; and oversee preparation of the Status of Investments and Cash Flow Reports.
• Financial Risk ManagementIdentify, assess and mitigate financial risks across cashflows, investments and counterparty exposures; apply best practice internal controls over receipts, disbursements and the management of PAHOs financial assets.
• Bank account and Financial Institution managementDetermine PAHO’s global banking requirements including electronic banking, transaction reporting and reconciliation standards; develop and maintain strategic relationships with banking partners to ensure efficient and cost-effective service delivery: advice on country office banking arrangements; Executive Reporting.
• Executive ReportingProvide executive level reporting on performance of areas under your responsibility to the FRM Director, PAHO senior management and members of the investment committee.
• FRM Shared Services GovernanceProvide strategic governance of FRM's finance shared services model under the Shared Services Hub (SSH) arrangement with NTT Data, including oversight of service-level agreements, performance monitoring of approximately 19 NTT finance agents, and accountability for capacity planning and workload optimization across consolidated finance pools (payroll, commercial payments, SHI, voluntary contributions, revolving fund accounting). Drive the integration and optimization of consolidated service pools, replacing siloed functional structures with a pooled model that generates economies of scale; evaluate and implement opportunities for progressive migration of country office accounting activities and additional transactional finance functions into the shared services environment. Define and monitor key performance indicators and service-level targets for the SSH arrangement; lead periodic performance reviews with the service provider; and escalate and resolve service delivery issues to ensure continuity and quality of finance operations.
• Staff Benefits, Entitlements and Staff Health InsuranceProvide strategic oversight and policy direction for PAHO's staff entitlements and benefit administration, ensuring compliance with PAHO, WHO, and UN system rules and regulations; advise staff and management on the implications of changes in international civil service regulations and U.S. tax law. Oversee payroll, pension, tax, and Staff Health Insurance (SHI) operations to ensure accuracy, efficiency, and timely delivery of entitlements; evaluate and enhance systems, procedures, and ERP solutions supporting benefit administration and financial reporting. Monitor the financial performance of SHI and benefit funds; provide evidence-based recommendations to ensure long-term sustainability and cost-effectiveness; manage relationships with third-party administrators and health insurance providers, including participation in contract tendering processes and performance evaluations.
• Finance OperationsOversee treasury operations support functions — trade confirmation, settlement, payment processing, and bank account reconciliation; ensure IPSAS-compliant financial accounting and reporting, including monitoring of standard changes, policy development, and system design; support financial year-end closure; and maintain effective bank card programmers.
• Organizational Management and Staff LeadershipProvide strong leadership, guidance, and supervision to staff by setting clear objectives and performance expectations. Ensure timely and effective performance management through structured reviews, regular feedback, and conflict resolution. Foster a learning-oriented work environment that promotes professional development in technical expertise, managerial competencies, and organizational values. Promote a culture of ethical behavior and integrity in accordance with the Organization’s Code of Ethical Principles and Conduct, ensuring respect, accountability, and compliance.
• Establish a stable and credible managerial framework that builds trust with Member States, partners, civil society organizations, and donors while optimizing staff performance.
• Other ResponsibilitiesPerform other related duties as assigned.

Key Behavioral Competencies

• Overall attitude at work: Maintains integrity and takes a clear ethical approach and stance; demonstrates commitment to the Organization’s mandate and promotes the values of the Organization in daily work and behavior; is accountable for work carried out in line with own role and responsibilities; is respectful towards, and trusted by, colleagues and counterparts.
• Respecting and valuing individual differences: Treats everyone with dignity and respect, fostering positive relationships with everyone. Reflects on personal behavior to avoid stereotypes and considers situations from the perspective of others.
• Teamwork: Advocates for collaboration across the Organization – Creates and encourages a climate of team‑working and collaboration across the Organization; sees cooperation as a key Organizational priority and creates collaborative systems and processes to achieve Organizational goals. Actively identifies and tackles disagreements between internal and external counterparts that compromise the Organization’s goals and mandate; diplomatically facilitates the resolution of conflicts between others and ensures strategic partnerships with a range of key stakeholders; maintains and extends an effective collaborative network of individuals inside and outside the Organization.
• Communication: Share knowledge – Articulates the Organization’s strategic objectives when formulating and delivering information and presentations and adapts presentation methodology to address the needs of different audiences. Share decisions and directives of senior management and communicate to them in a manner that ensures both understanding and acceptance; shares knowledge and best practice at the three Organizational levels (country, regional and global), as necessary.
• Creating an empowering and motivating environment: Provide direction/Support, motivate and empower others – Oversees and provides teams and departments with clear managerial directions which are translated from Organizational strategy. Builds a performance culture in the Organization; contributes to setting Organizational performance goals and standards; monitors Organizational performance against milestones and strategic goals; identifies and nurtures talent as appropriate. Promotes autonomy and empowerment throughout the Organization; inspires enthusiasm and a positive attitude in people towards their work and contribution to the Organization’s success.
• Ensuring effective use of resources: Strategize and set clear objectives/Monitor progress and use resources well – Sets specific, measurable, attainable, realistic and timely objectives for own team and/or the Organization; systematically analyses and anticipates priority projects for own team and allocates necessary resources to achieve them; identifies the cross‑Organizational resources needed for large‑scale projects in line with key Organizational objectives. Anticipates foreseeable changes and adapts own and team’s projects in the face of unforeseen circumstances and/ or challenges; creates measures and criteria to monitor progress of overall projects against key Organizational objectives; creates cost‑effective solutions for the Organization.
• Driving the Organization to a successful future: Constructive leadership style/ Set the vision and build commitment – Leads and develops a road map for successfully achieving real progress in the Organization’s mandate, including consultation with key stakeholders; demonstrates respectful, trustworthy, transparent and accountable behavior in order to develop a reliable and coherent identity for the Organization. Creates a coherent Organizational vision of shared and successful goals; fosters a culture of vision and long‑term goals, recognizing and rewarding efforts to maximize the Organization’s value.

