Chief Clinical Officer (CCO) - MercyOne

Trinity Health; Clive (IA); On-site; USD 400,000 - 800,000; Full time

Job summary

The Chief Clinical Officer (CCO) at MercyOne, part of Trinity Health, leads system-wide patient safety, clinical services and care management. The CCO partners with executive and medical leadership to advance quality, risk management and regulatory compliance across acute and ambulatory care. The role also oversees pharmacy services and 340B program to optimize clinical operations.

Qualifications

• Leadership experience in hospital/health system settings.
• Experience directing quality, patient safety and care management programs.
• Ability to collaborate with medical leadership and boards.

Responsibilities

• Lead system-wide clinical quality, patient safety and care management efforts.
• Oversee regulatory reviews, risk management and performance improvement initiatives.
• Coordinate with hospital medical directors and nursing leadership to align clinical services.

Skills

Executive leadership

Quality improvement

Patient safety

Strategic planning

Job description

Employment Type:Full timeShift:Description:

Position Purpose

The Chief Clinical Officer (CCO) serves as a member of the MercyOne Executive Team, providing strategic thought leadership and direction for the Patient Safety, Clinical Services and Care Management programs across the acute care and ambulatory environment. Serves as the Chief Clinical Leader for Quality working with MercyOne's local boards to oversee quality, care management, risk, research, regulatory reviews, patient safety, Just Culture and a broad scope of performance improvement support functions for the health system. The Chief Clinical Officer leads the enabling strategies to assure regulatory compliance, and risk management necessary to fulfill and sustain the ministries mission and vision.

The Chief Clinical Officer also oversees pharmacy for MercyOne, working collaboratively with the Regional Chief Pharmacy Officer to grow all clinical, retail, and specialty pharmacy services and to optimize the 340B program. The CCO serves as internal consultant to senior medical leadership including each hospital’s Chief Medical Officer and other medical staff leaders (e.g. Chief Quality Officer and Chief Informatics Officer). Co-Chairs the ministries' Leadership Council and works in matrix reporting with CNO leader and System Clinical Services to advance quality, safety and integration with the collective Chief Medical Officers and Chief Nursing Officers and other ministry level directors.

MercyOne

Headquartered in Des Moine, Iowa, MercyOne is a connected system of health care facilities and services dedicated to helping people and communities live their best lives. The system’s more than 230 clinics, medical centers, hospitals and care locations are located throughout the state of Iowa and beyond. Today, the nonprofit Regional Health Ministry (RHM) generates more than $3.9 billion in combined revenue and employs more than 22,000 colleagues, including 1000+ physicians. Headquartered in central Iowa, MercyOne is the second largest RHM within Trinity Health.

Trinity Health

Trinity Health ($25+B) is one of the largest not-for-profit, faith-based health care systems in the nation. It is a family of 133,000 colleagues, with 8,900 employed physicians and 30,000 affiliated physicians, providing clinical caring for diverse communities across 25 states. Nationally recognized for care and experience, the Trinity Health system includes 92 hospitals, 101 continuing care locations, 121 urgent care locations, 28 PACE center locations, and has many other health and well-being services. Headquartered in Livonia, Michigan, the health system provides $1.4B per year in Community Benefit and $2.9B per year in Community Impact.

Learn more at MercyOne.org and Trinity-health.org

Promise Statement

We Listen. We Partner. We Make it Easy.

Leadership Competencies

As a Trinity Health Executive, the incumbent is expected to demonstrate leadership traits which support our Mission Statement and Core Values as identified below:

Our Actions

• Listen to understand.

• Learn continuously.

• Keep it simple.

• Create solutions.

• Deliver outstanding service.

• Own and speak up for safety.

• Expect, embrace and initiate change.

• Demonstrate exceptional teamwork.

• Trust and assume goodness of intentions.

• Hold myself and others accountable for results.

• Communicate directly with respect and honesty.

