Chick-fil-A Team Lead - Samford University

Aramark; Birmingham (AL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Shift Differential: Earn an extra $1/h

Paid-Time Off, Vacation & Holiday pay

Medical, Dental & Vision insurance

Free meals provided

Annual Merit Increase

Leadership, promotion, and development

Job summary

Aramark at Samford University in Birmingham, AL is seeking a Team Lead to oversee restaurant operations, guide Team Members, and ensure guest satisfaction.

You will lead and assist in food preparation, station setup/breakdown, and quality control, while maintaining safety and sanitation standards. The role offers leadership development and advancement within Aramark.

Qualifications

• Great customer service and interpersonal skills
• Strong Leadership and supervisory skills
• Ability to work in a team environment
• Serve Safe Certification
• Ability to follow detailed written and verbal instructions
• Food Service Experience preferred
• Requires frequent lifting/transporting hot food items
• Ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions

Responsibilities

• Lead all aspects of and assist in preparation of food items for the day and dating products.
• Coordinate and assist in setting up and breaking down stations designated by the manager.
• Cook and otherwise prepare foods according to recipes and directions.
• Responsible for use of accurate portions when preparing and serving items on the line.
• Maintain daily temperature logs
• Responsible for taking samples of all food items on the line prior to serving the customers.
• Alert management and pull food items that do not meet quality expectations.
• Complete opening and closing station checklists
• Greet customers as they approach and leave the serving line
• Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile.
• Coordinate and assist in maintaining a clean work station (including floors, work areas, equipment, walls, refrigerators, and meat blocks)
• Ensures that all work areas and serving utensils are cleaned and sanitized
• Responsible for accurate disposal of waste from the service line
• Transfers supplies and equipment between storage and work areas by hand or by cart.
• Assist with daily safety observations and report safety hazards discovered in the location to management immediately
• Cross-train in areas as the need arises
• Able to work in concessions, catering, and special events required by your manager
• Perform task as requested by your manager on a weekly, bi-weekly, or monthly basis
• Completion of any task requested by a supervisor or member of the Aramark management team.
• Lead all aspects of and advise the employees working on the line to ensure timely and effective service of the customers. Request support from utility workers for sanitation issues of the line as needed.

Skills

Customer service

Leadership

Teamwork

Serve Safe

Attention to detail

Food service experience

Physical lifting

Kitchen environment

Job description

Chick-fil-A at Samford University prioritizes customer service, friendly personas and delivering a quality product to our guests each and every time. We take pride in serving our guests and students, and we are currently looking for our next great Team Lead!

Working for Aramark, located at Samford University, offers the opportunity of development and advancement in a fast-paced environment. As a Team Lead, you will assist with overseeing the operations of the restaurant while guiding Team Members and ensuring guests are satisfied with their service.

We look forward to developing your talent as well as your career at Aramark!

What We Offer

• Shift Differential: Earn an extra $1 an hour after 5pm and all day on weekends!
• Paid-Time Off, Vacation & Holiday pay
• Medical, Dental & Vision insurance
• Free meals provided to you.
• Annual Merit Increase.
• Leadership, promotion, and development opportunities to grow within our company!

Job Responsibilities

• Lead all aspects of and assist in preparation of food items for the day and dating products.
• Coordinate and assist in setting up and breaking down stations designated by the manager.
• Cook and otherwise prepare foods according to recipes and directions.
• Responsible for use of accurate portions when preparing and serving items on the line.
• Maintain daily temperature logs
• Responsible for taking samples of all food items on the line prior to serving the customers.
• Alert management and pull food items that do not meet quality expectations.
• Complete opening and closing station checklists
• Greet customers as they approach and leave the serving line
• Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile.
• Coordinate and assist in maintaining a clean work station (including floors, work areas, equipment, walls, refrigerators, and meat blocks)
• Ensures that all work areas and serving utensils are cleaned and sanitized
• Responsible for accurate disposal of waste from the service line
• Transfers supplies and equipment between storage and work areas by hand or by cart.
• Assist with daily safety observations and report safety hazards discovered in the location to management immediately
• Cross-train in areas as the need arises
• Able to work in concessions, catering, and special events required by your manager
• Perform task as requested by your manager on a weekly, bi-weekly, or monthly basis
• Completion of any task requested by a supervisor or member of the Aramark management team.
• Lead all aspects of and advise the employees working on the line to ensure timely and effective service of the customers. Request support from utility workers for sanitation issues of the line as needed.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Great customer service and interpersonal skills
• Strong Leadership and supervisory skills
• Ability to work in a team environment
• Serve Safe Certification
• Ability to follow detailed written and verbal instructions
• Food Service Experience preferred
• Requires frequent lifting/transporting hot food items
• Ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.