Chief Executive Merchant in Training (Store Manager)

Floor & Decor; San Leandro (CA); On-site; USD 84,000 - 165,000; Full time

Benefits offered by this job

Bonus opportunities

401k match

ESPP

Medical Insurance

Paid vacation

Job summary

Floor & Decor seeks a Store Manager in Training/Chief Executive Merchant in Training (CEMIT) to lead a big-box retail store. You will oversee operations, staffing, and sales strategies while relocating to cities with open stores.

CEMITs prepare to take on Store Manager/CEM as quickly as 12–15 weeks, owning the box and driving business results. The role requires 3–5 years of management experience, strong customer service, merchandising skills, and the ability to drive payroll, inventory control,

Qualifications

• 3–5 years of management experience in a big-box retail store.
• Excellent customer service skills and a merchant-first mindset.
• Proven ability to lead a large team and direct operations at all levels in a high-volume store.
• Strong background in merchandising, sales generation, operations, inventory control, budget management and P&L.
• Experience recruiting, selecting, hiring and coaching a high-performing retail team.
• Excellent communication, analytical, planning, organization, time management and delegation skills.
• Ability to work retail hours and open/close the store as needed.

Responsibilities

• Oversee retail store operations and store management teams to ensure sales goals are met and exceeded.
• Create and maintain partnerships with store, regional and Store Support Center associates.
• Use CARE model to create friendly, helpful, knowledgeable and efficient environment for customers.
• Recruit, interview and select management team and sales associates to ensure proper staffing during peak traffic periods.
• Train and develop a high-performing management team and supervise staff to reduce turnover.
• Communicate performance standards and provide coaching and feedback to associates.
• Maintain brand standards, store presentation and operating standards.
• Ensure payroll and business planning processes comply with company policies.

Skills

Leadership

Customer service

Merchandising

P&L management

Communication

Job description

PURPOSE

At Floor & Decor we are always seeking top talent to join our organization as a

• Oversee retail store operations and store management teams to ensure sales goals are met and exceeded.
• Create and maintain successful partnerships with store, regional and Store Support Center associates.
• Use our CARE model to help associates create an environment that is friendly, helpful, knowledgeable and efficient for customers.
• Recruit, interview and select management team and sales associates to ensure store is properly staffed with maximum scheduling coverage, especially during peak traffic periods.
• Train and develop a high-performing management team and ensure high quality supervision, training and development of sales associates. Create practices to decrease associate turnover.
• Communicate performance standards and hold team members accountable for achieving standards. Provide regular coaching, feedback and performance discussions with associates.
• Ensure brand standards, brand consistency, store presentation standards and operating standards are achieved/exceeded and maintained.
• Ensure compliance of payroll and business planning processes. Monitor, maintain and follow company policies; support company expectations and systems.

Pay Range

$83,500.00 - $164,700.00

PURPOSE

At Floor & Decor we are always seeking top talent to join our organization as a Store Manager in Training/Chief Executive Merchant in Training (CEMIT).

These are key leadership roles for our big box retail stores. Joining the organization as a CEMIT requires flexibility to relocate to cities where we have stores in need of Store Managers/Chief Executive Merchants (CEMs). CEMITs join the organization preparing to take on the role of Store Manager/CEM as quickly as needed, usually within 12 – 15 weeks. Store Managers/CEMs own the box, run the box and get to create the playbook that drives business success. The Store Manager/CEM serves as the leader of a specialty big box retail store that sells hard surface flooring and related accessories. The Store Manager/CEM is responsible for developing and leading a high-performing team to drive retail sales and achieve competitive results in a highly complex store. The Store Manager/CEM is responsible for providing strong leadership to the store team and executing solid sales generation and operational strategies while ensuring customer satisfaction, maximum productivity and profitability, proper inventory control and compliance with company procedures.

Essential Responsibilities

• Oversee retail store operations and store management teams to ensure sales goals are met and exceeded.
• Create and maintain successful partnerships with store, regional and Store Support Center associates.
• Use our CARE model to help associates create an environment that is friendly, helpful, knowledgeable and efficient for customers.
• Recruit, interview and select management team and sales associates to ensure store is properly staffed with maximum scheduling coverage, especially during peak traffic periods.
• Train and develop a high-performing management team and ensure high quality supervision, training and development of sales associates. Create practices to decrease associate turnover.
• Communicate performance standards and hold team members accountable for achieving standards. Provide regular coaching, feedback and performance discussions with associates.
• Ensure brand standards, brand consistency, store presentation standards and operating standards are achieved/exceeded and maintained.
• Ensure compliance of payroll and business planning processes. Monitor, maintain and follow company policies; support company expectations and systems.

Minimum Eligibility Requirements

• 3 - 5 years of management experience leading a big box retail store required.
• Must possess excellent customer service skills and a creative merchant first mindset.
• Proven ability to lead a large team and direct operations at all levels in a high volume, highly complex store.
• Strong background and substantial experience in merchandising, sales generation, operations, inventory control, budget management and managing profit and loss (P&L).
• Demonstrated experience recruiting, selecting, hiring, onboarding, developing and coaching a high performing retail sales and operations team.
• Excellent communication, analytical, planning, organization, time management, follow up and delegation skills.
• Ability to exercise independent discretion and judgment in a fast-paced environment and adapt to change with a sense of urgency. Must work well under pressure.
• Must be available to work retail hours as necessary and open and/or close the store in an effective manner. Regular attendance and a full-time commitment are essential functions of the job.

WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT)

• Occasional travel may be required including air and car travel.
• While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.

Physical/Sensory Requirements

Physical Work – Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. NOTE: All duties and responsibilities listed are considered to be essential job functions and requirements, and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included. However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position.

Store Hours

Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM

Pickup Hours

Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM

Benefits & Rewards

Bonus opportunities & career advancement opportunities at every level

Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program

Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)

Work-life Balance, Including

• Paid vacation and sick time for eligible associates
• Paid holidays plus a personal holiday
• Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.