Chef d'équipe I

HMSHost; Kenner (LA); On-site; USD 43,000 - 55,000; Full time

Job summary

HMSHost in Kenner, LA is seeking a Manager I to support restaurant operations in a QSR setting. You will help maintain cleanliness, readiness for service, staffing, and adherence to company policies to drive high standards.

The role includes opening, running and closing duties, supervising associates, participating in hiring decisions, scheduling, cash handling, ensuring safety and HACCP compliance, and maintaining displays and equipment.

Qualifications

• Requires a minimum of 2 years food and beverage, cash handling, and customer service experience.
• Requires a minimum of 6 months supervisory or lead experience in a restaurant or production kitchen.
• Ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.

Responsibilities

• Completes opening, daily and closing procedures/checklists.
• Supervises day-to-day activities of associates within a defined unit.
• Participates in hiring decisions and provides input on promotions or status changes.
• Assigns tasks, prepares schedules, and ensures shifts are covered.
• Ensures mandated rest breaks and meal periods are observed.
• Maintains clean, stocked and visually appealing display areas; ensures equipment is in good working order.
• Manages cash handling per HMSHost policies and maintains cash security.
• Monitors wellness and safety procedures and reports safety concerns to the GM.
• Understands Health and Safety activities per the Manager’s Guide to Associate Health and Safety.
• Places orders for units, receives goods, processes invoices.
• Keeps current contact information for all restaurant associates.

Skills

F&B experience

Cash handling

Customer service

Supervisory experience

Job description

Purpose

The purpose of the Manager I (MGRI) position is to assist Branch management in tactically executing QSR or similar restaurant management operations. The MGRI ensures the restaurant is clean, ready for business, staffed, and operates to high operational standards. The MGRI uses prescribed policies and procedures to make management decisions.

Essential Functions

• Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
• Assists the AGM/GM in managing by supervising day‑to‑day activities of associates within a defined individual or group of restaurants or points‑of‑sale
• Participates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unit
• Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered
• Actively ensures all associates take all mandated rest breaks and meal periods
• Ensures display areas are appropriately clean, stocked, and visually appealing
• Ensures all equipment is in good working order
• Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times
• Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM
• Understands and performs all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety
• Places orders for individual units, receives goods, processes invoices
• Ensures that the company has most current contact information for all associates working in the restaurant.

Requirements

• Ability to work shifts during various operating days and hours each week; during opening, during busy day parts, and during closing to monitor restaurant associates’ work activities during these different days and times.
• Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards

Reporting Relationship and Other Important Information

• The MGRI position as described falls under the Fair Labor Standards act as a Non‑Exempt position
• The MGRI position typically reports to the General Manager, Director of Operations, or an intermediate F&B Multi Unit Manager II within the assigned location.
• The MGRI position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week; some opening shifts, during some busy dayparts, and some closing shifts to monitor restaurant associates’ work activities during these different days and times.

Minimum Qualifications, Knowledge, Skills, and Work Environment

• Requires a minimum of 2 years food and beverage, cash handling, and customer service experience
• Requires a minimum of 6 months supervisory or lead experience in a restaurant or production kitchen
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers

Disclaimer

All job requirements are subject to change to reflect the evolving position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job‑related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an “at-will” basis.

Equal Opportunity Employer

HMSHost is an equal opportunity employer, and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non‑merit factor.