Chef Operations Supervisor

CookUnity; Los Angeles (CA); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Health Insurance coverage with Cigna

Weekly payments

Opportunity for advancement

Family meal served daily

Job summary

CookUnity is seeking a hands-on Chef Operations Supervisor to support licensed culinary stores, coordinating daily kitchen operations with the General Manager and licensed operations teams. You’ll identify risks, coach leaders, and drive corrective actions to sustain improvements and independent execution.

Assigned stores are the primary focus, with potential involvement in strategic chef launches and team development when capacity allows.

Qualifications

• 7+ years in high-volume culinary operations or multi-unit settings.
• Experience leading production in a time-sensitive environment.
• Ability to diagnose operational problems from observation and data.

Responsibilities

• Lead onboarding, kitchen setup, training, trials, and launch readiness for licensed stores.
• Develop launch plans with the GM to ensure staffing, recipes, ingredients, equipment, and safety readiness.
• Verify recipes and processes can be produced consistently and provide feedback to Product Development.
• Recommend go/no-go decisions and support launches and ramp-up.
• Monitor production readiness, identify risks, and maintain visibility during peak periods.
• Coach chefs and kitchen leaders on shift planning, quality reviews, staffing, and training.
• Develop improvement plans and escalate critical issues with evidence.
• Contain and recover from disruptions, maintaining ownership between operators and CookUnity teams.
• Maintain logs and drive root-cause analysis, corrective actions, and verification.
• Ensure adherence to recipes, temperatures, yields, portions, and brand requirements.

Skills

High-volume operations

Production planning

Labor management

Quality systems

Food safety

Equipment knowledge

Communication skills

Cross-functional coordination

Problem diagnosis with data

Job description

Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul.

Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world.

If that mission has you hungry in more ways than one, you’ve found the right job posting.

The role

We’re looking for a hands‑on Chef Operations Supervisor to support the launch, stabilization, and ongoing performance of licensed culinary businesses within the market. You’ll work alongside chef‑operators to strengthen their teams, processes, and leadership capabilities so they can execute consistently and independently.

As CookUnity’s on‑site operational representative, you’ll connect daily kitchen operations with the General Manager, Licensed Operations, and functional partners. You’ll identify risks, coach kitchen leaders, coordinate issue resolution, and ensure corrective actions lead to lasting improvements.

Assigned licensed stores will be your primary focus. As capacity allows, you’ll also support selected strategic chef launches and targeted team‑development needs across the market.

This is an on‑site role, with scheduled days off primarily falling between Tuesday and Thursday.

Responsibilities

• Lead operational onboarding, kitchen setup, training, production trials, and launch‑readiness assessments for assigned licensed stores.
• Develop kitchen‑level launch plans in partnership with the General Manager, confirming readiness across staffing, recipes, ingredients, equipment, workspace, food safety, capacity, packaging, and production handover.
• Verify that approved recipes and processes can be executed consistently in the production environment, providing structured feedback to Product Development without independently changing culinary intent.
• Recommend launch go/no‑go decisions to the General Manager using objective readiness criteria, and provide hands‑on support through launch and ramp‑up.
• Assess daily production readiness, identify risks early, and maintain visibility during critical production periods and volume increases.
• Coach chef‑operators and kitchen leaders on shift planning, production checks, quality reviews, staffing, training, and problem‑solving to strengthen independent execution.
• Develop targeted improvement plans for performance gaps and elevate recurring capability or accountability concerns to the General Manager with clear supporting evidence.
• Coordinate immediate containment and recovery when issues threaten production, food safety, quality, customer experience, or handover, maintaining clear ownership between operators and CookUnity teams.
• Maintain issue logs and track problems through root‑cause analysis, corrective action, and verified resolution, preventing temporary workarounds from becoming permanent practices.
• Monitor adherence to approved recipes, cooking temperatures and programs, yields, portions, batch standards, critical control points, and licensed‑brand requirements.
• Partner with Food Safety and Quality Assurance and Product Development on concerns requiring technical support, and verify that corrective actions produce sustained improvement.
• Maintain operating scorecards covering launch readiness, production‑plan attainment, handover, product availability, preventable replacements or production‑cap reductions, quality, customer feedback, and corrective‑action progress.
• Track production disruptions, resolution times, repeat incidents, and operator independence to identify opportunities for improvement.
• Clearly communicate risks, decisions, commitments, accountable owners, and due dates. Use recurring issues and launch retrospectives to improve training, tools, service levels, and operating playbooks.
• Support other high‑value or operationally complex chef launches and targeted team development when licensed‑store priorities and capacity permit.

Qualifications

• 7+ years of experience in high‑volume culinary operations, commissary production, food manufacturing, catering, restaurant groups, or multi‑unit operations.
• Experience leading complex production in a time‑sensitive environment.
• Strong understanding of production planning, labor management, throughput, yields, quality systems, food safety, equipment, and kitchen execution.
• Demonstrated experience opening, stabilizing, or turning around culinary operations.
• Ability to diagnose operational problems through direct observation and performance data.
• Experience coaching chefs and kitchen leaders while maintaining clear accountability.
• Strong communication and coordination skills, with the ability to work effectively across chef‑operators, corporate functions, senior leaders, and hourly teams.

Preferred Qualifications

• Formal culinary training or prior executive‑chef experience, supported by strong operational leadership skills.

Benefits

• Health Insurance coverage with Cigna
• Weekly payments
• Opportunity for advancement
• Family meal served daily
• Weekly payments
• Opportunity for advancement

Compensation

All final pay rates will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

Pay Range for this position

$24 — $27 USD

CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.