Chief Communications & External Relations Officer

NEW BRAUNFELS UTILITIES; New Braunfels (TX); On-site; USD 195,000 - 254,000; Full time

Job summary

New Braunfels Utilities is seeking a Chief Communications Officer to lead enterprise communications and external relations. The role partners with the CEO and executive team to shape strategy, communications platforms, and brand management across audiences and channels.

The CCO will oversee media relations, crisis communications, and community engagement programs, ensuring timely, accurate messaging aligned with NBU’s mission and public responsibilities.

Qualifications

• Significant executive-level experience leading enterprise communications, corporate affairs, public affairs, external relations, government relations, community engagement, or related functions.

Responsibilities

• Serves as principal communications advisor to the CEO and executive leadership on matters affecting the organization, customers, employees, and public understanding.
• Leads an integrated communications function covering internal/external communications, media relations, social/digital, video, content, and brand management.
• Oversees media relations and acts as a senior resource for media engagement and crisis communications.
• Guides enterprise communications strategy to strengthen reputation and stakeholder understanding across channels.

Skills

Executive leadership

Enterprise comms

Media relations

Crisis comms

Strategic planning

Education

Bachelor's degree

Job description

New Braunfels Utilities is seeking a Chief Communications Officer to lead enterprise communications and external relations. The role partners with the CEO and executive team to shape strategy, communications platforms, and brand management across audiences and channels.

The CCO will oversee media relations, crisis communications, and community engagement programs, ensuring timely, accurate messaging aligned with NBU’s mission and public responsibilities.