Technical Expertise

Technical

• Extensive progressive expertise at a senior decision‑making level, in specialized functions related to the theory and practice of accounting and finance which are critical for the accurate preparation of the Organization’s financial reports.
• Expertise in the theory and practice of accounting and finance to manage and invest funds administered by the Organization.
• Practical knowledge of organizational development and disciplines related to general management, strategic planning, organizational change, and human resource management.

Managerial

• Extensive experience in senior and progressively responsible positions in management of large public or private organizations with a substantial administrative element and requiring sensitive negotiations, high level intervention, and extensive financial negotiating and reporting.
• Demonstrated leadership in strategic, organizational, managerial, and analytic work in health or related sector(s).

Administrative

• Experience with creation and integration of administrative procedures to deliver high‑quality results; resourcefulness, initiative, highly developed judgment and interpersonal skills to deal with difficult and sensitive situations; courteous style, tact, sensitivity to confidential information; ability to establish and maintain effective team working relations at different professional levels without prejudice to disciplines, nationality, and cultural background.

Education

• Essential: A bachelor’s degree in accounting, finance or business administration, and a master’s degree in accounting, finance, international finance or any other field related to the functions of the position from a recognized university.
• Desirable: Certification in accounting, finance and investing, or treasury operations is highly desirable.

Experience

• Essential: Thirteen years of combined national and international experience with international banks covering international finance. Professional work experience in financial management, ideally within multicultural international environments.
• Demonstrated substantive work in operations support, policy analysis and risk management.
• Experience in cash, currency and investment management or the equivalent multi‑national corporate treasury experience.
• Must include at least six years’ supervisory/managerial experience.

Languages

• Fluency in English and a working knowledge of Spanish.
• Knowledge of French and/or Portuguese would be an asset.

IT Skills

• Demonstrated ability to effectively use current technology and software, spreadsheets and presentations, as well as Enterprise Resource Planning (ERP) and management information systems.
• Other IT skills and knowledge of software programs such as Microsoft Excel, Outlook, OneDrive, PowerPoint, Teams, SharePoint, and Word are considered essential.

Duration of Contract

This is a 12-month assignment.

Disclaimer

This vacancy notice may be used to fill other similar positions at the same grade and level. PAHO, considers official higher educational qualifications obtained from an institution accredited/recognized in one of the following databases: World Higher Education Database (WHED), list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be assessed through the link: http://whed.net/ - Council for Higher Education Accreditation chea.org - College Navigator, found on the website of the National Centre for Educational Statistics, nces.gov to support the validation process. Any appointment/extension of appointment is subject to PAHO Staff Regulations, Staff Rules and e-Manual. PAHO/WHO is committed to: PAHO supports an environment of mutual respect and dignity for all applicants. Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Maintaining high standards of integrity and accountability. People joining PAHO are required to maintain these standards both in their professional work and personal activities. Promoting a work environment that is free from harassment, sexual harassment, discrimination, and other types of abusive behavior. PAHO conducts background checks and will not hire anyone who has a substantiated history of misconduct. Providing a smoke‑free environment. Protecting the people in the communities we serve. Therefore, we have zero tolerance for sexual exploitation and abuse. People who commit serious wrongdoing will be terminated and may also face criminal prosecution.

About PAHO

The Pan American Health Organization (PAHO) is the specialized international health agency for the Americas. It works with countries throughout the region to improve and protect people's health. PAHO wears two institutional hats: it is the specialized health agency of the Inter‑American System and also serves as Regional Office for the Americas of the World Health Organization (WHO), the specialized health agency of the United Nations. PAHO engages in technical cooperation with its member countries to fight communicable and noncommunicable diseases and their causes, to strengthen health systems, and to respond to emergencies and disasters. PAHO is committed to ensuring that all people have access to the health care they need, when they need it, with quality and without fear of falling into poverty. Through its work, PAHO promotes and supports the right of everyone to good health. To advance these goals, PAHO promotes technical cooperation between countries and works in partnership with ministries of health and other government agencies, civil society organizations, universities, social security agencies, community groups, and other partners. PAHO promotes the inclusion of health in all public policies and the engagement of all sectors in efforts to ensure that people live longer, healthier lives, with good health as their most valuable resource. Under the leadership of its 51 member countries and territories, PAHO sets regional health priorities and mobilizes action to address health problems that respect no borders and that, in many cases, jeopardize the sustainability of health systems. From its Washington, D.C., headquarters, 27 country offices and three specialized centers in the region, PAHO promotes evidence-based decision‑making to improve and promote health as a driver of sustainable development.