Chief Digital Transformation & Innovation Leader

TheHiveCareers; United States; Remote; USD 170,000 - 230,000; Full time

Job summary

TheHiveCareers is seeking a Director of Digital Transformation to lead enterprise-wide initiatives that enhance efficiency, customer experience, and scalability. You will drive modernization across insurance, investment, finance, and corporate processes using AI, cloud, and automation.

Ideal candidates bring 10–15+ years in transformation leadership within financial services tech, with a proven ability to manage budgets, vendors, and multi-stakeholder programs.

Qualifications

• 10–15+ years of experience in digital transformation, technology, consulting, business transformation, or financial-services tech.
• 5+ years in Director-level roles such as Director of Digital Transformation or Chief Digital Officer.
• Experience in insurance, investment management, asset management, banking, wealth management, or financial services preferred.

Responsibilities

• Develop and execute the organization's digital transformation strategy and roadmap.
• Identify opportunities to digitize, automate, and redesign business processes.
• Lead enterprise-wide digital transformation programs and portfolios.
• Partner with business, IT, investment, insurance, finance, risk, and operations leaders.
• Drive modernization of legacy systems, platforms, and technology architecture.
• Lead digital customer experience initiatives across web, mobile, portals, and self-service channels.
• Implement workflow automation, RPA, AI, machine learning, and intelligent process solutions.
• Oversee digital transformation of insurance processes including underwriting, policy administration, claims, and customer servicing.
• Support digitalization of investment and asset-management processes, portfolio reporting, research, and client servicing.
• Drive data, analytics, BI, and AI-enabled decision-making.
• Lead cloud adoption, APIs, systems integration, and platform modernization.
• Establish transformation governance, KPIs, benefits tracking, and program reporting.
• Manage transformation budgets, vendors, consultants, and strategic technology partners.
• Identify and manage transformation risks, dependencies, and change impacts.
• Lead organizational change management, stakeholder engagement, and digital adoption.
• Ensure transformation initiatives comply with cybersecurity, privacy, regulatory, and risk requirements.
• Build a culture of continuous improvement, innovation, and digital adoption.
• Present transformation progress, investment requirements, benefits, and risks to executive leadership.

Skills

Digital transformation strategy

Business process transformation

Digital operating models

Technology modernization

Automation / RPA

AI & analytics

Cloud transformation

Data transformation

Customer experience / digital channels

Change management

Program & portfolio management

Systems integration

Education

Bachelor's or higher in Technology, Computer Science, Business, Engineering, Finance

MBA or relevant transformation/digital certifications advantageous

Job description

TheHiveCareers is seeking a Director of Digital Transformation to lead enterprise-wide initiatives that enhance efficiency, customer experience, and scalability. You will drive modernization across insurance, investment, finance, and corporate processes using AI, cloud, and automation.

Ideal candidates bring 10–15+ years in transformation leadership within financial services tech, with a proven ability to manage budgets, vendors, and multi-stakeholder programs.