Chick-fil-A Front of House Team Member

Workstream; Miami (FL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Flexible scheduling

Sundays off

Scholarship opportunities

Competitive pay

Free meal benefits

Learning from leadership

Job summary

Chick-fil-A Cutler Bay is seeking a Front of House Team Member to deliver the signature Chick-fil-A experience in a welcoming, fast-paced setting. You will greet guests, take orders, and work closely with an independent Operator to uphold the brand’s service standards.

This role offers full-time or part-time schedules, opportunities for growth, and a positive, team-focused atmosphere. Sundays are closed, benefits include a learning-friendly environment and free meals.

Qualifications

• Reliable and cheerful with a positive attitude.
• Excellent customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Flexible schedule with weekend shifts; Sundays off.
• Able to lift up to 50 lbs and stand for long periods.

Responsibilities

• Greet guests with a smile and assist them promptly.
• Maintain eye contact and communicate enthusiastically.
• Ensure guests receive Chick-fil-A service and food.
• Follow the restaurant's dress code and policies.
• Collaborate with team to deliver a great guest experience.
• Handle multiple tasks while staying attentive.

Skills

Customer service

Teamwork

Reliability

Communication

Job description

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Job description

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay
• Free break meals

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 50 lbs on a regular basis
• Have the ability to stand for long periods of time

Chick-fil-A Cutler Bay is locally and veteran-owned by an independent and bilingual Operator raised in Miami. They make all of their own employment decisions and are responsible for their own content and policies.

Working at a Chick-fil-A® restaurant is more than a job-it’s an opportunity for teamwork and leadership development in a positive, people-focused atmosphere. Chick-fil-A Cutler Bay is locally and veteran-owned by an independent and bilingual operator who grew up in the area.