Chief Engineer

Rebel Hotel Company; Moreno Valley (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

The Rebel Hotels Moreno Valley is seeking a Chief Engineer responsible for directing the operation, maintenance, service and repair of all hotel equipment, while aligning with guest satisfaction, cost controls and profitability.

You will oversee the Preventative Maintenance program, ensure all rooms and public spaces meet brand and company standards, supervise hourly engineering staff, manage safety procedures, and coordinate with other departments to maintain high service levels.

Responsibilities

• Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
• Maintain regular attendance in compliance with company standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
• Comply at all times with company standards and regulations to encourage safe and efficient hotel operations.
• Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR and First Aid.
• Train and supervise the hourly Engineering staff and coordinate all scheduling.
• Review Engineering staff's worked hours for payroll compilation and submit to accounting on a timely basis.
• Focus the Engineering Department on their role in contributing to the guest service scores.
• Motivate, coach, counsel and discipline all Engineering personnel according to company standards.
• Conduct all 90 day and annual employee performance appraisals according to company standards.
• Prepare and conduct all Engineering interviews and follow hiring procedures according to company standards.
• Attend weekly staff meetings and provide training on a rotational basis using the steps to effective training according to company standards.
• Respond to employee emergency situations using information contained in M.S.D. sheets. Keep M.S.D. sheets current and easily available (with Housekeeping Manager).
• Establish ongoing training for all departments especially Housekeeping, Front Desk and Kitchen to maintain basic upkeep of their departments and equipment.
• Adhere to budgeted or re-forecasted expense allotments, using proper procedures for all purchases and keep all necessary items stocked.
• Coordinate all inspections of the fire safety systems, including extinguishers, smoke alarms, etc., to maintain proper safety standards.
• Manage energy expenses and continually work towards energy conservation.
• Participate in required M.O.D. coverage as scheduled.
• Ensure that the Preventative Maintenance program is implemented and administered according to company standards.
• Evaluate and spot check the work of all staff and contractors or outside laborers.
• Handle guestroom maintenance requests in a timely manner.
• Maintain files of and be familiar with all operational manuals and warranty agreements for equipment.
• Immediately follow up on any alarms to determine the exact location and cause; determine emergency status and report to Guest Services and/or the General Manager with findings.
• Ensure that employees are at all times attentive, friendly, courteous and helpful to guests, all other employees and managers.
• Act as emergency contact person.
• Attend monthly all-employee meetings and any other functions required by management.
• Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
• Ensure that pool and spa are in compliance with area health codes.
• Use proper two-way radio etiquette at all times when communicating with other employees; Ensure the proper use of radio etiquette within department.
• Chair Safety Committee, as well as help coordinate fire drills and the training of all employees on safety procedures.
• Establish and maintain key control system and IT related items.
• Be familiar with the organization of DM Hotel Operator, LLC and Rebel Hotels and know the function of each department.
• Conduct daily property tour of the hotel and exterior perimeter for debris and trash removal; Check the lighting and irrigation periodically.
• Handle items for “Lost and Found” according to the standard.
• Perform any other duties as requested by the General Manager.
• Access to back of house areas of the hotel and sensitive information.
• Interact and occasionally have unsupervised contact with guests and/or colleagues.
• Access and control to sensitive areas in the hotel premises, including Master Keys and/or guestrooms, Storage/Liquor Room, and secured file cabinets.
• Drive safely on behalf of the company for business reasons.
• Maintain a high level of trust and responsibility.
• Represent the company with certain level of reputation and good character as well as exercise sound judgement.

Job description

The Chief Engineer is responsible for ensuring proper operations, maintenance, service and repair of all equipment, while supporting the Company's goals of guest satisfaction, cost control and profitability. He/she is also responsible for overseeing and participating in the Preventative Maintenance program, ensuring that all rooms and public space meet company standards.

Job Duties & Functions

• Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner
• Maintain regular attendance in compliance with company standards, as required by scheduling which will vary according to the needs of the hotel
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)
• Comply at all times with company standards and regulations to encourage safe and efficient hotel operations
• Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR and First Aid
• Train and supervise the hourly Engineering staff and coordinate all scheduling
• Review Engineering staff's worked hours for payroll compilation and submit to accounting on a timely basis
• Focus the Engineering Department on their role in contributing to the guest service scores
• Motivate, coach, counsel and discipline all Engineering personnel according to company standards
• Conduct all 90 day and annual employee performance appraisals according to company standards
• Prepare and conduct all Engineering interviews and follow hiring procedures according to company standards
• Attend weekly staff meetings and provide training on a rotational basis using the steps to effective training according to company standards
• Respond to employee emergency situations using information contained in M.S.D. sheets. Keep M.S.D. sheets current and easily available (with Housekeeping Manager)
• Establish ongoing training for all departments especially Housekeeping, Front Desk and Kitchen to maintain basic upkeep of their departments and equipment
• Adhere to budgeted or re-forecasted expense allotments, using proper procedures for all purchases and keep all necessary items (light bulbs, name tags, etc.) stocked
• Coordinate all inspections of the fire safety systems, including extinguishers, smoke alarms, etc., to maintain proper safety standards
• Manage energy expenses and continually work towards energy conservation
• Participate in required M.O.D. coverage as scheduled
• Ensure that the Preventative Maintenance program is implemented and administered according to company standards
• Evaluate and spot check the work of all staff and contractors or outside laborers
• Handle guestroom maintenance requests in a timely manner
• Maintain files of and be familiar with all operational manuals and warranty agreements for equipment
• Immediately follow up on any alarms to determine the exact location and cause; determine emergency status and report to Guest Services and/or the General Manager with findings
• Ensure that employees are at all times attentive, friendly, courteous and helpful to guests, all other employees and managers
• Act as emergency contact person
• Attend monthly all-employee meetings and any other functions required by management
• Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments
• Ensure that pool and spa are in compliance with area health codes
• Use proper two-way radio etiquette at all times when communicating with other employees; Ensure the proper use of radio etiquette within department
• Chair Safety Committee, as well as help coordinate fire drills and the training of all employees on safety procedures
• Establish and maintain key control system and IT related items
• Be familiar with the organization of DM Hotel Operator, LLC and Rebel Hotels and know the function of each department
• Conduct daily property tour of the hotel and exterior perimeter for debris and trash removal; Check the lighting and irrigation periodically
• Handle items for “Lost and Found” according to the standard
• Perform any other duties as requested by the General Manager
• Access to back of house areas of the hotel and sensitive information
• Interact and occasionally have unsupervised contact with guests and/or colleagues
• Access and control to sensitive areas in the hotel premises, including Master Keys and/or guestrooms, Storage/Liquor Room, and secured file cabinets
• Drive safely on behalf of the company for business reasons
• Maintain a high level of trust and responsibility
• Represent the company with certain level of reputation and good character as well as exercise sound judgement