Chief Family & Community Growth Officer

Crossover; Vallejo (CA); On-site; USD 213,000 - 288,000; Full time

Benefits offered by this job

Health coverage

Life and disability insurance

Voluntary benefits

Tax-advantaged accounts

401(k)

Paid time off

Parental leave

Relocation allowance

Job summary

Alpha is hiring a Director Of Family And Community Engagement to own the family relationship on campus and lead difficult conversations with trust and credibility. You will partner with Guides, protect the Alpha model, and drive retention, referrals, and community growth as campuses evolve.

This full-time W-2 role requires AI fluency, sound judgment, and the ability to explain an unconventional education approach to affluent families.

Qualifications

• 5+ years personally owning ongoing, high-trust relationships with families, clients, donors, members, or community stakeholders
• Live within commuting distance of San Francisco or San Rafael, or be ready to relocate within 60 days of an offer
• Legally authorized to work in the U.S. without sponsorship
• Available on-site full-time, including early mornings, late afternoons, evening events, and occasional weekends
• Hands-on daily use of AI tools and genuine conviction about AI-powered education

Responsibilities

• Own the relationship with every family on campus and lead difficult conversations from diagnosis through a clear decision and follow-through
• Operate as the parent-facing co-leader alongside Guides, align before and after sensitive conversations, and protect their authority with students
• Make timely calls in ambiguous student and family situations while escalating child-safety, legal, or high-risk matters through the correct path
• Build campus traditions, parent networks, and local partnerships with a defined retention, advocacy, referral, or growth outcome
• Own the growth contribution your campus phase requires, including local demand and admissions follow-through at a launch or under-enrolled campus

Job description

Alpha is hiring a Director Of Family And Community Engagement to own the family relationship on campus and lead difficult conversations with trust and credibility. You will partner with Guides, protect the Alpha model, and drive retention, referrals, and community growth as campuses evolve.

This full-time W-2 role requires AI fluency, sound judgment, and the ability to explain an unconventional education approach to affluent families.