Chester NY - Assistant Manager

Socket.dev; New York (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Comprehensive health coverage

401(k) with company match

Professional development and career成长

Job summary

Chestnut Group is seeking an Assistant Manager in New York to support daily operations at a busy convenience store and fuel location. You will assist with scheduling, training, customer service, and financial controls while upholding cleanliness and merchandising standards.

The role involves stepping in for the Store Manager when needed, ensuring store performance, and maintaining a positive, team-oriented environment. Previous retail leadership experience is preferred.

Qualifications

• Experience in retail, convenience store, customer service, or shift leadership.
• Familiarity with cash handling, POS systems, and retail operations.

Responsibilities

• Assist Store Manager with daily operations of the store and fuel location.
• Support and enforce store policies and procedures.
• Take on Store Manager responsibilities when needed.
• Schedule and train staff; manage shifts.
• Provide prompt, courteous customer service and resolve concerns.
• Handle daily bookkeeping, cash, deposits, invoicing, and gas pricing surveys.
• Maintain inventory, merchandising, and store cleanliness.
• Monitor expenses to maximize profitability and reduce losses.
• Prepare operational or performance reports for management.

Skills

Retail leadership

Cash handling

POS systems

Customer service

Communication

Time management

Job description

Assistant Manager

Location:NY
Department: Retail
Reports To: Store Manager

Company Overview

Chestnut Group is a trusted convenience retail brand, preferred fuels marketer and exceptional place to work in the tri-state area. The privately held Company owns and operates gas stations and convenience stores under the Chestnut Market brand and is a preferred supplier for premium fuel flags including Shell, Exxon Mobil and British Petroleum among others. The company has a growing portfolio of wholesale customers and assets across the Northeast within its Chestnut Fuels business. Chestnut Group is focused on creating and delivering exceptional people-first convenience with care – every experience, every time. Come join our growing and passionate commercial team!

Position Summary

The Assistant Manager is responsible for supporting the Store Manager in the efficient and effective daily operations of the convenience store and fuel location. This role helps oversee store performance, team member support, customer service standards, and operational execution.

The Retail Assistant Manager assists with scheduling, training, store operations, and financial controls while ensuring the store maintains high standards of cleanliness, merchandising, and customer satisfaction. When necessary, the Assistant Manager assumes the responsibilities of the Store Manager.

Key Responsibilities

• Assist the Store Manager in the daily management and operations of the convenience store and fuel station
• Support and enforce store policies, procedures, and operational standards
• Assume Store Manager responsibilities when the manager is unavailable
• Assist with employee scheduling, training, and shift management
• Provide prompt, courteous customer service and professionally resolve customer concerns
• Assist with daily bookkeeping, cash handling, deposits, invoicing, and gas pricing surveys
• Support inventory control by ensuring merchandise is stocked, rotated, and maintained
• Help maintain a clean, organized, and visually appealing store and fuel station
• Monitor store performance by helping control expenses, maximize profitability, and minimize losses
• Assist with time and attendance tracking for payroll processing
• Communicate employee relations issues or operational concerns to store leadership
• Prepare operational or performance reports as requested by management
• Support store team members and maintain a positive, team-oriented environment
• Perform the essential duties and responsibilities of Retail Team Members when needed

Required Qualifications

• Previous experience in retail, convenience store, customer service, or shift leadership roles preferred
• Experience with cash handling, POS systems, and retail operations
• Strong leadership, communication, and organizational skills
• Ability to work in a fast-paced retail environment
• Strong problem-solving and customer service skills
• Ability to support and motivate team members

Work Environment & Physical Requirements

• In-person retail store environment
• Shifts may include early morning, evening, overnight, weekends, and holidays
• Ability to stand for up to 8 hours per shift
• Ability to lift 35–50 pounds
• Frequent lifting, carrying, pushing, pulling, bending, twisting, squatting, kneeling, and reaching
• Ability to perform the physical duties required of retail store team members

Compensation & Benefits

• Competitive pay based on experience
• Comprehensive health coverage (applies to Full-Time positions)
• 401(k) with company match (must meet age qualifications)
• Professional development and career growth opportunities

Our Values

• Safety – We protect the well‑being of our people, partners, and communities.
• Quality – We deliver unmatched experiences and service.
• Unity – We collaborate to achieve shared goals.
• Integrity – We do the right thing, always.
• Responsibility – We take ownership of our work and outcomes.
• Respect – We treat everyone with dignity.
• Empowerment – We give people the tools to succeed.
• Love – We bring passion to everything we do.

Our behaviors emphasize operating with excellence, creating welcoming environments, rewarding performance, communicating openly, staying accountable, and approaching challenges with a growth mindset.