Chief Engineer - Club Wyndham Smoky Mountains

Travel-Leisure-Co; Sevierville (TN); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid time off

Tuition reimbursement

Travel perks

Job summary

Travel + Leisure Co. is seeking a Chief Engineer to lead the engineering operations of our resort. You will direct the engineering department, oversee capital projects, and manage vendor relationships to ensure facilities are safe and compliant.

The role requires strong leadership, extensive experience in mechanical, HVAC, electrical and plumbing systems, and a proven track record in project management and safety training. A BA/BS is required, with professional certifications a plus.

Qualifications

• BA/BS degree required; five years of related experience preferred.
• Experience in supervisory/management roles within a resort or hospitality setting preferred.
• Certifications: HVAC and/or Electrical, Plumbing; CPR/OSP, OSHA, CPO and EPA certifications preferred.

Responsibilities

• Maintain the overall engineering operation of the resort and direct the engineering department.
• Manage capital projects and vendor operations while aligning with company standards.
• Ensure safety, regulatory compliance, and ethics across all maintenance activities.

Skills

Leadership

Supervisory experience

Mechanical systems

HVAC

Electrical

Plumbing

Project management

Vendor negotiation

Customer service

Education

BA/BS degree

Tools

Microsoft Office

Job description

How You Will Shine:

As Chief Engineer, you will make dream vacations by providing quality results for our guests by using your maintenance skills, customer service expertise and guaranteeing each unit and building is in perfectly working order.

How You’ll Make an Impact:

Maintain the overall engineering operation of the resort. Direct and manage the engineering department, capital projects, and vendor operations. Demonstrate a passion and understanding of company goals and ensure your area(s) of responsibility meets all company standards by performing daily audits and inspections. Advise and make recommendations to Resort Manager on projects pertaining to facilities, building maintenance and reserve projects. Implement the policies and procedures necessary to adhere to all governmental requirements for hazardous harmful materials and equipment, includes management, training, managing of MSDS, disposal, and record keeping. Work with the safety committee and other associates to assure resort safety. This includes performing specific safety training requirements and ensuring that each employee is properly trained and has a clear understanding of the hazard(s) of their responsibilities. Identify process improvements and best practices; ensure all compliance standards are met. Demonstrate and apply broad knowledge of concepts, practices, and procedures for managed work group(s) and how it supports related operations. Execute strategic goals, participate/facilitate assigned committee and team projects. Maintain positive customer and associate relationships. Embrace and exhibit the highest level of ethics and integrity consistent with company standards. Demonstrate an ability to motivate and communicate expectations with humility and respect. Exercise the ability to attract the highest quality of staff through effective hiring and retain talent by engaging, coaching, development, and succession planning. Partner with Human Resources to minimize employee relations issues and exposure to litigation with particular emphasis on harassment, discrimination and properly terminating employees with appropriate documentation.

How You’ll Be Rewarded:

• Medical, Dental, and Vision Insurance within 30 days of hire.
• Discounted hotel & resort stays PLUS additional travel perks on airfare, car rental, and activities.
• Generous paid time off including holiday, vacation, and sick time accruals - accrue up to 29 days annually.
• Tuition Reimbursement up to $6,000 per year.
• 401K Retirement Savings with company match up to 6%.
• Health & wellness programs including Health Coaches and incentives.
• Flexible spending accounts for health and dependent care.
• Various cultural diversity programs and Diversity Resource Groups (DRGs).
• Wish Day - 8 hours paid for volunteering for a local organization or charity.
• Numerous growth and developmental opportunities.

What You’ll Bring:

• BA/BS degree, minimum of five years related experience.
• Two or more years of supervisory or management experience.
• Three or more years in mechanical fields such as HVAC, electrical, plumbing, etc.
• Training requirements - Certification in HVAC, and/or Electrical, Plumbing.
• CPO/CPR/OSHA Certified.
• Ability to identify, problem solve, and provide alternative solutionsin a timely manner.
• Strong project management skills as well as strong contractor and vendor negotiation skills.
• Knowledge in: Safety use for power tools and shop tools; use of general engineering tools and equipment; experience with elevators; pool pumps and filtration systems; EPA Certification; ADA requirements; power, water and sewer distribution; reading understanding of blueprints; fire codes and fire protection.
• Must be able to troubleshoot/repair routine mechanical and electrical malfunctions in systems and equipment.
• Possess innate analytical ability to grasp numbers and understand their impact.
• Have proven strong leadership ability; demonstrate understanding and application of management approaches for work direction, motivation, performance management and disciplinary action.
• Demonstrate the highest level of customer service to current and prospective owners in order to maintain a positive brand image and company reputation.
• Ability to ensure administrative functions and duties are assigned and completed according to company standards, including timekeeping, vendor contracts, and personnel action forms.
• Create a positive work environment by maintaining the highest level of ethics and integrity consistent with applicable regulatory standards and Wyndham Destination values.
• Commands a presence of respect and humility; demonstrating the ability to motivate and readily communicate expectations and follow up.
• Demonstrated knowledge & application of applicable codes, laws & regulations.
• Professional appearance and excellent communication skills in dealing with guests and corporate personnel.
• Ability to keep sensitive information confidential.
• Technical Skills: PC Skills- Microsoft Office: Word, Excel, Outlook. Key systems, Property. Power Tool operation, pumps and mechanical motors.
• Physical ability to lift/carry 50 lbs. or more.
• Valid driver’s license.
• Extensive lifting of supplies or equipment, walking, reaching, climbing, bending.

How You’ll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. Medical Dental Vision Flexible spending accounts Life and accident coverage Disability Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) Wish day paid time to volunteer at an approved organization of your choice 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) Legal and identify theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program.

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail], including the title and location of the position for which you are applying. Travel + Leisure Co. is the world’s leading membership and leisure travel company offering vacation ownership, travel membership, and exchange programs. We provide outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year. We believe that all vacation moments start with our associates, and we’re proud of our global teams that turn vacation inspiration into exceptional travel experiences.