• Serve every person with empathy, dignity and compassion.

• Champion health equity and common good.

Mission:

We, MercyOne, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

Vision:

As a mission-driven innovative health organization, we, MercyOne, will become the national leader in improving the health of our communities and each person we serve. We will be your most trusted health partner for life.

Core Values:

• Reverence: We honor the sacredness and dignity of every person.

• Commitment to Those Experiencing Poverty: We stand with and serve those who are experiencing poverty, especially the most vulnerable.

• Safety: We embrace a culture that prevents harm and nurtures a healing, safe environment for all.

• Justice: We foster right relationships to promote the common good, including sustainability of Earth.

• Stewardship: We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.

• Integrity: We are faithful to who we say we are.

Essential Functions

• Knows, understands, incorporates and demonstrates the mission, vision and values of Trinity Health in leadership behaviors, practices and decisions.

• Meets Health System Code of Conduct Standards including interpersonal communication, professional conduct expectations, and compliance with core values.

• Serves as a member of the Executive Team and co-chairs the ministries Clinical Quality Leadership Council to formalize, implement and communicate the system, hospitals and medical group quality, care management, clinical/nursing care delivery and patient safety programs.

• Develops consistent strategies for the system quality and focused approach to improving quality and value for the system strategic five-year plan.

• Works with appropriate hospital and ministry medical director/leaders to assure consistency and achieve long term quality and utilization objectives.

• Develops the quality, patient safety, risk management and care management strategic plan and the annual operations plan, then monitors and directs System, hospital and medical group performance to the plans.

• Serves as staff to the Regional Health Ministries Boards of Directors, Quality Committees, and System Board Committees as needed.

• Leads key service, operational, and staff areas as assigned by the CEO on the organizational chart including the stewardship of human, financial, and material resources; quality and efficient services; and the alignment of the services of the assigned areas to the strategic plan.

• Liaisons to Trinity Heath System by serving on various councils, collaboratives and task forces as assigned and as a participant in the Trinity leadership group. Implements Trinity programs and directives.

• Serves as the Accountable Clinical Executive within the Unified Clinical Organization for the region.

• Represents the ministry to State business, service, and healthcare community by active participation and leadership within various organizations for quality, patient safety, and utilization matters.

• Liaison and staff to the Medical Staff and Medical Staff Committees for clinician credentialing and privileging standards and related quality, patient safety and utilization matters.

• As the Chief Clinical Officer, ensures coordination across all entities for the entire quality and patient safety efforts of the organization; this includes oversight of risk management, infection control function, case management and Quality Departments Responsible for fulfillment of all regulatory requirements of TJC, Medicare, and State Health and Welfare Responsible as the Patient Safety Officer for the organization to improve and enhance all patient safety efforts and initiatives.

• Provides senior leadership and oversight for the Clinical Resource Management and Acute Social Work Departments and is an available physician liaison for clinical documentation.

• Provides strategic support to the President's to assure development of value driven healthcare across a broad continuum and durable and sustainable physician relationships.

• Serves as part of the team in implementation of patient registries and utilization of such registries for population health management.

• Responsible for leading the design and implementation of care continuums and co- chairs the Continuum of Care Steering Team Participates in various committees and structures including Quality and Informatics Committee, payer and employer negotiating teams, and various administrative councils as needed. Serves as the accountable executive for the Institutional Review Board and associated research while partnering with the local graduate medical education leaders.

• Serves as the accountable executive to ensure the effective use of technology impacting clinical areas, and participates actively in service line growth and development.

Leadership Competencies

Mission Statement: We, Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

Core Values:

• Reverence: We honor the sacredness and dignity of every person

• Commitment to Those who are Poor: We stand with and serve those who are poor, especially those who are most vulnerable.

• Justice: We foster right relationships to promote the common good, including sustainability of Earth

• Stewardship: We honor our heritage and hold ourselves accountable for the human